RICKEEDA CARTER

Capitol Heights, MD 240-***-**** ad1vlm@r.postjobfree.com

PROFESSIONAL PROFILE

Highly skilled dental professional seeking to successfully grow with a dental office, while gaining knowledge, expanding, and utilizing my skills, and successfully impacting the dental environment positively.

CORE COMPETENCIES

Administrative Skills

Computer Efficient

Reliable

Self-Starter

Multi-Tasking

Detail Oriented

Problem Solving

Professionalism

Patient Relation Skills

Organizational Skills

Effective Communication

Adaptability

Fast Learner

Dental Receptionist

Chairside Assisting

CPR

Office Management

Dental Scheduling

Inventory

Phone Etiquette

Team Player

Attention to Detail

Dental Terminology

Infection Control

sterilization (10+ years),

Laboratory Experience

Anatomy Knowledge

HIPAA

Time Management

Efficient in Eagle soft, Open Dental, and Dentrix dental software

Dental Assistant (10+ years

Home Health Care

Medical Billing

WORK EXPERIENCE

Dental Front Desk Receptionist/Dental Assistant, Whitman-Walker - Washington, D.C – 07/2023-Present

Greeting clients and visitors as soon as they arrive makes clients and visitors feel welcomed and refers callers to the appropriate parties in a courteous and professional manner.

Completing registration of new patients/clients. Ensure a general consent form is signed prior to care being rendered.

Scheduling dental clients for services in eCW and using Open Dental software.

Confirming dental insurance coverage is active.

Notifying Billing, Insurance Verification Specialist, and Public Benefits departments of changes in client insurance coverage.

Review the dental cost of services and discuss financial treatment plan options for services with patients.

Checking clients in and out, schedule and reschedule clients for future appointments. Verify patient identity and insurance at each client encounter.

Obtaining patient payments at check-in.

Assisting Dentist when needed.

Home Health Aide, Consumer Direct Care Network - Washington, DC– 10/2019 – Present

Supports client by providing excellent services such as housekeeping and laundry, shopping for food and other household requirements.

Preparing and serving meals and snacks, running errands.

Assists client by providing personal services, such as, bathing, dressing, and grooming, taking medications, and changing soiled diapers and linen.

Front Desk Receptionist/ Orthodontist Assistant, Howard University, Washington, DC – 09/2016 – 01/2022

Scheduled and confirmed appointments.

Answered the multi-line telephone and responded to daily messages.

Sent off pre authorizations.

Collected payments.

Ensured patients have signed treatment plans, effectively communicated with patients and staff.

Verified Patient insurance information.

Ensured that the day-to-day operations of the orthodontic dental facility was run in an efficient manner.

Maintained dental inventory, sterilized instruments,

Pre fitting bands before cementation,

Removing excess cement from bands and brackets and removed bands and brackets.

Placed and removed arch wires and ligatures.

Instructed and assisted dental students with treatments.

Took Panoramic and Cephalometric radiographs,

Took impressions, poured, and trimmed models.

Recorded lab cases that have been received and sent out to the laboratory.

Dental Assistant, Dental Dreams - Washington, DC – 06/2014 – 09/2016

Assisted the dentist with various procedures, (such as) Restorations, crowns, bridges, extractions, and root canals.

Set up, and sanitized treatment rooms, and trays.

Run lines and units of the dental office.

Ordered supplies and took inventory of instruments and supplies.

Took impressions.

Took radiographs.

Charted and took notes of patients.

Explained Post op instructions to the patients.

EDUCATION

High School Diploma, Luke C. Moore Academy – 1999

Microsoft Word Certification – 2019

Orthodontist Assistant Certification, Hands on Dental- 01/2019 – 03/2019

Medical Assistant Certification, Everest Institute, 2006 –2008

Dental Assistant Certification, Fortis Collège, 2009-2010

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