Dental Assistant Front Desk

RICKEEDA CARTER

Capitol Heights, MD ***** 240-***-**** ********.********@*****.***

Motivated and detail-oriented professional with extensive experience in patient care coordination and administrative tasks. Seeking a position in the medical billing and coding field. Proficient in insurance verification, claims management, and maintaining accurate patient records. Committed to applying strong organizational skills and healthcare knowledge to ensure accurate coding, billing efficiency, and compliance with healthcare standards.

Associate of Science: Medical Billing And Coding, Expected in 05/2026 Medical Billing And Coding, 2006 - Largo, MD

Certification: Dental Assisting, 02/2010

Fortis College - Landover, MD

Certification: Medical Assistant, 03/2006

Everest Institute - Silver Spring

Knowledge of dental and healthcare Software

Programs

• • Active listening

• Organizational skills • Computer skills

• Critical thinking • Excellent communication

• Multitasking • Attention to detail

• Time management • Microsoft Excel

• Microsoft outlook • Customer service

• Data entry Knowledge of dental and healthcare Software Programs

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PROFESSIONAL SUMMARY

EDUCATION

SKILLS

Dental Service Representative, 02/2024 - Current

Whitman-Walker Health Clinic

• Registering new clients, and input patient information in system software application

• Scheduling clients for services in eClinical Works (eCW)

• Confirming coverage/insurance is active

• Checking clients in and out, scheduling and re-scheduling clients for future appointments

• Verifying patient identity and insurance at each client encounter

• Obtaining patient information and payments at check-in Greeting and welcoming all internal and external patients ensuring that every patient receives high-quality customer service.

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Residential Care Provider, 09/2019 - Current

Gt Independence – Washington, DC

Coordinated transportation arrangements as needed for medical appointments or personal errands within the community.

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Fostered a supportive, inclusive environment by addressing individual needs and preferences of diverse residents.

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• Enhanced facility operations by maintaining clean, safe, and organized living spaces. Provided essential support during family visits, fostering positive connections between residents and their loved ones.

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Maintained open lines of communication with supervisors regarding concerns or suggestions for improved resident care services.

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• Ensured timely administration of medications, adhering to strict schedules and procedures. Assisted in meal preparation, serving nutritious meals according to dietary restrictions or preferences while promoting a positive dining experience for all residents.

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Leasing Consultant, 01/2022 - 01/2023

Residential One LLC

• Successfully provided administrative support for the property manager

• Entered all maintenance tickets, and tenant inquires into Yardi software application

• Scheduled appointments with contractors and vendors

• Performed and inspected units for turnovers and walk throughs

• Typed leases for new move ins

• Ran credit reports and paperwork for approvals

• Calculated wages, taxes for rental rates and increases PROFESSIONAL EXPERIENCE

• Typed and edit letters

• Managed accounts payable, receivable and payroll using ADP software while overseeing

• Completed daily reports for various information such as Census and staff hours

• Managed a heavy volume of inbound and outbound calls to the main office

• Utilized excellent communication and customer service skills to visitors. Front Desk Associate, 09/2016 - 01/2022

Howard University College of Dentistry

• Provided friendly and courteous service to all existing clientele as well as prospective customers

• Overseen and supervised all duties performed by the entire Front Office Host

• Answered telephone calls, as well as screening and forwarding calls

• Scheduled and confirmed appointments, meetings, and events

• Copied, scanned, and filed documents

• Performed other administrative tasks, if required. Dental Receptionist, 06/2012 - 09/2016

Dental Dreams

• Greeted clients and visitors with a positive, helpful attitude

• Scheduled and confirmed patients appointments.

• Registered new patient information into software program Assisted with a variety of administrative tasks including copying, faxing, answering the multiline telephone system.

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• Verified insurance, billing, and pre authorizations.

Contact this candidate