MONICA CARMAN, ** WEST MAIN STREET, MILLBURY, MA *1527, 413-***-****, ad1vkt@r.postjobfree.com

HUMAN RESOURCES/PAYROLL/BENEFITS MANAGER

• Experienced in Human Resources, Payroll, Benefits with extensive employee relations experience.

• Proficient in Microsoft Office Suite – Outlook, Word, Excel, PowerPoint, Project Management; Kronos, iSolved (HRIS Database) ADP, Harpers Payroll, Harpers T&A, Smartlinx, SAP, Project Management, Epicor.

• Excellent organizational and communication skills and team player.

• Very energetic, innovative, creative and enthusiastic. Interpersonal.

• Supervisory experience.

KEY ACCOMPLISHMENTS

• Received monetary achievement award for going above and beyond.

• Saved a department 120K of erroneous inter-company expenditures.

• Suggested and implemented many employee recognition programs.

• Received A+ recognition for excellent customer service and attended company shareholders meeting.

• Participated in many webinars and attend seminars and external workshops for professional improvement.

• Attended I-9 Form compliance and reporting training seminar as well as Employment Law workshops and received certification in both.

• FMLA training and SHRM membership.

HUMAN RESOURCES/PAYROLL/BENEFITS MANAGER – Mid-States Packaging, Inc., Auburn, MA 2017 – Current

• Manage a One-Person Human Resources, Payroll and Benefits Dept. for a company of 150+ employees located in 7 different locations across the U.S.

• Payroll management and Time & Attendance management - bi-weekly for drivers who are paid by the load, salaried and hourly employees

• Recruitment, Onboarding, terminations, background checks, drug tests, E-Verify, new hire process/documents, background checks, drug tests (E-Verify)

• Maintain First-Aid/OSHA injuries files, DOT drivers files, personnel files, medical files

• Manage PTO requests nd sick and vacation accruals

• Assure Quarterly mandatory DOT random drug and alcohol testing is complete

• Unemployment claims and telephone hearings

• Write company policies, create weekly reports and participate in annual audits

• Employee Relations: acknowledge birthdays; bereavements, coordinate luncheons/celebrations such as Admin Prof Day, Truck Driver's Awareness month, summer BBQ's

• Annual surveys: EEOC, ACA, OSHA, etc.

• Verification of employment requests

• Implemented Sick Time Law for New Jersey employees and PFMLA for MA employees

• Rolled out COVID-19 payroll laws for the company

• Manage health insurance plans, FSA plans, 401k plans, GTL plans and COBRA

• Held Open Enrollment meetings across several states for our employees

• Verify accuracy of invoices for payroll deductions that relate to health insurance plans

• Manage Federal and State poster for all 7 states

HUMAN RESOURCES/PAYROLL MANAGER - Stellar Industries Corp. Millbury, MA - 2015-2017

• Facilitated monthly team building meetings

• Mediated, defused and documented many employee relations issues

• Extensive training with gender/diversity issues, organizational behavior/group dynamics and managerial communications

• Heightened awareness of Civility

• Recommended and implemented many employee appreciation ideas

• Payroll

• Recommended many suggestions and resolutions

• Editor of monthly newsletter

• New hire orientation, terminating, LOA’s, recommended promotions and salary increases

• Wrote and implemented a new company policy to align with the new Massachusetts EST law

• Managed time off requests

• Maintained a corrective actions spreadsheet

• Created/revised and numbered many internal forms for AS-9100 compliance

• Safety officer

• Supervised the facility when overtime was worked on Friday’s (day-off)

• Wrote and edited many policies and procedures

• Provided annual sexual harassment training

• 401K plan administrator, health care benefits administrator

• Created job description for all

• Instituted a financial wellness program

• Practiced team building and rewarding outstanding employees

• Developed strong relationships with all

HUMAN RESOURCES/BENEFITS SPECIALIST - Millbury Health Care Center, 2013 - 2015

• Conducted Orientation for new hires

• Supervised 5 front desk receptionists

• Worked closely with the Regional Director of Human Resources

• Implemented employee relationships programs

• Educated the workforce regarding policies and procedures

• Provided training for annual benefit enrollment and 401K plan

• Ensured accuracy of payroll benefit deductions

• Ensured hiring/discharge procedures in compliance with established policies and procedures

• Managed STD, LTD, WC and FMLA - certified in FMLA law in Oracle database

• Liaison for unemployment process

• Managed CORI background checks, nurse registry checks and new hire drug tests

• Managed paid time-off requests

• Mediated employee grievances

• Processed weekly Payroll for 235 employees; Managed employee status changes and pay rate changes

• Managed annual pay increases

• Upheld compliance with state and federal laws with up-to-date posters

• Managed First-Aid and OSHA injuries; attended monthly safety meetings

• Audited and managed personnel files with strict confidentiality and for annual surveys

• Completed ad hoc projects for regional human resources team

EDUCATION

Elms College, Chicopee, MA – Bachelor of Arts 2003

• Graduated with a dual degree in management and marketing

• Graduated cum laude

Bay Path College, Longmeadow, MA – Associate of Science 1999 - 2001

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