Customer Service Data Analyst
Resume:
Dear,
Attached is my Resume for your consideration, expressing my interest in participating in the current personnel selection process that requires a professional with my qualifications. I feel particularly qualified and motivated to fill the position you are seeking, as throughout my career as a Salesperson and specialist in technology and data analysit, I have worked in multiple technical fields, both in the office and in the field. This has allowed me to acquire a broad knowledge base and experience, as well as refine my ability to work in a team and manage projects. My experience in sales and specialization in servers and technology, management, collections, basic auditing, customer service, hard-sales, B2C sales, B2B sales, pipeline creator, and maintaining an active and fluid client portfolio are complemented by my diploma in Quality Management Systems. ISO 9001 Requirements (50 hours) and a course in operations supervision. In addition to my knowledge and personal qualities, I have a solid education and a great passion for sales and technology, and I would love the opportunity to contribute to your success in this field. For more details about my knowledge and experience, I have attached my resume. If it meets your needs, you can easily reach me at the phone number (507-****-**** or through the email *************@*****.***. Thank you for considering my application. Yours sincerely, Lic. Bob Turner Adams
Enterprise Infrastructure Parts and Upgrades Specialist II Pipeline Management / Net New Pipeline and Demand Generation.
- Scope, design and deliver entire solutions, spanning across multiple lines of Dell business.
- Provide direction and guidance/mentor to account team members and coaches others in closing the most complex deals.
- Account set Run Rate / Financial YoY Growth.
- Meeting and exceeding BU Segment Goals (Over 3 million dollars quota per half) and KPIs.
Dell Technologies June 2019 - Sept 2020
Native proficiency in English
and Spanish
Google Workspace
Microsoft Office Suite
ISO 9001 (Requirements)
First Responder (Rescuer)
Time Management
Corporate Sales Account
Management
Self-directed Learning
Proficient in handling social
media platforms.
Senior Sales Executive/ Data Analyst
LIC.BOB TURNER ADAMS
Interpreter /translator, Sales B2B y B2C and Data analyst Provided interpretation services for multinational companies and government entities, both in-person and online. Translated a diverse range of documents, including immigration forms, annual financial reports, and film subtitles. Utilized advanced data analysis techniques to identify trends, patterns, and process improvement opportunities, resulting in increased operational efficiency. Collaborated with stakeholders to define project scopes, objectives, and deliverables, ensuring alignment with strategic goals and business needs. Conducted comprehensive market research and competitive analysis, offering valuable insights for product development and market positioning, contributing to increased market share.
Facilitated workshops and requirements gathering sessions, fostering effective communication between technical and non-technical contributors, accelerating project timelines.
Applied agile methodologies to manage project lifecycles, ensuring the timely delivery of deliverables and alignment with business priorities. Implemented process improvements and automation initiatives, leading to a reduction in manual workload and enhanced overall efficiency. Empire Reach Sept 2020 - Dec 2023
SKILLS
CONTACT
REFERENCES
CEO, Empire Reach
Mgstr. Ariel Weinmann-Rubino
WORK EXPERIENCE
*************@*****.***
Panama City, Panama y La
Chorrera
8-871-1019
Bachelor of Arts Buisness Tecnology and Analytics from Portland State University
Interpreter and Translator
Sheraton Hotels & Resorts Guest Services
January 2017 - May 2018
Greeting and assisting guests with check-in/out.
Providing information on hotel facilities/services. Answering phones and transferring calls.
Managing reservations and ensuring accuracy.
Handling payment transactions.
Managing tasks simultaneously in a fast-paced environment. Resolving guest complaints promptly and professionally. Collaborating with staff to address challenges.
Proficiency in hotel management software.
Adapting to schedule changes.
Willingness to work varied shifts.
Ensuring accuracy in guest information.
Noting special requests.
Arturo Villarreal
E.M.T.S., Owner
27/ March/1990
AREA OF EXPERTISE
Operations
Budget Management
Standard Operating Procedures
Development of Multidisciplinary Teams
Negotiation
Forecasting and Planning
Technical Proficiency
Audience Management
Teaching
Project Management
Social Media Management (X, Instagram,
Facebook)
SKILLS
Native English
Native Spanish
Adaptability
Leadership
Collaboration
Self-motivation
Self-learning
Creativity
Problem Solving
Attention to Detail
Decision Making
Communication
Studied
University
Bachelor of Arts Buisness Tecnology and Analytics
from Portland State University
High School
Centro de Estudios Regionales de Panamá
Bachiller en Comercio con Énfasis en Administración Hotelera Additional Information
SISTEMAS DE GESTIÓN DE CALIDAD. REQUISITOS ISO 9001:2015 (50HRS) Supervisor de operaciones INADEH
Curso de negocios móviles INADEH
Primer respondiente INADEH/ CRUZ ROJA
Curso de Bioseguridad Laboral.
Capacitación Protección Respiratoria ante Covid-19 Uso y manejo de extintores Control de abejas
Manejo de materiales peligrosos
Manejo de desastres.
Manejo de equipo de emergencias
Cursos de primeros auxilios
Curso de reanimación cardiopulmonar con normas de American Heart Association Curso de manejo básico de trauma con normas PHTLS
Curso de rescate vertical básico avalado por la SINAPROC Curso de Operador de Vehículo de Emergencias.
Seminario taller en control de hemorragias
Manejo básico de trauma de paciente
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