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Customer Service Data Analyst

Location:
Panama City, Panama, Panama
Salary:
35.00 min an hour
Posted:
December 11, 2023

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Resume:

Dear,

Attached is my Resume for your consideration, expressing my interest in participating in the current personnel selection process that requires a professional with my qualifications. I feel particularly qualified and motivated to fill the position you are seeking, as throughout my career as a Salesperson and specialist in technology and data analysit, I have worked in multiple technical fields, both in the office and in the field. This has allowed me to acquire a broad knowledge base and experience, as well as refine my ability to work in a team and manage projects. My experience in sales and specialization in servers and technology, management, collections, basic auditing, customer service, hard-sales, B2C sales, B2B sales, pipeline creator, and maintaining an active and fluid client portfolio are complemented by my diploma in Quality Management Systems. ISO 9001 Requirements (50 hours) and a course in operations supervision. In addition to my knowledge and personal qualities, I have a solid education and a great passion for sales and technology, and I would love the opportunity to contribute to your success in this field. For more details about my knowledge and experience, I have attached my resume. If it meets your needs, you can easily reach me at the phone number (507-****-**** or through the email ad1vjr@r.postjobfree.com. Thank you for considering my application. Yours sincerely, Lic. Bob Turner Adams

Enterprise Infrastructure Parts and Upgrades Specialist II Pipeline Management / Net New Pipeline and Demand Generation.

- Scope, design and deliver entire solutions, spanning across multiple lines of Dell business.

- Provide direction and guidance/mentor to account team members and coaches others in closing the most complex deals.

- Account set Run Rate / Financial YoY Growth.

- Meeting and exceeding BU Segment Goals (Over 3 million dollars quota per half) and KPIs.

Dell Technologies June 2019 - Sept 2020

Native proficiency in English

and Spanish

Google Workspace

Microsoft Office Suite

ISO 9001 (Requirements)

First Responder (Rescuer)

Time Management

Corporate Sales Account

Management

Self-directed Learning

Proficient in handling social

media platforms.

Senior Sales Executive/ Data Analyst

LIC.BOB TURNER ADAMS

Interpreter /translator, Sales B2B y B2C and Data analyst Provided interpretation services for multinational companies and government entities, both in-person and online. Translated a diverse range of documents, including immigration forms, annual financial reports, and film subtitles. Utilized advanced data analysis techniques to identify trends, patterns, and process improvement opportunities, resulting in increased operational efficiency. Collaborated with stakeholders to define project scopes, objectives, and deliverables, ensuring alignment with strategic goals and business needs. Conducted comprehensive market research and competitive analysis, offering valuable insights for product development and market positioning, contributing to increased market share.

Facilitated workshops and requirements gathering sessions, fostering effective communication between technical and non-technical contributors, accelerating project timelines.

Applied agile methodologies to manage project lifecycles, ensuring the timely delivery of deliverables and alignment with business priorities. Implemented process improvements and automation initiatives, leading to a reduction in manual workload and enhanced overall efficiency. Empire Reach Sept 2020 - Dec 2023

SKILLS

CONTACT

REFERENCES

CEO, Empire Reach

+507-****-****

Mgstr. Ariel Weinmann-Rubino

WORK EXPERIENCE

+507-****-****

ad1vjr@r.postjobfree.com

Panama City, Panama y La

Chorrera

8-871-1019

Bachelor of Arts Buisness Tecnology and Analytics from Portland State University

Interpreter and Translator

Sheraton Hotels & Resorts Guest Services

January 2017 - May 2018

Greeting and assisting guests with check-in/out.

Providing information on hotel facilities/services. Answering phones and transferring calls.

Managing reservations and ensuring accuracy.

Handling payment transactions.

Managing tasks simultaneously in a fast-paced environment. Resolving guest complaints promptly and professionally. Collaborating with staff to address challenges.

Proficiency in hotel management software.

Adapting to schedule changes.

Willingness to work varied shifts.

Ensuring accuracy in guest information.

Noting special requests.

Arturo Villarreal

E.M.T.S., Owner

+507-****-****

27/ March/1990

AREA OF EXPERTISE

Operations

Budget Management

Standard Operating Procedures

Development of Multidisciplinary Teams

Negotiation

Forecasting and Planning

Technical Proficiency

Audience Management

Teaching

Project Management

Social Media Management (X, Instagram,

Facebook)

SKILLS

Native English

Native Spanish

Adaptability

Leadership

Collaboration

Self-motivation

Self-learning

Creativity

Problem Solving

Attention to Detail

Decision Making

Communication

Studied

University

Bachelor of Arts Buisness Tecnology and Analytics

from Portland State University

High School

Centro de Estudios Regionales de Panamá

Bachiller en Comercio con Énfasis en Administración Hotelera Additional Information

SISTEMAS DE GESTIÓN DE CALIDAD. REQUISITOS ISO 9001:2015 (50HRS) Supervisor de operaciones INADEH

Curso de negocios móviles INADEH

Primer respondiente INADEH/ CRUZ ROJA

Curso de Bioseguridad Laboral.

Capacitación Protección Respiratoria ante Covid-19 Uso y manejo de extintores Control de abejas

Manejo de materiales peligrosos

Manejo de desastres.

Manejo de equipo de emergencias

Cursos de primeros auxilios

Curso de reanimación cardiopulmonar con normas de American Heart Association Curso de manejo básico de trauma con normas PHTLS

Curso de rescate vertical básico avalado por la SINAPROC Curso de Operador de Vehículo de Emergencias.

Seminario taller en control de hemorragias

Manejo básico de trauma de paciente



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