William Manzanares

Contact

Kissimmee, FL *****

407-***-****

ad1viy@r.postjobfree.com

Professional Summary

Experienced sales associate with a demonstrated history of delivering exceptional customer service. Skilled at coordinating with diverse cross- functional teams and leveraging extensive product expertise to elevate operational performance to drive company revenue.

Education

BBA in Natural Resource

Management

Centro American

Technical Institute

El Salvador, CA

Skills

Inventory Control

procedures

Training and

Development

Team Building

Kitchen Designer Training

Sales

20-20 Design Software

Experience

2015- Present

Uber Partner • Uber Technologies Inc.

San Francisco, CA

• Provide safe, comfortable, and courteous rides to passengers, ensuring positive passenger experiences.

• Utilize navigation tools to navigate various routes, minimizing travel time and maximizing passenger satisfaction.

• Maintain a high average passenger rating of 4.8 stars through delivering exceptional service and positive interactions.

• Maintain vehicle cleanliness and perform routine inspections, ensuring a safe and comfortable environment for passengers.

• Present a professional appearance, reflecting a commitment to both personal presentation and a positive brand image.

2007- 2015

Kitchen and Bathroom Sales Representative • Lowes

Clermont, FL

• Cultivated strong, trusting relationships with prospective and existing clients, effectively understanding their needs and tailoring solutions accordingly.

• Trained new team members on product knowledge, customer service protocols, and inventory management procedures.

• Collaborated with the store management to develop and implement strategies for achieving sales targets and improving overall customer satisfaction.

• Offered customized product and design recommendations, collaborating with clients to create tailored solutions that matched their unique preferences and budgets.

• Conducted product presentations, highlighting features, benefits, and value suggestions to effectively communicate the advantages of specific products.

• Partnered with internal teams, including designers and project managers, to ensure seamless execution of projects and alignment with client expectations.

• Led operations in the Kitchen and Bathroom section of the store, assuring stocking of parts and tools, and collaborating with team members in other sections for supplies as needed for customer purchases.

1999- 2007

Kitchen and Bathroom Designer • The Home Depot

Kissimmee, FL

• Created innovative and functional kitchen and bathroom designs that met clients' aesthetic preferences and practical needs, resulting in high levels of client satisfaction.

• Skillfully utilized space planning techniques to optimize layout and flow, maximizing the efficient use of available space and enhancing user experience.

• Advised clients on appropriate material selections for countertops, cabinets, tiles, and fixtures, taking into consideration durability, style, and budget.

• Worked closely with clients to understand their vision, preferences, and lifestyle, translating their ideas into customized design concepts.

• Established strong relationships with suppliers and vendors, ensuring timely and accurate delivery of materials and products.

• Effectively communicated design concepts, plans, and timelines with clients, contractors, and team members, creating a collaborative and productive environment.

References

Available Upon Request

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