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Customer Service Food

Location:
Desoto, TX
Posted:
December 11, 2023

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Resume:

Kimberly King

DeSoto, TX *****

ad1vh6@r.postjobfree.com

+1-972-***-****

Seeking an opportunity that will allow me to enhance my professional skills in the best possible way for achieving the company's goals. I am a quick learner and willing to go above and beyond to get the job done.

Authorized to work in the US for any employer

Work Experience

Receiving Clerk

Brothers Food Service - Garland, TX

July 2023 to Present

Responsible for receiving drivers for loading and unloading. Prepare paperwork for driver and accounting to bill. I'm in constant communication with buyers, receiving, transportation and customer service. Unemployed

August 2022 to July 2023

I enjoyed family, volunteered. I also worked as a Brand Ambassador for several Promo companies .I was able to meet different people and promote global companies. Loan Processor

Sprout Mortgage - Dallas, TX

July 2020 to July 2022

I review loans through our pipeline and ensure all documents are filed and ready for underwriting. Mortgage Specialist II

BNY Mellon/Iron Mountain - Dallas, TX

February 2018 to June 2020

Process,release and file mortgage documents for Fannie, GNMA, and all major mortgage lenders. Loan Officer

Title Work

April 2016 to November 2017

• Prepare loans for approval

• Title Work

• GL balancing

• Assist members with credit repair

• Loan Processing

Loan Officer/Teller

Irving City Employees FCU

February 2014 to March 2016

• Loan application

• Title

• BSA Training for staff

• Assist members with account transactions

• Opening and Closing accounts

• IRA's

Compliance Officer/BSA Officer

City CU - Dallas, TX

November 2005 to August 2012

• Ensure the credit union complies with all rules and regulation

• Complete monthly BSA reports

• BSA Training for staff and Board of Director Training

• File all CTR's and SAR's for the credit union

• Review quarterly newsletter to ensure it complies with rules and regulations

• Red flag training to all staff

Fraud Specialist/Death Claim Processor

City CU - Dallas, TX

August 2003 to November 2005

* File fraud claims on VCC, Check and ATM fraud

* Communicate with internal and external members

* Process death claims

* Responsible for Kiting, 401,400 reports daily

* Make sure that the members are receiving proper credits

* Attend monthly fraud meeting

* Ability to follow routine and repetitive procedures while striving to increase productivity.

* Establish and maintain excellent working relationships with other Departments and external Organizations

Customer Implementation Rep. Translations

Allegiance Telecom - Dallas, TX

March 2003 to September 2003

* Ability to access work queue in TBS

* Open PSR to verify order has been supplemented

* Ability to add features in switch

* Test features to make sure they are working properly for the customer. Member Service Rep

City Credit Union - Dallas, TX

February 2002 to August 2003

Answer incoming calls from members to assist with account information

• Open/Close member accounts

• Order Debit cards

• Loan processing

• Assist members with reconcile of personal and business accounts

• Provide excellent customer service

Customer Implementation Rep.- MACD

Allegiance Telecom - Dallas, TX

December 2000 to March 2003

* Receives orders from their respective markets.

* Thorough understanding of COE and the proper way to receive/reject/accept and order.

* Working knowledge of all tools required to process a "clean" order.

* Key billing and customer accounts.

* Working knowledge of what is required to key a PSR or a change to a PSR.

* Process customer orders (PSR's).

* Ability to follow routine and repetitive procedures while striving to increase productivity.

* Establish and maintain excellent working relationships with other Departments and external Organizations.

* Assure all Department Policies, Procedures and Performance Measurements are achieved that are required of a Customer Implementation Rep.

* Completion of special projects or assignments as directed by the Management Team. Education

Diploma

Roosevelt High School - Dallas, TX

1987

Skills

• Mortgage Loan

• Lending

• Credit Union

• Loan Origination

• Loan Officer Experience

• Banking

• Financial Services

• Credit Analysis

• Fair Housing Regulations

• Research

• Mortgage Servicing

• Microsoft Office

• Communication skills

• Data collection

• Accounting

• QuickBooks

• Writing skills

• Computer skills

• Microsoft Excel

• Microsoft Word

Certifications and Licenses

NMLS

MLO

TABC Certified

November 2022 to November 2024

Food Handler Certification

November 2022 to November 2024



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