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703-***-****

ad1vgt@r.postjobfree.com

https://linkedin.com/in/mmiller85

WORK

EXPERIENCE

Patient Service Specialist Jan 2023 – Present

Solis Mammography-Washington Radiology, Fairfax, VA

• A dynamic, detail-oriented Patient Access Representative with strengths in billing, caregiving, and case management, ensuring high confidentiality and quality patient care.

• Strives in demanding, team-orientated environments while following established procedures and ensuring all patient and physician expectations are exceeded.

• Strong technical background, further promoting my ability to assure the highest level of service possible to all patients, physicians, and other staff members.

• Patient registration and check-in/out, appointment scheduling and confirmation, insurance verification and payment collection, patient education and comfort assurance, medical records maintenance (HIPAA compliant), coordination with healthcare staff, problem resolution, and patient support, billing and coding assistance, equipment and supplies management, patient follow-up and result communication, team collaboration for efficient care, ongoing professional development

Pharmacy Assistant Jan 2014 – Aug 2019

Walmart, Springdale, AR

• Operating the cash register, handling money transactions, answering phone calls, and doing clerical work in the pharmacy.

• Assisting licensed pharmacists with selling and preparing medication for patients.

• Communicate with all customers and staff pleasantly and professionally; Process high prescriptions with 100% accuracy.

Health Insurance Agent (Owner/Manager) March 2010 – August 2011 Tose-eh Insurance, Isfahan, Iran

• Serving clients’ changing insurance needs by selling life, health, and disability insurance.

• Serves clients’ changing insurance needs by selling life, health, and disability insurance.

• Develops a base for long-term sources of clients and ascertain clients’ long-term goals.

Maryam Miller Resume

2

Staff and Budget Accountant Jun 2008 – Feb 2010

Setaregan Insurance Company, Isfahan, Iran

• Tracking payments to internal and external stakeholders; preparing budget forecasts; processing tax payments and returns; handling monthly, quarterly, and annual closings; managing balance sheets and profit/loss statements; reporting on the company’s financial health and liquidity.

Accounting Assistant Oct 2004– May 2008

Hope Nursing Home, Isfahan, Iran

• Review, verify, and process accounts payable transactions; generate invoices and verify billing input, receive, and process payments, prepare bank deposits, prepare and distribute monthly financial reports; confirm and process timecards; calculate withholdings and prepare payroll checks to ensure compliance with internal controls.

Administrative Assistant Feb 2002 – July 2004

Steel International Service Co, Isfahan, Iran

• Contribute to team effort by accomplishing related results as needed, coordinating office procedures, implementing clerical duties and administrative processes, and carrying out duties such as filing, typing, copying, binding, scanning, etc. EDUCATION Master of Healthcare Administration (MHA) Spring 2024 Utica University, Utica, NY

Bachelor's Degree in Accounting February 2009

Azad University, Isfahan

TECHNICAL SKILLS • Microsoft Office (Word, Excel, PowerPoint, etc.), Healthcare Information Systems, Healthcare Quality Improvement, Healthcare Data Analysis and Reporing, Financial Management, Administrative Management, Customer Research and Documentation

QUALIFICATION

PROFILE

• Highly self-motivated and results-driven with over ten years of administrative and customer service experience and interpersonal communication skills working with diverse ethnicities and demographics.

• Detail-oriented with critical thinking, analytical and methodical skills to resolve work issues; well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

• Excellent Communication, Management, Leadership, and Organizational Skills; Time Management; Desire to learn more continually; Multitasking, Human Resources Management, and Customer Service, Self-Motivation

• Ability to work on multiple projects and prioritize the workload.

Contact this candidate