Tina Schoenherr

HR Coordinator

+1-586-***-**** ad1ves@r.postjobfree.com Warren, MI 48093

CAREER OBJECTIVE

Resourceful HR professional possessing extensive experience providing strategic HR leadership in a highly competitive environment. Proven track record of successfully developing and implementing HR initiatives to drive organizational success. Expertise in performance management, employee relations, compensation and benefits, and organizational development.

EXPERIENCE

HR MANAGER, Sterling Heights, MI

Integrated Living Inc., June 2020-November 2022

• Collaborated with corporate talent acquisition team on recruitment efforts.

• Conducted initial interviews with potential employees to assess qualifications for open positions.

• Evaluated existing human resource policies and procedures to ensure compliance with labor laws and regulations.

• Facilitated team building exercises among employees to foster a positive work environment.

• Provided escalated counseling and support to management and employees. Provided HR guidance and support to management on employee-related issues, including performance management, disciplinary action, terminations, and policy interpretation.

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Analyzed organizational data to identify trends in hiring practices and recommend changes to improve efficiency of the recruitment process.

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• Advised managers on individual and development goal setting processes. HR GENERALIST, Southfield, MI

Angels' Place, August 2015-June 2020

• Managed employee relations issues such as grievances, disciplinary actions, complaints, and terminations.

• Maintained accurate records of attendance tracking systems and leave requests.

• Facilitated conflict resolution between staff members by providing dispute resolution services.

• Oversaw the development of career paths within the organization through mentoring programs. Liaised with third-party service providers and process invoices for temporary placements and temp-to-hire employees.

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• Analyzed current HR processes and procedures and recommended improved methods.

• Assisted in the development of annual budgets related to personnel expenses.

• Coordinated and facilitated initial benefits orientation and new associate orientation. CUSTOMER SERVICE REPRESENTATIVE, Southfield, MI

Angels' Place, August 2009-August 2015

• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

• Responded to telephone inquiries and complaints following standard operating procedures. Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.

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• Maintained a high level of professionalism when dealing with difficult customers.

• Remained open to feedback from supervisor and peers to build and improve skills set.

• Processed orders, returns, and exchanges in an accurate and efficient manner.

• Created detailed reports outlining customer feedback trends over time. EDUCATION

COMPLETED COURSEWORK TOWARDS BACHELOR'S IN BUSINESS, Camp Pendleton, CA

Park University

COMPLETED COURSEWORK TOWARDS CERTIFICATE IN HR PROFESSIONAL STUDIES Michigan State University

SKILLS

HR Legal Compliance Workforce Improvements Employee Retention New Employee Orientation Regulatory Compliance Talent Management Labor Negotiations Personnel Information Systems Succession Planning

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