CAROLYN JOHNSON

** ******** ******* *******, ** *6850 (Cell) 203-***-**** ad1ve5@r.postjobfree.com

MARKETING AND EVENTS PROFESSIONAL

PROFESSIONAL EXPERIENCE

Building Land and Technology Stamford, CT 2023 – 2023 General Manager

Hybrid. 240 units. Supervised property staff. Recruiting, trained, developed employees and manage performance of team members. Analyzed and evaluated financial statements, reviewed current and projected marketing trends, and operational reports. Met targeted revenues by setting rent rates, ensuring rent and fees were collected and posted in a timely manner. Maintains knowledge of the property competitive environment. Gathered, analyzed, and interpreted current market and economic trends, adjust operating strategy accordingly to drive revenue. Conducted regular property inspections. Recommended capital improvements as necessary. Met with residents. Managed community events and calendar. Adhered to all federal, state, and local laws as they pertain to fair housing, credit reporting, leasing, and residential requirements. Ensured timely and accurate preparation of various weekly, monthly, quarterly, and annual reporting. Identified areas of improvement.

Waterstone on High Ridge Stamford, CT 2022– 2023 Move In Manager

Rotated as Manager on Duty for the entire community - 149 units Support and assisted Sales & Marketing in achieving the community occupancy and revenue goals. Official staff member on Resident Welcome Committee. Managed inquiry calls and supported YgL lead database. Created move-in packets, arranged personalized welcome gifts, Maintain and managed move-in schedule, logistics and checklist for each new resident and families including; contract signing date, pre-move in meeting, contractor work dates, delivery of material dates, final cleaning and walk-thru. Conducted community orientation. Assured necessary paperwork and medical documents were completed prior to move-in. Drive the sales process by assisting with tours, coordinate marketing events and generated move-ins to achieve census goals. Point person for every move in and move out from start to finish. Present for scheduled closings/deposits.. Creates, maintains, and distributes various reports related to sales.

Ark Healthcare and Rehabilitation Stamford, CT 2021 – 2022 Admissions Manager/Marketing Manager

Maintained admissions guidelines. Marketed programs and the organization by community outreach, events, writing ads, conducting tour, creating brochures and direct mail. Obtained application information. Screened patients by comparing patient’s condition to admission criteria; evaluating and accepting or rejecting patients; referring to other programs. Admits patient by completing admission & financial responsibility forms; coordinates & arrange physical, social, emotional and support services requirements. Inspect patient room prior to admission. Recommends changes in service policies & procedures. Prepares admissions report by collecting, analyzing & summarizing data & trends. Managed social media.

Norwalk Hospital Norwalk, CT 2008 – 2021

Patient Access Liaison – Behavioral Health

Manage front office operations. General clerical duties. Manage all aspects of new patient needs. Handled questions and problems directly with patients. Ensure clear communication with Intake, Clinicians, Case-managers, parole officers & various external healthcare facilities. Provides for the safety and confidentiality of patients. Receive and direct visitors and patients. Assist patients with state mandated paperwork. Provides backup for scheduling, pre-registration and insurance/benefit verification. Manage daily cash reconciliations. Compose and proofreads routine formal letters or memoranda for internal or external circulation. Manage yearly DMHAS patient surveys. Manage data entry for CT State DHMAS system.

CAROLYN JOHNSON

Professional Media Group Publishing Co. Norwalk, CT 2006 – 2009

Marketing Manager/Conference Director Planned and managed all aspects of events to meet client needs. Researched and identified speakers. Produced all Web Seminars. Worked with corporate sponsors and Adobe. Direct strategic planning for 18 yearly conferences including EduComm, $4,000,000 marketing budget. Managed event logistics: venue, equipment, labor, shipping, signage, presenters, and keynotes speakers, collateral, giveaways and staff guidance, sponsors. Compiled marketing surveys, developed marketing strategies. Managed promotional objectives and advertising. Tracked the effectiveness of marketing campaigns. Launched customer-driven marketing promotion with sponsors: Apple, Dell, Anystream, Extron, SMART. Fully responsible for producing and marketing all web seminar events via print and Internet. Draft agenda; worked closely with adobe, speakers and sponsors to ensure all deliverables are met.

Tendu Magazine New York, NY 2005 – 2006

Marketing Manager Manage key clients. Recruited, trained, and supervised account executives. Prepared annual budget and monthly financial reports. Direct Strategic planning for Wellness Festival - $165,000 marketing budget. Supervised agency staffing developing logos, website and direct mail. Instrumental in launching advertising campaign; including media planning for print and web. Launched customer-driven marketing programs to expand market penetration and increase key account base. Built alliances with online partners to increase brand, reach and revenue. Served as spokesperson to the press, trade shows, and media events.

Reed Exhibitions Norwalk, CT 2004 – 2005

Marketing Coordinator Managed the company's first consumer show - Live Well New York Created sponsor driven promotional web pages, internet advertising and website design. Increased tickets sales by 50%.Responsible for keynote speakers and negotiation of celebrity contracts. Coordinated events and conferences; assisted in the management of the on-site events for over 300 exhibitors and 50 speakers. Managed cross-departmental and outside vendors to meet production and marketing deadlines.Provided accurate and timely implementation of ad campaigns and direct mail pieces.

Virgin Atlantic Airways Norwalk, CT 1997 – 2004

National Marketing Project Coordinator

Entrusted with managing the company's largest Sponsorships and Promotions.Directed and managed nation-wide marketing sponsorships, high-visibility promotions, trade shows and targeted sales campaigns.Achieved predefined revenue objectives by planning/executing promotional activities for sales/marketing.Achieved greater than 8% Revenue Growth for 3 consecutive years. Primary contact for multiple national sales campaigns; created direct mail promotions; coordinated trade show events for corporate travel agents. Collaborated with various managers and external advertising agencies to promote joint brand promotions, events and sponsorships across all gateways in North America.Managed all high-level national flying club/consumer promotions including American Express, Dell and others.Created and launched several national sweepstakes & radio promotions: Virgin Mobile, NPR, and Austin Powers Negotiated advertising with Fox, CBS, Disney, Miramax, A&E, Harrods, E! Entertainment & Style Network, VisitBritain, Business Traveler Magazine. Increased direct sales in Premium Economy Class by maximizing exposure at events Became the liaison between Marketing and the Call Center. Promoted to Marketing within first year. Awarded “Agent of the Month”, “Agent of the Year”, and Virgin GEM Award

EDUCATION

Business Finance / Psychology, South Carolina State College, SC

AA – Business Administration, Denmark Technical College, SC SKILLS

OneSite, Lead2Lease, Yardi, PointClickCare, Word, Excel, Power Point, Soarian Financials, Cerner, Soarian,, 365 Microsoft, Adobe Photoshop, Adobe Illustrator, Adobe Breeze, Google Docs

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