PETER T. ALBERT

Atlanta, Georgia 404-***-**** ad1vdf@r.postjobfree.com www.linkedin.com/in/petertalbert/ 1

SUMMARY OF QUALIFICATIONS

Strategy-minded human capital professional with over 21 years of functional expertise and management consulting experience. Proven project management adeptness, functional and operational procedure assessment, and ability to develop and implement strategic Human Capital focused initiatives that are tied to overall business objectives. Strong leadership and interpersonal skills coupled with effective and positive communications demonstrated through ability to motivate, develop, and lead teams. Proven ability to secure and manage ongoing stakeholder engagement and collaboration, lead training and development programs, and managing client / vendor relationships, and develop and deliver human capital strategies focusing on cradle-to-grave employment life cycle with emphasis on Organizational Effectiveness, Change, and Talent Management.

PROFESSIONAL EXPERIENCE

VELOCITI SERVICES – Atlanta, Georgia February 2022 – July 2023 People & Culture Integration Lead

Charged with managing and leading all aspects of designing, developing, and deploying Human Capital and Organizational Change Management (OCM), Communications, and Training solutions and content in support of the VP – People & Culture (P&C) for a $150 million integrated facilities management startup with over 3k employees.

Served as overall workstream leader / manager for all activities related to OCM (Change, Communications, and Training / Learning and Development) for project integration effort focused on cutover

Developed and disseminated all enterprise communications and updates

OCM initiatives, activities, and outputs helped to drive the formalization of a culture of transparency, engagement, and collaboration

Managed a team of three client resources focused on talent, operations, and benefits

Responsible for supporting the formalization and development of the overall P&C strategy for the organization

Created 78 position descriptions for operations and corporate staff

Integral in composing all P&C employee focused policies and procedures for the organization and all corporate P&C templated content inclusive of but not limited to offer letters, dashboards, policies, and forms

Oversight for and directly contributed to the development of all training content for cutover effort including but not limited to recruiting, risk management, timekeeping, travel / expenses, and purchase orders / invoicing

Led the planning, development, coordination, and delivery of all training sessions and follow-on work group sessions to frontline managers and employees

CIVIC INITIATIVES – Atlanta, Georgia October 2019 – February 2022 Organizational Change Management Leader

Managed and led all aspects of designing, developing, and deploying Organizational Change Management (OCM), Communications, and Training solutions and content in support of the Program Manager for multiple State entity projects focused on the implementation, roll out, and go-live of enterprise procurement automation solutions.

Served as overall client project leader / manager for all things related to OCM (Change, Communications, and Training) activities for various public sector entities

Managed a team of ten dedicated OCM (firm and client) resources across three client delivery engagements

Oversight for ongoing design, development, and deployment of OCM strategy, tools, and supportive actions yielding an average of a 31% increase in client understanding and engagement

Responsible for optimizing and enhancing current OCM techniques and practices by implementing select industry leading practices

Acted as the key point of contact and liaison between the client programs and various impacted state agencies to the client project sponsor

Facilitated the design, development, and delivery of all training initiatives to support rollout of client programs, processes, and systems

PETER T. ALBERT

Atlanta, Georgia 404-***-**** ad1vdf@r.postjobfree.com www.linkedin.com/in/petertalbert/ 2

Provided project management support and strategic counsel to Civics’ client Program Manager and colleagues. AT&T – Atlanta, Georgia August 2019 – January 2020 Change Management & Communications Leader

Managed and led all aspects of Change Management and Communications work in support of the Program Director at the largest telecommunications company in the world focused on designing, developing, and implementing a customized cellular tower lease administration application to support all facets of lease management for both vendors and internal staff.

Oversaw and drove ongoing optimization and enhancement of current change management / communications approach and strategy to better galvanize customer and vendor stakeholder groups

Developed targeted vendor and staff-focused communication content to drive effective awareness and yield better understanding

Derived and sustained overall engagement with internal customers and stakeholders up by 40% in a period of just five weeks

Tasked with effectively securing ongoing interaction and engagement with two volatile and change resistant internal workstreams to get workplan dates and deliverables realigned to overall program timeline

Directed a program staff / resource realignment effort to realize enhanced collaboration and gain improvements and adherence to program / project process and rigor

Identified and addressed communication and change risks through quality review and ongoing discussion with key project sponsors

Provided insight to and integration of industry leading practices on ways to effectively engage staff and vendors AXLINE SOLUTIONS, INC. – Denver, Colorado September 2018 – January 2019 Change Management Leader

Advised the Project Director for a US based boutique organizational change management consulting firm focused on the development, implementation, and execution of all facets of a new career framework methodology and structure.

Led the implementation effort: drove project plan, change management communications, and creation of workshop content

Directed staff mapping exercises, defined job competencies, and identified risks with mitigating strategies

Integrated industry leading practices on career framework into solution/ initiative

Counseled Project Director on feasibility of implementation of specific project workstreams based on reasonability, content readiness, and support / buy-in of senior leaders CVS HEALTH, INC. – Woonsocket, Rhode Island July 2017 – November 2017 Product Manager

Acted as the as the overall product manager / leader for the CVS Health Enterprise Digital team for the migration and integration from an on-premises version to the cloud-based version of Aprimo.

Created, maintained, and managed overall project timeline resulting in driving system adoption /usage from zero to over twenty percent in a three-week period by managing a team of three CVS resources

Partnered with Aprimo technical subject matter expert to assess and determine realistic target content, processes, and timelines

Engaged with five key customers and three executive project sponsors to build awareness and drive understanding

/ support for migration effort

Managed and coordinated all project level communications, status reporting, executive updates, and internal project provisioning requirements

Liaised with vendor representatives to obtain and understand technical and functional capabilities for team members and target migration areas, resulting in enhancing system acumen and driving functional capability PETER T. ALBERT

Atlanta, Georgia 404-***-**** ad1vdf@r.postjobfree.com www.linkedin.com/in/petertalbert/ 3

ESYSTEMS – Princeton, New Jersey November 2016 – April 2017 Engagement Manager

Acted as the overall engagement and transition leader for the Eligibility and Enrollment Framework (EEF) project within the Department of Human Services for the State of Arkansas to support and enhance a customized technology solution that provides case management to the residents and citizens of the State of Arkansas.

Assessed and evaluated client requirements against existing programs, delivery efforts, scope of project, and management of project plan and schedule

Ensured customer satisfaction through follow-up, client responsiveness, and thorough, effective clear communication

Provided transition management and support for senior engagement site management conversion through current and undertaking of new project / program

Acted as “go-to” resource to address the fostering of awareness through direct employee communication channels, driving acceptance to senior client resources, and galvanizing commitment across all project resources and consumers

Responsible for managing client expectations and championing their needs

Ability to manage multiple clients and projects / tasks simultaneously

Worked closely with Development teams to understand and resolve defects surfaced during testing cycles of SDLC to ensure compliance to project plan deadlines and contracted deliverables

Addressed and managed all human capital resource concerns, issues, or challenges that arose

Responsible for the care and well-being of all eSystems resources deployed on the State of Arkansas engagement EDUCATION

HAMPDEN-SYDNEY COLLEGE – Hampden-Sydney, Virginia, May 1994 Bachelor of Arts, Economics and Spanish; Magna Cum Laude Dean’s List Honors

Elected as President of Phi Sigma Iota Foreign Language Honor Society and Recorder of Eta Pi Chapter of Sigma Nu Fraternity.

PUBLICATIONS

WORLD AT WORK – “PUTTING SUCCESS IN SUCCESSION PLANNING”, May 2007

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