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Project Manager Life Cycle

Location:
Knoxville, TN
Salary:
90000
Posted:
December 11, 2023

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Resume:

JOY G. SEAVER

Knoxville, TN

865-***-**** • ad1vcc@r.postjobfree.com

Energetic and results-driven leader known for ability to manage small or large teams on projects, technology and software highly experienced, ability to get along with all co-workers and to maintain project on task, and extremely detail oriented to produce impressive results or outcomes of project. Able to excel in a team-oriented environment, and highly capable of working independently and remotely.

PROFESSIONAL EXPERIENCE

AGI, Knoxville, TN February 2022 – present

Project Manager, Signs and Maintenance

• Manages life cycle of sign solutions both electrical and maintenance for large nationwide customers

• Plans, manages, calls on vendors, communicates and coordinates all phases and tasks of multiple concurrent projects in all 50 states.

• Highly customer focused mindset with effective verbal and written communication skills.

• Ability to work in a fast-paced environment while maintaining a high-level view of projects while focusing on details.

• Ability to prioritize and execute tasks with limited supervision while working within a close-knit team.

• Ability to meet all monthly billing projections since start of job.

• Ability to work with difficult situations and difficult vendors on multiple projects. TENNESSEE DEPARTMENT OF FINANCIAL INSTITUTIONS, Knoxville, TN, 2010 – 2021 Sr. Bank Examiner

• Conduct on-site risk management examinations of large, complex, or troubled state-chartered banks.

• Serve as Examiner-in-Charge of Safety and Soundness bank examinations and manage entire staff that may complete specific aspects of the examination.

• Research, examine, and prepare reports in written form and oral form to present to Bank management.

• Project manages team of assistant examiners with State and FDIC and deal with top management in conducting complex examinations.

• Examines corporate structure, managerial practices, investment practices, internal controls, loan analysis, asset quality, loan documentation and weaknesses, and record-keeping practices and methods.

• Prepares detailed and complex banking examination comment reports and supporting financial and statistical documents identifying legal, financial and administrative problems or discrepancies and recommending methods of improvement.

• Suggest solutions to upper management and the Board of Directors and resolve problems uncovered in banking examinations and explain, interpret and enforce departmental policies and procedures and state law, rules and regulations governing the banking industry.

• Heavily use ETS a project management software for life cycle of on-site examination and off-site wrap up. KNOXVILLE NEWS SENTINEL, Knoxville, TN, 09/07 – 5/09 Advertising Account Executive

• Exceeded 90% of all monthly quotas and built and managed 100% commission-based territory.

• Exceeded 9 months sales quotas by 200% and 300%.

• Proven ability to effectively manage and grow a small territory to a large territory by building relationships with local clients.

• Oversee account management of over 100+ clients and aggressively pursue new business.

• Responsible for ad sales to area businesses with daily deadlines and over 40 different special section products.

• Created layouts and designs for most customers and follow up on results from client.

• Grew original $400k territory to almost $600k and received 4 out of 5 quarterly bonuses and annual bonus. GEOCONEX, Knoxville, TN, 07/06 - 01/07 (downsized after the company was sold) Software Sales & Account Manager, Southeast Accounts. Managed over 70 accounts throughout the Southeast as well as developing new sales and targeting new markets for company software Mapping and Emergency Response 911 software.

• Called on 911 & EMS centers, Utility companies, Government agencies such as County School Boards to increase sales of software packages ranging from $7,500 to $160,000.

• Responsible for on-site demonstrations and presentations to County Board of Directors, following up with quotes and negotiations in a competitive market.

• Managed all phases of a long sales cycle of between 2 and 18 months that involves establishing initial client contact, several on-site presentations, and on-going relationship building. Sales Results:

• Established and built strong relationships with over 70 existing clients in 3 months and closed two $130,000 deals in less than 3 months. Closed over 20 deals in 4 months (over $320,000 in revenue).

• Sales territory included TN, GA, and AL and established first Georgia 911 account within 3 months of hiring. JOY G. SEAVER

Page 2

ERS GROUP, Knoxville, TN, 06/04 - 04/06 (downsized after the company was sold) Software Sales Representative, National Accounts. Hired to assist with the development of new web-based financial compliance software and was assigned sole accountability for sales and new account development efforts for the entire United States.

• Called on banks, credit unions, and lending institutions with minimum assets of $2.0 billion to increase sales of software packages ranging from $3,000 to $250,000.

• Full responsibility for planning and executing a national marketing and sales strategy in a competitive market.

• Managed all phases of a long sales cycle of between 3 and 12 months that involves establishing initial client contact, identifying needs, setting-up web or on-site presentations, preparing proposals and software documentation, closing the sale, and training clients on new software.

• Led on-site sales presentations and software demonstrations to key corporate executives of companies such as GMAC, Countrywide, Wells Fargo, and Melon Financial.

• Coordinated conferences and planned/hosted all-day client training courses to train users on software applications. Sales Results:

• Secured a contract with Kinecta Credit Union, one of the largest credit unions in the U.S.

• Established the initial contact and implemented the sales efforts for accounts including the $250,000 Countrywide account, the $180,000 GMAC account and the $55,000 Melon Financial account.

• Secured 16 new business accounts in six months (over $367,000 in revenue) which was 133% of sales quota.

• Developed accounts with several medium sized institutions that generated annual contract sales ranging from $2,200 to $20,000 including Ameritrust, BankNorth, East West Bank, Yardville Bank, Industrial Bank, and Bankers Trust.

• Developed the initial marketing and sales materials that highlighted product features/benefits and managed all magazine/online advertising.

• Researched, identified, and selected regional and national industry trade shows for the company, designed the trade booth displays, and represented ERS to build name recognition, improve product awareness, and develop leads. DIVERSIFIED TRUST COMPANY, Atlanta, GA, 12/02 - 06/04 Client Service Manager. Managed client accounts for this financial advising firm and implemented efforts that strengthened client relations and secured loyalty.

• Prepared presentation materials, opened/transferred investment accounts, prepared statements for clients, and managed account transactions and monthly client disbursements. Trained employees on CRM software program. VERSO TECHNOLOGIES, INC., Atlanta, GA, 05/99 - 02/02 Accounting Software Consultant. Supported business development activities for this ERP software reseller and distributor and coordinating full life cycle implementation, including testing, training, ongoing sales, and client support.

• Assisted in presales demos and developing project proposals.

• Implemented Microsoft Great Plains, Acuity and Siebel Sales software.

• Trained end users in the General Ledger, Accounts Payable/Receivable, Purchase Order, Sales Order and Inventory Management modules and customized reports using Crystal Reports.

• Headed up development, organization and creation of Acuity’s Methodology documents.

• Participated in Sales "Showdown" Travel Project that involved comparing 4 software packages to groups in four major cities to generate leads.

Additional Experience:

Audit Consultant Internship, KPMG, LLP, Atlanta, GA, 01/99 - 04/99 Tax Consultant Internship, DELOITTE & TOUCHE, LLP, Atlanta, GA, 01/98 - 06/98 Independent Sales Consultant, MARY KAY, Atlanta, GA, 1998 - 2010

• Developed valuable sales skills in areas including generating leads, scheduling appointments, leading presentations and product demonstrations, and selling product benefits with this nationally recognized skin care products company.

• Built the customer base from scratch and was recognized as a Star Consultant. EDUCATION

THE UNIVERSITY OF TENNESSEE, Knoxville, TN

Bachelor of Science in Business Administration, Major: Accounting, GPA: 3.5/4.0, Overall GPA: 3.6/4.0 Technical Skills:

• Genesys v5.5, Alert, ETS, MOSx, Epicor

• Microsoft Great Plains, Acuity Accounting Software, Word, Excel, PowerPoint, Access, ACT Client Management, QuickBooks, Lotus Notes

• Database Management: Microsoft SQL Server 7, SQL Server Scripts and Queries

• Certified Training: Microsoft Great Plains, Sage Enterprise, Siebel, Platinum, Niku, Seagate Crystal Reports, FRx software



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