JOANNE

BOUDAH

ad1vbw@r.postjobfree.com

t

860-***-****

Old Saybrook, CT 06475

Detail-oriented professional with 20+ years of experience and a proven knowledge of conflict resolution, confidential correspondence, and customer service. Aiming to leverage my skills to successfully fill the Office Assistant role at your company.

PROFESSIONAL SUMMARY

Cooper Capital Specialty Salvage - Office Assistant Old Saybrook, United States • 09/2017 - Current

Old Saybrook VFW - Bartender

Old Saybrook, CT • 06/2001 - 10/2019

WORK HISTORY

Completed clerical tasks such as filing, copying and distributing mail.

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Interacted with customers by phone, email or in-person to provide information.

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Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

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Verified accuracy of business records by consistently updating customer information.

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Oversaw automated tracking and documentation of data, client correspondence and office operations.

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Drafted common document templates for use by

executives and employees.

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Promptly received and forwarded incoming

communications, such as phone calls, emails and letters, to appropriate staff.

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Managed multiple projects simultaneously using

organizational and analytical skills.

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Handled client correspondence and tracked records to foster office efficiency.

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Kept bar presentable and well-stocked to meet customer needs.

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SKILLS

• Data Gathering

Verbal and Written

Communication

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• Prioritizing Work

• Outgoing Mail Preparation

• Microsoft Office

• Data Entry

• Valid Driver's License

• Customer Service

• Time Management

• Payment Processing

• Record Sorting and Filing

• Data Recording

Records Management

Software

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Internal and External

Communications

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• Accounting Familiarity

• Client Correspondence

• Document Shredding

• Correspondence Typing

• Excel Spreadsheets

• Call Transfers

Multi-Line Phone

Proficiency

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• Digital File Management

• Spreadsheet Creation

Financial Records and

Processing

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• Information Uploading

• Copying Documents

• Document Uploading

• Basic Bookkeeping

Old Saybrook High School

Old Saybrook Ct • 06/1998

High School Diploma

EDUCATION

USPS, United States Postal Service - Postal Clerk

Essex, CT • 03/2011 - 05/2013

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

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Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

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Followed alcohol awareness procedures for preventing excessive guest intoxication.

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Set up bar for operation, obtained cash bank and stocked service bar.

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Kept alcoholic beverages well-stocked and organized to meet expected demands.

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Adhered to state laws regarding alcoholic beverage services and customer regulations.

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Handled simultaneous customer, team and business

needs while avoiding unnecessary delays or errors.

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Polished glassware, bussed tables and removed debris to keep customer areas clean.

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Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

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Set up glassware, liquor and other necessary supplies for special events.

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Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.

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Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

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Managed cash and bar revenue during special promotions or sporting events.

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Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

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Managed accurate register and produced daily sales reports backing up inventory usage numbers.

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Consulted with managers to organize special events and promotions.

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• Sorted mail according to size, shape, and destination. Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

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• Provided service and sales to walk-in customers.

• Used automated mail processing equipment to sort and collate mail.

• Loaded and unloaded shipping containers and vehicles. Weighed letters and packages and calculated costs based on classification, weight and destination.

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• Weighed mail and computed pricing amounts.

Released registered and special delivery letters and packages to designated recipients and obtained

signatures for release.

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Contact this candidate