AYANDA MPAFA

(076-*******

ad1v9q@r.postjobfree.com

Parkside Complex, 171 Robinhood Street

Rustenburg, North West, (0300)

SKILLS

Computer literacy in Excel

Ms Office Word

Ms Power Point

Ms Access

I have a very strong work ethics and can perform well in an fast-paced environment, with excellent skills like,

Excellent verbal and written communication skills.

Analytical and problem-solving abilities with a focus on detail.

Critically thinking and Strategic planning skills.

Time management Skills

EXPERIENCE

07/2019 – Contract ended Administrator, Dept of Education Rustenburg, Mc Gregor ST

Keeping and maintaining records and filling system within the section.

Management of assets resources, and doing follow ups on outstanding issues, submissions and reports.

Drafting of correspondence, submissions, letters and reports.

Compiling job applications into Excel.

Doing monthly claims, reports and ensuring timely submissions of performance agreement.

12/2012 – 11/2017 Service and Sales Consultant, FNB Dutywa, Eastern Cape

Assist customers in an effective and efficient manner and ensuring their queries are attended to.

Always comply with the procedures and processes contained in the relevant business guidelines and understanding the risk associated with decisions.

Contribute to the overall effectiveness and success of the team.

Achievement of the target for the business.

Take accountability for own performance personal and career development.

Deliver exceptional customer service that exceeds client expectation through innovative and appropriate solution.

EDUCATION

Graduated 05/2012 NATIONAL DIPLOMA IN OFFICE MANAGEMENT AND TECHNOLOGY

WSU, EASTLONDON, EASTERN CAPE.

Completed 12/2004 MATRIC CERTIFICATE, ZWELIWELILE SSS, EASTERN CAPE, DUTYWA

Completed 02/2016 REGULATORY EXAMS CERTIFICATE, SETA, EAST LONDON,E.C