Carla Williams
Sparta, WI **656
*******@*****.***
SUMMARY
Dynamic professional with extensive experience in office management and logistics, adept at multitasking and thriving in fast-paced environments. Proficient in inventory control, time management and providing effective staff direction. Skilled in Microsoft Office, Accounts Payable/Receivable, Payroll and efficient communication
SKILLS
• Keeping track of all receipts, miles per state, logs, fuel consumption, Turning in all proper documentations as required by company as well as state and federal laws.
• Inventory Management
• Proficient in organizing, tracking, and maintaining inventory levels, ensuring operational efficiency
• Experienced in providing clear direction to staff, fostering a collaborative work environment
• Time Management: Expertise in prioritizing tasks, managing dead lines, optimizing workflow
• Sending tracking information back to the company for locations, distributions, equipment, as well as mechanical failures. Emailing information to a DOT site during an inspection. Making sure all permits are current if not sending messages to the safety department to get updated.
• Quick to adjust to situations.
• Detailed
• Time management
• Problem Solving/ Conflict resolution, skilled in mediating disputesand promoting s positive workplace atmosphere
• Windows, Microsoft office programs, dos, Lynx, top hat, corell office suite, Quickbooks, Quickbooks Inventory, Freshbooks Inventory
• Typing skills, 68-75wpm
• Telephone etiquette including message taking.
• Able to understand, listen and perform audio, or written instructions.
WORK EXPERIENCE
Potato King, La Crosse, WI — OTR Driver/Local Driver
9/9/2016 to Present
• 100% compliance with Local, State and Federal regulations, and laws.
• Mathematical with load, axle weight and distributions as well as mileage, and fuel consumption.
• Time management, for appointments and regulations.
• Customer service, dealing with complaints, and making sure there are resolutions if possible. Including but not limited to product damages, shortages, rejected loads etc.
• Mechanical, taking care of small mechanical issues to get to a service center, making necessary communications with shops for repairs. Doing pretrip and post trip inspections on vehicles to make sure it is in regulations for local, state and federal laws.
• Quick adjustments in schedules, including running from OTR to Local, day and night hours.
• Knowledge in weather and hazardous conditions, locating necessary information for safety conditions.
• Rerouting due to accidents at a given moment. Accounting for extra miles and time in schedule to still arrive on time
• Knowledge of temperature controlled freight, adjusting as needed. Knowing how the product was loaded if different temperatures are needed to safely have the product arrive at the destination for multi-temperature units. .
• Unloading freight during local runs. Knowledge of what each location is to receive.
Wabasha Sand and Gravel, Wabasha, MN — Driver/Office Assistant
3/16 to 9/16
• Managed office inventory and supplies, ensuring availability and cost effectiveness
• Provided guidance and direction to new staff, enhancing team performance and cohesion
• Customer service while in office including but not limited to multi-phones lines and computer usage.
• Implemented a new inventory tracking system, reducing operational costs by 15% through more efficient resource management
• Streamlined the accounts receivable process, resulting in a 20% decrease in average customer hold times
• Proficient in Freshbooks small business inventory management, and Quickbooks Inventory Software
California Overland, Wabasha, MN — Team/Solo Driver
7/12 - 3/16
Handling and moving of freight across the country. Logging, mileage, and paperwork.
AWARDS
• Defensive Driving: 88th Regional Rediness, Fort McCoy Wisconsin
Certificate for completion of the defensive driving course
• Iraqi Freedom: 88th Regional Rediness June 1 thru August 30 2011
Certificate of Appreciation and Outstanding Performance
• Enduring Freedom: 88th Regional Rediness July 2004- Feb 2005
Certificate Of Appreciation
Certificate for Outstanding Performance
Certificate for Outstanding Customer Service
EDUCATION
WTC, La Crosse, WI — Micro Computer Specialist and Tech
1/99 to 5/02
Graduated with honors with two degrees in Micro computers as a specialist and tech.
Fox Valley Tech, Appleton, WI — Paralegal
4/08-6/08
Online course received certification of completion.
PROJECTS
Project Name — Detail
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