Resume: KABELO MOLOI

Page * ad1v8f@r.postjobfree.com

KABELO MOLOI

Cape Town

Contact number: 067*******

E-mail: ad1v8f@r.postjobfree.com

OBJECTIVES

Seeking to challenge myself and expand my experience in different workspaces, especially working with international clients while using a people-oriented attitude. With customer serving experience from 2009, serving at Two Three Bird would be an amazing opportunity to exhibit my greater potential and hopefully gain much growth in my career and better myself and those around me.

PERSONAL DETAILS

Surname : Moloi

First Names : Kabelo

Contact Numbe : 067*******

Language Proficiency : English; Setswana; IsiZulu. EDUCATION

THUTOLORE SENIOR SECONDARY SCHOOL

Completed Matric 2008 with admission to a Bachelor’s degree. Subjects Passed

Sesotho 1st Language

English 2nd Language

Mathematics

Life Orientation

Life Sciences

Physical Science

Accounting

Resume: KABELO MOLOI

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EXPERIENCE

Sales Assistant: Hang Ten (Clearwater Mall)

[March 2009-August 2010]

RESPONSIBILITIES

Shop keeping.

Stock evaluations and stock counts.

Operating the till.

Handling customer queries and general enquiries. Sales Assistant: Guess (Busby)

[September 2010 -July 2014]

RESPONSIBILITIES

Shop keeping.

Stock evaluations and stock counts.

Operating the till and handling customer queries.

Daily banking – Depositing cash sales.

Administrative duties.

Sales Assistant: Palladium

[July 2014-October 2020]

RESPONSIBILITIES

Shop keeping.

Opening and closing the store.

Stock evaluations and conducting stock takes.

Operating the till and handling customer queries.

Daily banking – Depositing cash sales.

Administrative duties.

Assistant Store Manager: Vans

[November 2021-October 2022]

RESPONSIBILITIES

Administrative duties.

Daily Banking – Depositing cash sales.

Collating records of sales and creating reports using Excel.

Filing and handling emailed customer queries.

Opening and closing of the store.

Achieve pre-set weekly sales targets.

Mannequin dressing and in-store stock placing.

Resume: KABELO MOLOI

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Call Center Agent: Verve Financial Solutions

[November 2022 - August 2023]

RESPONSIBILITIES

Managing outbound calls in a timely manner.

Following set scripts.

Identifying customers’ needs, clarifying information and providing appropriate solutions/alternatives.

Sales for personal lines for short-term insurance.

Accurately recording customer details.

Generating leads for short term insurance as lead warmer.

Lead warmer for Hippo personal lines insurance.

Selling mechanical and electrical warranty insurance cover.

Using Excel for record keeping.

Meeting personal and team qualitative and quantitative targets. SKILLS

Exeptional interpersonal and customer support skills.

Excellent multi-tasking, priority setting and time-management skills.

Team player.

Strong written and flexible verbal communication skills, along with active listening.

Optimal administrative and organization skills.

Self-motivated, adaptable, and teachable.

Willingness to learn.

Attention to detail.

Target driven.

Positive, punctual, and empathetic.

PROGRAMS

Microsoft Office suite.

Retailer, Integrity, and IQ Retail.

Horizon Software, Apollo and ConnexOne.

Remote working tools: Skype; Zoom; Microsoft Teams. HOBBIES AND INTERESTS

Long walks/Hiking

Discovering new surroundings and experiencing nature while maintaining my fitness. Walking is one of my favourite ways to clear my mind.

Soccer

I have played and loved soccer all my life. A beautiful team sport that requires good communication skills.

Music Enthusiast

Resume: KABELO MOLOI

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Focus, motivation, and relaxation are the few of the profound effects of music I enjoy. REFERENCES

Name Of Referee : Jerome Ngurube

Company Name : Guess

Contact Number : 082-***-****

Name Of Referee : Kelvin Koekemoer

Company Name : Guess

Contact Number : 072-***-****

Name Of Referee : Alfred Ramela

Company Name : Palladium

Contact Number : 081-***-****

Name of Referee : Tali

Company Name : Vans

Contact Number : 082-***-****

Name of Reference : David Simpson

Company Name : Verve Financial Solutions

Contact Details : 074-***-****

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