Medical Records Customer Service/retail customer service
Resume:
SHERRY WARREN
Olivehill, TN ***** 731-***-**** ad1v7p@r.postjobfree.com
Organized Medical records clerk/patient account services trained in scheduling, patient medical records updating and insurance processes. Reliably completes accurate work and goes above and beyond to meet daily demands. Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Patient Medical History
Chart Review
Reading Comprehension
Patient Admission
Proficiency in Microsoft word for Windows
Familiar with Lotus 1-2-3 or excel and other
personal computer operations
Self Employed, 09/2018 - 09/2023
Jazzy Cleaning And Childcare – Olivehill, TN
Patient Medical Records Clerk, 02/2004 - 10/2006
Good Samaritan Health And Rehab Center – Antioch, TN Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Scanned medical records in digital format for easy retrieval and accessibility. Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Patient Account Services and Patient Registration, 11/2002 - 01/2004 Skyline Medical Center – Nashville, TN
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Answered telephone calls to offer office information, answer questions, and direct calls to staff. Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits. Verified insurance coverage to confirm patient coverage for necessary medical services. Na: Nursing
Jackson State Community College - Jackson, TN
Did Not Finish : Nursing
Volunteer State Community College - Gallatin, TN
EDUCATION
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