Rico D. Parro

**** ****** ****

Bartlett, Illinois 60103

Home: 630-***-**** Cell: 630-***-**** Email: ad1v5c@r.postjobfree.com

PROFILE

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Customer driven quality professional with over 20 years of “hands -on” practical experience in Quality Control / Quality Assurance. Responsibility have encompassed managing, supervising, testing, inspection, auditing, and reporting on materials and processes utilizing SPC, FMEA, TQM AND ISO 9001 principles. Experience with Military Spec 105E; 414; Designed of Experiment; Quality Engineering and Six Sigma Black Belt on theory and application.M m moN

SaQuality Engineer

Provides highly engineered component solution for interactive self service hardware to the global amusement, gaming, industrial, transportation and vending markets by serving both equipment operators and original equipment manufacturers.

Inspection of incoming materials using measuring equipment.

Perform First Article Inspection on new or revised product (FAIR process)

Document and log non-conformances.

Work with hand held gauges, micrometers and pin gauges.

Review returned materials and process through RMA.

Assist in determining root causefor non-conformities detected.

Work with customer on quality issues and new product development interfacing with other internal department to resolve quality issues.

Maintains and troubleshoots custom made electronic tester used for production testing.

Collect test data for reporting, monitoring and business decision making purposes.

Evaluate and managed supplier First Article Inspection Reports (FAIR).

Manage and maintain measurement equipment calibration.

AIMTRON Corporation, Palatine, Illinois 10/2019- 6/2020

World-leading, Tier 2 provider of CEM (Contract Electronic Manufacturing, and Design CO.)

Quality Engineer

Services offering product development design for PCBA products, including system level products that require assembly in the US and globally.

Inspection of incoming and outgoing products using measuring equipment.

Perform First Article Inspection on new or revised product (FAIR process)

Document and log non-conformances.

Work with hand held gauges, micrometers and pin gauges.

Review and Process customer returns (RMA’s).

Assist in determining root causefor non-conformities detected.

Assist in internal Audits.

Perform shipped to stock or JIT to our supplier and customer.

Use Lean Manufacturing to the new Aerospace building for the new product lines.

EDM Department Inc, Bartlett, Illinois

Engineer. Develop. Manufacture 2/4/2019 – 6/2019

Quality Engineer

A Quality representative on issues involving all aspects of quality both internally and externally. Assuring continual quality improvement and support in the design/ development, supplierquality management, and manufacturing disciplines as a key contributor of a specific program or project.

Support new products and assure quality requirements are established in the initial phase of product development.

Work with engineering to identify critical quality characteristics, including establishing inspection methods.

Use metrology equipment to performed inspection tasks.

Develop Quality Plans and Control Plans.

Conduct product verification and validation process.

Conduct MRB for disposition of non-conforming materials.

Performed Corrective Action and Prevention.

Performed Incoming or Receiving inspection.

Performed Final inspection and lay-out.

Performed Lean manufacturing eliminating redundancy to the process.

Kustom Seating Unlimited, Inc., Bellwood, Illinois

The leader in Rail and Transportation Seating 5/2017 – 12/2018

Quality Engineer

Responsibilities includes working with suppliers and receiving inspector, assisting in maintaining the ISO Quality Management System.

Auditing the implementation and effectiveness of company quality initiatives.

Develop control plans, quality operating procedures and work instruction.

Facilitating and promoting the use of appropriate problem solving techniques for effective root cause analysis

Reviewing the corrective action to determine the process stability and capability studies should be performed,

Review and analyze results with recommended changes to process.

Follow up on any findings to verify effectiveness.

Ark Technology, Saint Charles, Illinois (contract work)

The global leader in the manufacture of precision spring, stampings, and assemblies. 2017

Quality Engineer

Resposibilities includes submission of PPAP to our customer and working on internal problems from manufacturing and designs.

Responding on customer inquires and emails about PPAP and IMDS.

Prepare and submit customer PPAP on schedule basis .

Review Engineering prints and make recommendation of any changes through ECN process.

Prepare APQP for upfront quality planning for the customer.

Prepare IMDS (International Material Data System) for their products and any customer request on the existing parts.

Work on production quality issues.

Just In Time to our customer needs.

Cummins Allison Corp, Mount Prospect, Illinois

The global leader in providing innovative banknote and coin processing solutions. 2008-2016

Quality Supervisor

Resposibilities includes supervising the quality processes from material receiving through inspection and final testing to ensure the delivery of a high quality product to our customer.

Supervised all product lines Quality inspection functions, coordinates QC activities and schedules to support other QC areas.

In-charge of processing non-conforming materials both on production line and incoming rejects.

Request RMA to purchasing or debit memo to return non-conforming material.

Create Quality Investigation for high level in house rejects and customer complaints by using 8D’s and 5Why’s for finding the root cause’s and corrective action of the problems.

Interface with Purchasing, Engineering, Product Test and Machine Shop with designed, quality and supplier issues.

Review and approve supplier FAIR and PPAP.

Analyzed customer returned goods and recommend resolutions.

Performed reviews and promotions to Quality employees.

Participate in continuous improvement team.

Write Quality procedure, control plan and work instruction.

Review new product designs for customer conformance requirements.

Interface with engineering for new products for UL approval.

Performed supplier quality audits for new products and customer complaints.

Review and updates supplier score cards for monthly report distribution.

Weber Stephen Products., Huntley, Illinois 2004 - 2008

The leading Barbeque Grill manufacturer domestically and globally.

Quality Supervisor

Responsibilities includes supervising company’s incoming and process inspection; product audits; returned goods.

Supervised Quality Auditors for incoming inspections of materials, components and finished products.

Supervised Line Inspectors for inspection of finished products against Bill of Materials, functional testing and visual inspection.

Developed Quality Plans for testing incoming materials and process Audits.

Interfaced with purchasing, engineering, R&D and manufacturing on any quality issues.

Distribute Quality Reports on testing and performance results on weekly basis.

Trained Quality personnel on new procedures or equipments.

Coordinate with Engineering for first article and PPAP on new products and components.

In charge of the calibration activities in Huntley facility.

Performed annual performance reviews of all quality auditors and inspectors.

IMI CORNELIUS INC., Glendale Heights, Illinois 1995 - 2003

Leader of ice/drink dispenser and ice maker

Quality Engineer/Supervisor

Responsibilities include managing, supervising company’s receiving inspections; product audits and returned goods.

Supervised inspection of ice/drink dispenser products, chillers, and refrigeration units.

Performed Supplier Quality audits on site to verify their process is capable of meeting company’s requirements.

Interact with manufacturing, purchasing, engineering department for various quality related issues.

Review and updated Supplier Approval List.

Report the Quality Department Performance on testing results on monthly operation meeting.

Performed training on front-line employees for quality awareness program.

Performed Activity Base Management Program to increase efficiency and to reduced operating cost.

Involved with company’s product and process improvement teams including using of PFMEA.

Worked with R&D engineering for new product development for regulatory approval such as UL,NSF and CSA.

Performed Lean to the new product lines.

EDUCATION

ROOSEVELT UNIVERSITY, Chicago, Illinois

Bachelor of Science Industrial Engineering – [1993]

INSTITUTE FOR QUALITY CONTROL TRAINING, LaGrange, Illinois

Quality Engineering/Management

UNIVERSITY OF THE CITY OF MANILA, Manila, Phillipines

Bachelor of Science Electrical Engineering – [1980]

ADDITONAL TRAINING

Six-Sigma Black Belt - 2001 to 2014 (6 company projects participated and attended)

Certified Quality Engineer – since 1991

Advanced Courses in - Reliability Engineering · Manufacturing Enginering · Statistical Quality Control

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