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Life Insurance Customer Service

Location:
Perth Amboy, NJ
Posted:
December 11, 2023

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Resume:

EDYTA WOJTASZEK

**** ******** *** *** **** Woodbridge NJ 07095 · 732-***-**** ad1v3a@r.postjobfree.com OVERVIEW

Creative, result- driven Director with extensive Sales Manager experience, keen eye for detail and the ability to work collaboratively in a fast pace and high-stress environment. Highly motivated and goal oriented with 10 plus years of experience in customer service for all types of events including but not limited to corporate and the wedding industry. PROFESSIONAL EXPERIENCE

July 2023- Present

Supervising Licensed Life Insurance Agent (SA)

Globe Life- National Income Division

• Selling life insurance policies that payout on death, such as term life, whole life, and annuities.

• Obtaining a strong referral count when meeting with clients to optimize continued business.

● Maintaining electronic and paper records of client information, policies, transactions, and communications.

● Manage, train, and supervise a team to be successful in life insurance sales. December 2017-March 2023

SALES AND EVENT MANAGER

ARIANA’S GRAND

● Directly managed every event contract and served as the main point of contact to all clients.

● Informed and advised appropriate menu options while consistently introducing potential upgrades during the client's inquiry process.

● Achieved sales goals and booking targets while securing new customer relationships for future events.

● Engaged with potential client inquiries via phone calls, emails, social lead outlets. (Wedding wire, The Knot, Eventective etc.) prior to 1st meeting in person.

● Hired, trained and scheduled staff to maintain adequate and qualified coverage for successful operations at all events.

● Created thorough BEO's (Banquet Event Order) for scheduled staff to gain knowledge of what is expected for the event to run smoothly.

● Completed finals, obtained important information and details for each event or wedding, organizing choice of menu, linen color, floorplans, or any client specifications.

● Collected and calculated all payments and deposits for existing and new bookings.

● Scheduled and executed all appointments, i.e., Initial tour, booking appointment, 50% payment appointment, Finals Appointment etc.

● Prepared sales presentations and pitches for clients showing success and credibility of the venue.

● Secured necessary ordering from outside vendors for each event (Linens, Bread Vendor, Valet, Bakeries, Soda vendor etc)

● Cultivated and managed social media presents through various outlets (Tik Tok, Facebook, Instagram)

● Responsible for Bookkeeping, Paying vendors, Payroll for all employee hours via Time Moto clock in system and ran checks through ADP.

● Presented and wrote up all client choices of menu and event details per each event. Reviewed party details weekly with the owner and chefs ensuring everything goes as planned.

● Provided excellent Customer service to all current and past clients from consultation until after the event by following up and ensuring the client had a pleasant and memorable experience while requesting reviews and receiving all customer feedback. EDYTA WOJTASZEK

5000 Vermella Way Apt 5318 Woodbridge NJ 07095 · 732-***-**** ad1v3a@r.postjobfree.com DECEMBER 2013 – DECEMBER 2017

MATIRE D

ARIANA’S GRAND

• Following up throughout the event to confirm the client is having a positive experience.

● Served as Team Lead during each event by assigning duties, workstations and responsibilities to staff.

● Coached and supported servers and busboys with keeping tables clean and guests happy, making sure performance is to company standard.

● Ensured all set ups for cocktail hour stations and venetian were set up properly and to venue expectations.

● Collected guests orders and special food requests from servers on master sheet then submitted to the kitchen chef.

● Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

● Stayed in open and effective communication with the kitchen team as well as all vendors to assess timing of all courses, as well as food quality with a presentable delivery.

● Executed all types of events- corporate, expos and weddings from guest counts of 60-600.

● Dealt and answered questions with any day of event vendors. SKILLS

● Bilingual- Polish and English

● Billing and Payment Processing

● Vendor Relationships

● Staff Scheduling

● Social Media Marketing

● Efficient in Microsoft Office

● POS Knowledge

● Client Relationships

● Payroll Processing

● Leadership

● Hospitality Management

● Event Planning/ Coordinating

● Organization Skill

EDUCATION

JOHN F KENNEDY HIGH SCHOOL

HIGH SCHOOL DIPLOMA

CERTIFICATIONS

• FOOD PROTECTION MANAGER CERTIFICATION

• LICENSE LIFE INSURANCE AGENT IN NJ & NY

REFERENCES

Frant DiMattina

ARIANA’S GRAND-OWNER

732-***-****



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