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Account Manager Operations

Location:
Las Vegas, NV
Posted:
December 11, 2023

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Resume:

Brock N. Spurrell 772-***-**** ad1v26@r.postjobfree.com

SALES / PURCHASING / OPERATIONS MANAGER / MARKETING Inventory Management Sales Leadership Service Excellence Account Management Results-driven Sales and Account Manager with a proven track record of exceeding revenue targets, cultivating client relationships, and driving business growth. Adept at leveraging market insights, implementing strategic initiatives, and fostering cross-functional collaboration to achieve organizational objectives. Excel in aligning customer needs with tailored solutions, ensuring high levels of satisfaction and repeat business. Known for effective leadership, keen analytical skills, and a commitment to continuous improvement. Seeking to bring dynamic sales expertise to a forward-thinking organization. A R E A S O F E X P E R T I S E

Cold Calling/B2b Sales/Direct

Sales

Vendor/Account/Staff

Management.

Negotiations/Sales Strategies

Supply Chain Management

Marketing

Critical Thinking/Research

Communication Skills

Lean Manufacturing Practices

Sales Training/TIA Instructor

Facilities Maintenance & Repair

Budget Management

Equipment/Parts/Supply’s

Sales & Purchasing

Forecasting

Process Improvement

Operational Efficiency

P R O F E SSI O N A L E X P E R I E N C E

Imagen Brands. Las Vegas, NV February 2023-November 2023 Regional Sales Account Manager

• Mastered and developed the art of promotional product sales account management contributing to the growth and success of the team.

• Successfully developed and expanded a 6-state territory, achieving a top 3 position in sales growth within a short timeframe.

• Exceeded expectations by surpassing 90% of sales goals in the first six months of managing a new territory, demonstrating a rapid and impactful contribution to the company's overall success.

• RSM of promotional products and services for Exclusive brands such as Viking, Coleman, Shed-Rain, Epex, Chelsea Bear and Toddy Gear used to create lasting impressions for exceptional brand exposure.

• Collaborated with vendors, E-commerce teams, and end-users to foster innovation and develop customized products, contributing to the dynamic landscape of the promotional marketing industry.

• Engaged in regional and national trade shows and events, playing a pivotal role in expanding the company's exposure and product visibility, ultimately scaling profits, and driving sales growth.

• Created and implemented individualized programs for key accounts, negotiating special pricing, rebates, and incentives to enhance client satisfaction and foster long-term partnerships. EngineQuest. Las Vegas, NV February 2020-February 2023 National Sales Account and Marketing Manager.

Championed the growth and development of sales accounts and fostered robust vendor relationships, resulting in total sales increase of over $4 million in new parts.

Collaborated strategically with key accounts to proactively forecast needs, expectations, and pricing for the current and upcoming year, driving their business growth and enhancing overall profitability sales of over 4 million in new parts.

Served as the company's representative at trade shows and summits, playing a pivotal role in expanding industry exposure and cultivating relationships with current and potential vendors and accounts.

Monitored and controlled pricing and expenses within the new parts division, contributing significantly to the company's overall profitability.

Created weekly marketing ads, E-blasts, social media updates along with trade show marketing materials.

• Targeted and developed new accounts and products leveraging innovative approaches to drive business expansion and enhance the product portfolio.

Designed new customer retention and loyalty programs for new channel expansion and growth.

Worked collaboratively with marketing and other stakeholders to implement successful sales initiatives.

Scheduled and coordinated logistics of trade show and events we attended.

Served as the main point of contact for nearly 500 companies.

Successfully worked in a remote home office or on the road while visiting accounts daily. BROCK SPURRELL Resume, Page 2

Professional Experience Continued

Mohawk Rubber Sales of N.E. Las Vegas, NV 2015-2020 Regional Sales Manager & TIA Commercial Instructor

Accountable for driving sales and overseeing the management of automotive equipment and supplies within the key accounts of the southwestern U.S. territory.

Negotiated with vendors to secure optimal pricing and maintain optimal stocking levels, ensuring alignment with the company's purchasing requirements for the current and upcoming year.

Engaged in collaborative efforts with key accounts to anticipate their needs, expectations, and pricing for the current and upcoming year, fostering mutual growth and enhancing profitability for their businesses.

Served as the company's representative at trade shows and summits, actively expanding industry exposure and cultivating relationships with both existing and prospective vendors and accounts to foster growth and strategic partnerships.

Provided training and certification as a TIA commercial instructor to accounts and individuals for industry standards of proper safety procedures and techniques.

Lead the Sales training and management of new sales reps for the company in the Southwest territory.

Monitored travel and expenses of reps along with myself to help cut costs and increase profitability to company.

Increased sales by 14% to 20% over the last few years of managing the southwest territory while also improving monthly expenses on travel by negotiating with different companies to get exclusive pricing for the company.

Streamlined shipping of goods to end users by maintaining and adjusting stock levels at proper distribution centers.

Thrived working fully remote or on the road meeting accounts daily in this role. TBC CORP. PALM BEACH, FL 2013 –2015

Facilities Maintenance & Franchise Equipment Sales Manager

Directed all maintenance and repairs of all corporate buildings, grounds, and equipment, directing staff efforts, and overseeing the upkeep of all equipment and supplies.

Worked with vendors to continually expedite the repair or replacement of equipment and facility issues, negotiating the reduction of costs quotes to obtain the best price possible and ensure repair efficiency.

Partnered with vendors to help get the service and sales prices for equipment, advising franchise owners on equipment needs and what has the best service and fit for the market based on price point.

Drove price cuts in terms of repairs and replacement by working with vendors to structure fair pricing.

Established a broader service network for corporate-owned retail stores and franchisees to ensure faster and more reliable turn- around times and allowed stores to better keep up with demand/increase sales and productivity.

Expanded franchise equipment sales by 15% to 20% each year by improving equipment knowledge of store owners and utilization of sales tactics to help close more deals in a consistent manner.

Negotiated fair rates from vendors on repair quotes, using more than one vendor to drive a competitive price.

Implemented long-term vendor agreements to more effectively manage budgets and a tracking method for referencing equipment purchase and repairs on both a corporate and franchise level.

Created operational efficiency in the ordering process by revising order templates and following up with estimated times of arrival from vendors, which allowed installers/trainers a seamless transition and reduced time. OCULUS SURGICAL INC., PORT SAINT LUCIE, FL 2008 – 2013 Operations Manager

Performed comprehensive management of the Service and Logistics Department, managing incoming and outgoing inventory in compliance with the FDA and ISO.

Managed inventory levels, making sure disposable items weren’t expired and tracking and scheduling building maintenance including calibration and documentation of surgical equipment.

Supervised incoming repairs and loaner-demo equipment to be processed for estimates.

Followed up with customers to ensure payment for repairs & upselling new equipment when appropriate.

Ensured all repairs were completed and sent with the proper paperwork for tracking with the FDA/ISO including customs declarations for international customers when necessary.

Worked in collaboration with the CEO and VP to effectively organize product and schedule logistics for trade shows.

Tracked parts, products, and pricing to record trending and improve the profitability for both the logistics and services departments.

Provided comprehensive technical support for incoming calls, conducting training seminars at trade shows and in the field for doctors and distributors in both North and South America.

Delivered training and development of product lines at the home office in Germany while providing field support to foreign country distributors.

E D U C A T I O N C E R T I F I C A T I O N S

Bachelors of Business Administration- University of Phoenix, Phoenix, Arizona. Associate of Arts, Applied Business Management – Wyoming Technical Institute, Laramie, WY Diploma Street Rod and Custom Fabrication with Automotive Technology –1,500 hours in Lab/Theory Class and Shop Leader M I L I T A R Y E X P E R I E N C E

E-6 Squad & Platoon Leader/Airborne Ranger Infantryman – United States Army (Honorable Discharge)



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