Supply Chain Customer Service
Resume:
Kayode Adigun
ad1v1v@r.postjobfree.com
I am a world class Logistician with 9 years' experience in Warehouse and Forklift operations, Fleet Management/Maintenance, Transportation Management, Physical Distribution and over 5 years' experience in
Delivery, Warehousing, Inventory Management in a Multi-National, FMCG and large Transportation companies. I am a great team Leader with excellent people management and Organizational leadership skills. I am broad and efficient in Supply Chain Management and process Optimization, Process Creation Standardization, Process Sustainability Controls, Customer Service, etc. I have consistent records of managing top priorities and objectives successfully. I am efficient in Optimizing Productivity and loss elimination to achieve cost reduction and savings. Personal Details
Highest Level of Education: Bachelor's
Total years of experience: 10
Work Experience
Forklift Operator/Warehouse Worker
Well.ca - Guelph, Ontario
September 2023 to Present
• Operated power lift trucks, floor sweepers, pallet jerks, Raymond reach truck forklifts, order picker and counter balance safely with 0% incident rate.
Warehouse Operator/Fleet/Inventory and Distribution AB IN BEV (Anheuser-Busch InBev) - Shagamu
May 2018 to August 2023
Operated power lift trucks, floor sweepers, pallet jerks, Raymond reach truck forklifts, order picker and counter balance safely with 0% incident rate.
• Used propane forklifts to load trailers. • Assembled product containers and crates. • Loaded flatbed by forklift and hand truck.
• Optimize Logistics and Supply Chain workflow with coordinated Country Fleet operations across the sites.
• Aligned 3PL outsourced fleet operation to SLA terms with constant engagement and process monitoring.
• Constantly deliver and Optimize Delivery Process with good implementation of Fleet Pillar and Logistics Pillar to a world class standard.
• Offer Fleet Improvement with proper Performance analysis and trends.
• Achieve uptime target by aligning maintenance schedules and executions to OEM standard, put a process to keep accurate maintenance history for preventive maintenance projection.
• Ensure Fleet Safety and Quality Standard to ensure safe and quality of man, machine and product delivery to satisfy customers.
• Hold Weekly Fleet Meetings with Logistics Management team and Fleet Contractors to track Fleet KPIs and raise action plans for improvement and gap closures.
• Fuel Management Policy, SOP adherence and efficiency with world class best practices.
• Fleet Replacement plan compliance as per the following criteria - Fleet age, running hours/mileage, maintenance cost, Fleet mix, Accident repairs condition.
• Meet up Fleet sizing and replacement standards.
• Promote and run best practices for green logistics, CO2 Emission tracking and control, Safe Fleet process waste control and disposal.
• Ensure compliance and fleet optimization with approved Telemetric - GPS Tracker, speed governor, fuel probes.
• Ensure good vendor management, SLA compliance as required by the company policy.
• Guide Fleet maintenance spare parts and service Supplier’s compliance with the Procurement to Payment Policy.
• Monitoring driver/operator's equipment behaviour to ensure proper equipment handling.
• Offer best practices on Fleet inspection, evaluation and performance monitoring Manage daily operations across functions to ensure a dependable and efficient supply chain.
• Collaborate with functional stakeholders to mitigate long term supplier constraints.
• Approach daily problem solving and continuous improvement opportunities strategically and tactically to achieve performance targets.
• Address supply chain failures promptly to ensure operations stability; escalate as appropriate.
• Prepare and manage an annual operating plan including expense resources, and capital.
• Manage end-to-end purchasing strategies & processes that capitalize on savings and risk mitigation opportunities for the business.
• Builds strong supplier relationships and encourages a high level of supplier collaboration and delivery.
• Carrier Management - Evaluates carrier performance through consistent monitoring of on time pick up, transit time and on time delivery measures to ensure fulfilment by published schedule and rated cost.
• Warehouse Operations - Utilizes warehousing tools, systems, and methodologies to meet defined metrics for inbound and outbound operations of a warehouse.
• Apply knowledge of relevant trade regulations to DPS processes and systems to minimize trade risks and costs.
• Manage complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
• Optimize work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Transport Mode Selection - Evaluates and selects appropriate transportation mode and equipment type through shipment volume analysis against business requirements to provide optimal shipping method
(balance cost, quality and time).
• Standardizing disaggregation and forecasting processes and procedures by establishing collaborative business partner relationships.
• Manage and coordinate movement and travel of employees within Nigeria. • T1 Shipments: • Dispatching and receipting of loads; Sequence appropriately through statuses to Dispatch all loads in ERP; Upload handheld devices with shipment information or print required documentation; Cross reference driver check with ERP to ensure correct quantities of finished product on shipment
• Provide driver with delivery / shipment documentation; Amend load and documentation correctly in the event of product non-availability
• Verify that all invoices and delivery documentation are signed and fully completed upon receipt of vehicle; Register entry to be made for all missing and unsigned invoices; Load Summary and invoices to be collated; Understand shipment differences and record reasons for discrepancies • T2 Shipments:
• Dispatching and receipting of loads (T1); T1 load plan printed and reviewed per shift • Adhere to Brewery empty container plan • Assignment of picking and loading tasks for T1 • Management of primary distribution receipting and dispatch
• Carry out daily inventory office procedure as per inventory management guidelines
• Communicate, investigate, and resolve all stock variances
• Collate all stock office documentation and invoices as per procedure
• Site housekeeping standards (5S)
• Achievements
• Successfully trained over Logistics staffs on VPO/DPO, warehouse/fleet processes and implementation at the new green field $250 Million Sagamu plant.
• Achieved Business Transformation from own operations to outsourcing model Reducing cost by 80% via changing Logistics Model
• To Improve Operations Performance either order filled rate by 95%, write off below 1% and Inventory accuracy deviations by 99%.
• Implementation of DPO management routines; Operational work diagnosis (OWD) done to check compliance to all SOP's and standards. • Good relationship management with internal customers resulting in fewer complaints and more solutions oriented discussions.
• Streamlined the records maintenance system, resulting in increased efficiency during information pulling.
• Developed Bottle Sorting OPL and SOP that helped reduced GLY Impact to 0,8% in May,2019 & 0.7% in Feb 2020.
• GLY Impact Champion for C-19 achieving, 1.9% Figure for the whole year, 5% Less than target.
• Drastically reduced failure demand by increasing value demand and the efficiency of the service delivery process hereby increasing internal customer satisfaction.
• Negotiate prices, delivery and payment terms and conditions with vendors
• Prepare Purchase order for Vendors and Payment processing • Responsible for driving key improvement initiatives aimed at achieving cost savings.
• Ensure total reduction of Logistics and Transportation related costs
• Identify, develop & implement plans to optimize logistic processes (both internally & externally) with materials vendors and sales teams to reduce costs and improve internal customer service
• ensure effective and efficient delivery of shipments across the federation • ensure real time shipment pickup, dispatch and tracking of shipments • ensured updated shipment delivery status on a daily basis
• Engaged relevant internal colleagues and implements documentation standards, procedures and tools for shipments and transportation
• Provide periodic reports on all Logistics related transactions
• Coordinate and monitors operational and service performance against targets and reports to management at agreed intervals
• Drives the implementation of positive business relationships with CWG customers and vendors.
• Execution of standards for the dispatching, routing, and tracking of servers and spares in line with relevant Group standards and local, government and international regulations. Education
ABI University
2018
Bachelor's of Science in Geography
University of Ibadan - Ibadan
August 2005 to October 2010
BSC in Geography
University of Ibadan
2010
Skills
• Forklift Operations,Fleet & Warehouse Management 2PL, 3PL& 4PLVendor Management Supply Chain Management Logistics Materials Planning Strategic Negotiation and Sourcing Cost Management Process Improvement Customer Service Cost Avoidance and savings Fuel Management Team Play and Team Bonding Strategic Thinking Time Management Creative Team Leadership Negotiation Team and People Management Customer Centric, Emotional Intelligence Solutions Driven Problem Solving Understanding of P2P Innovate, Plan, Execute Ideas and systems Conscientious, Microsoft Excel -Proficient Microsoft PowerPoint (8 years)
• Proficient Microsoft Office- Proficient ERP Skills SAP-Proficient Sage Pastel Evolution-Proficient Flow centric / Ibis-Proficient Syspro-Proficient Trainings and Self Development Project management Professional Training Customer service Management Procurement and Logistics Foundations Supply Chain Management Foundations Operations Management Foundations Process Improvement Foundations Logistics and Supply chain Management Supply chain Fundamentals ITIL Foundation V3 Certification Training DPO Leaders Training
• Trucking
• Logistics
• Supply Chain
• Automobile
• 5S
• Business Analysis
• Microsoft SharePoint
• Computer Networking
Certifications and Licenses
First Aid Certification
SAP certification
Present
Emergency Response Certification
Forklift Certification
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