Donessa Speede

**** *** *** ****** #*

Norfolk, VA. 23518

Cell# 917-***-****

DonessaSpeede@icloud .com

EDUCATION

High School Diploma - Academic Studies - LaGuardia Middle College High School 1978 – 1980

Laguardia Community College – Business Administration 1981 - 1983 PROFESSIONAL EXPERIENCE

L-3 Unidyne, Inc. 3835 E. Princess Anne Road Norfolk, VA 23502

(August 2016 – March 2023)

Administrative Assistant to Marine Services (SHIP ALT) Installation Managers and Dept. 32. Processed Travel Authorization and Expense Reports in Deltek. Scheduled domestic and international travel. Submitted employee credit cards applications, audited accounts to trouble-shoot expense discrepancies . Provided Management Analyst travel estimates for Bid’s to be submitted to the Department of Defense.

Prepared LCAF’s, & PAF’s for approval by HR, AR and Payroll Receptionist coverage for the front desk.

Facility Security Assistant

(March 2012 -August 2016)

Granted DOD SECRET Security Clearance.

Induction of New Employees, conducted Initial Security Briefing Orientation for New Hires. Processed Company ID badges, Fingerprinted employees. Processed Badge Request for access to Department of Defense installations. Trained in Derivative Classification.

In depth knowledge of JPAS, OPM, ACAVS, E-QIP, and NSSA databases. Maintain employee electronic and hard copy files.

Maintained the International Travel Database, providing travel-related support. Acosta Military Division, 8031 Hampton Blvd, Norfolk, VA 23505 Administrative Assistant

(June 2011 – March 2012)

Entered product information for Mars Chocolate NA, Dial Corporation and Marcal Paper Company into the Acosta

Database for the express use by the Defense Commissary Agency (DeCA) and worldwide distributors.

Maintained the Kellogg's account product logs for Account Managers, to create presentations and use for coupon distribution.

Back-up Receptionist desk coverage.

Amerigroup Corporation, 4425 Corporation Lane Virginia Beach, VA 23464 Regulatory Reporting Coordinator

(August 2007 - November 2010)

Administrator of Regulatory Master Reports Access Database. Compiled, prepared and maintained daily, monthly, quarterly statistical reports and automated presentations; created and maintained Regulatory Reporting database. Designed and distributed monthly report reminders for Regulatory Market Managers to be distributed to Business Owners.

Processed and distributed Regulatory Reporting Scorecards for Business Owners to Department Heads.

Processed Distribution List modifications and Password resets for Compliance 360. Posted Regulatory Alert Distribution List to SharePoint site. Updated Georgia Regulatory Reporting Grids on Amerigroup’s Web Portal. Assured timely and accurate submission of Regulatory Reports for the state of Georgia. Senior Administrative Assistant

(September 2006 – August 2007)

Provided administrative support to National Call Centers SVP, AVP, and VP, Directors, Managers and Supervisors.

Coordinated Executive Calendars using Microsoft Outlook by determining priorities of meeting. Assisted in preparation of meetings, drafting agendas, meeting minutes, ordering refreshments and supplies.

Prepared requests for capital expenditures, processed requisitions for supply orders using PeopleSoft software.

Prepared documents, reports and correspondence for signature or review. Prepared new hire packets, security modification forms, as well as other pre- employment paperwork.

Prepares expense reports, process itineraries for travel request. Member /Provider Services - Outbound Customer Service Representative

(February 2006 –September 2006)

Conducted outbound calls to welcome and educate members on managed care products and services.

Effectively resolved membership issues with Providers/Members while adhering to Amerigroup’s policies and procedures.

Knowledgeable of State guidelines and HIPPA regulations. Certifications: Amisys, Facets, Casetrackker.

Unique Display Manufacturing Corporation 30-30 60th Street Woodside, NY 11377.

(1993-July 2005)

Office Manager / Executive Administrative Assistant Supported President and senior staff in all office duties. Processed account payables and receivables, created templates for invoicing. Provided followed up to collect on past due invoices. Screened all incoming calls, maintained CEO’s Microsoft Outlook account, and processed mail. Prioritized, expedited and tracked shipping requisitions for clients and vendors.

Ordered office supplies, secured volume discounts and competitive pricing. Responsible for proficient generation of business correspondence and presentations. Involved in planning and the design of promotional displays. Researched components used in the production of promotional displays. Rich’s Customer Service Center, 4401 Sarr Parkway, Stone Mountain, GA.30303

(1989 – 1991)

Quality Control Specialist

Inspected merchandise for product quality and verification of shipment quantities. Resolved shipment discrepancies in regards to shipping documentation. Responsible for the processing of returns and damage claims.

VOLUNTEER WORK

• Canvassing for various campaigns in Virginia 2022 - 2023

• Electoral Board & Voter Registrar, Election Official - VA. Beach, VA

• Election Day - Nov. 2005

• QCIA – Queensbridge Community in Action – Co-Facilitator – L.I.C., NY. Established Sept. 2000

• Jacob A. Riis Community Center – Peer Program - Youth Enrichment Workshop – L.I.C, NY. 1994 - 2004

• Coler Memorial Hospital – Administrative Clerk to Telecommunication Director – L.I.C, NY. Summer 1993

• Elmhurst General Hospital – Clerical Assistant – Elmhurst, NY. 1978-1979 COMPUTER SKILLS

Diverse Computer Software & Hardware knowledge of IBM and Macintosh Compatible Systems. Proficient with Microsoft Windows software: Word, Outlook, Access, Excel, PowerPoint, Project, Visio, SharePoint., PeopleSoft., Word Perfect,QuickBooks, Quicken and Foxpro. As well as Microsoft software: Pages, Numbers.

Typing 60+ wpm

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