FAHAD AHMED KHAN

Address: House # A**, Sector **A/5, Buffer Zone, North Nazimabad, Karachi

Email: ad1v01@r.postjobfree.com • Cell: +92-333-*******

Deputy Manager Admin & security factories

Versatile Administrative Manager who applies exceptional organizational skills while overseeing both smaller and larger administrative teams. Adept at coordinating meetings and conference calls, planning itineraries, and designing detailed spreadsheets. Focused on ensuring efficient office operations through effective management method

Result-oriented professional with hands-on experience in administration planning, day to day office operations,. Proven track record of service in various industries and plant types, developing situation analysis reports, identifying potential issues, providing action plans for minimizing. Utilized administrative acumen for the successful completion of office activities and devised strategic/tactical planning, forecasting, capital/operating budgeting, and financial/cost control. Successful in managing time & organizing admin related functions. Grasp requirements and apply appropriate actions to complete tasks on time.

Areas of Expertise

Housekeeping Unit Management • Pest Control Management • Liaisons with Govt Agencies • Labor Handling • Facility Management • Admin Operations • Financials Management • Admin Team Leading • Documentation & Reporting • Strategic Planning & Analysis • Problem Solving • Communication Skills

Professional Experience

International Textile Limited;

Working as Deptuy Manager Admin and security factories. March 2022- Present

Aman Foundation;

Working as Deputy Manager Facilities & Security Dept. Oct 2017- 2021

Sadaat Associates;

(Architect, Interiors & town planners)

Working as Manager to Admin & construction sites since Sept 2015 to Oct 2017.

NIB Bank Limited;

Pakistan Chowk Branch, Karachi

Worked as a Branch Manager since March 2013 till June 2015

Responsibilities:

Maintained a Portfolio of Liability based 270 Million.

To ensure deposit mobilization targets are met consistently and set by management.

Responsible for budgeting, accounting for expense control, hiring, performance reviews, facilities management, compliance, auditing, sales production, ATM Balancing, and daily operations management.

Responsible for achieving Sales goals, Operations, and Performance goals in a High intensity Sales environment.

Working as a Floor Manager, Since September, 2012 till February, 2013

Responsibilities:

Maintained a Portfolio of Liability based 230Million.

Branch Ambiance to portray an upbeat, friendly and caring enviroment, verified by mystery shopping, Comment cards.

Monthly Front Office/ Back Office sevice meetings to resolve issues

To ensure deposit mobilization targets are met consistently and set by management.

Focus on curtailing branch expenses in order to increase revenue.

Ensure smooth functioning of branch operations and administration control.

To ensure that the branch is operating at its full capacity as per the allocated resource.

Manage the team by conducting daily briefs and D-Briefs, and monitoring the RO Planners on a daily basis.

Training and Development of the Sales team and helping them achieve their given targets. Ensure sales team graduate’s to next level, by adding to their basic banking knowledge, client interaction and compliance awareness through regular training sessions. ( To be conducted Fortnightly).

To ensure that staff is disciplined in punctuality, attire and friendly attitude towards both internal and external customers.

CMS ownership of entire branch with problem resolution be at 99% within 3 days TAT.

KSI monitoring as per branch service goals and criteria.

CVR & KYC processes to be followed diligently at account opening & account maintenance stages within TAT.

To ensure effective internal and external audits with special adherence to KYC and penalty items.

Working as a Relationship Manager, Since April, 2011 till September, 2012

Responsibilities:

Maintained a Portfolio of Liability based 820 Million.

Counsel high net-worth individuals & corporate clients with regard to investment opportunities, risk analysis & monetary returns.

Primary tasks entailed fresh deposit mobilization from new customers and cross selling of bank financial products.

Marketing the banks products for business development to high net-worth individuals & Companies.

Provide specialized advisory services to high net worth clients to help them maximize the value of their wealth.

Working as a Associate Relationship Manager, Since February, 2009 till April, 2011

Responsibilities:

Maintained a Portfolio of Liability based 535mm..

Marketing the banks products for business development to high net-worth individuals & Companies. Primary tasks entailed fresh deposit mobilization from new customers and cross selling of bank financial products

Successfully achieved monthly sales targets for the period. Monitoring of account activities for existing & new accounts to reduce bank’s exposure & potential losses

Provide specialized advisory services to high net worth clients to help them maximize the value of their wealth.

Counsel high net-worth individuals & corporate clients with regard to investment opportunities, risk analysis & monetary returns.

Standard Chartered Bank Limited

Worked as a personal financial consultant, since- August 2008 to February, 2009

Responsibilities:

Ensure portfolio growth is achieved by restricting attrition to minimum level.

Open new accounts & meet monthly targets.

Ensure proactive calling to existing customers and maintain MIS regarding feedback and action taken & formation and updating monthly utilization MIS.

Staying alert to the risk of Money Laundering and assisting the bank in its effort to combat it & provide customer services with superior satisfaction.

Worked as a Team Leader in Mortgage Business Unit; since –July, 2006 to July, 2008

Responsibilities:

To process the case for login with meeting the policies.

Performing role of a team leader.

Preparation & maintaining sundry accounts reconciliation.

Preparation of Legal & Appraisal to EAMU with strong follow-up.

Forwarding A/I's & and V/A's to verification unit.

Discussing the Policy for deviation/approvals & coordination with operations.

Having a good interaction with EAMU.

Drafting memos.

Reviewing all income related documents.

Maintain the TAT.

QUALIFICATION

Professional Training at Standard Chartered Limited

AML (Anti Money Laundering)

KYC (Know your customer)

Service Excellence:

Method for providing customer satisfaction with excellent experience

Selling Financial Services :

Analysis of the consumer behavior and their financial needs

Effective Communication:

Method for enhancing communication skills and objection handling

Exceeds Voice of Customer:

Meeting customer expectation and providing total customer satisfaction with superior experience.

GCC (Group Code of conduct)

Achievements

Received certificate of achievement for Best Customer Service for the month of November 2011.

Education,Professional Background & Skills

Education

MBA Doing (Master in business administration) from Iqra University.

BBA (Bachelor in business administration) from Hamdard University.

S.S.C (Secondary School Certificate) from Windsor Public School

SKILLS AND INTERESTS

Computer & other Skills

Diploma: Certificate course in Interior Design from Karachi school of Arts.

Diploma: AutoCAD software (architecture)

Practice architectural & interior design skills as a freelance designer on various projects.

Strong communication & management skills, good presentation abilities.

Good application of Operating System (Windows XP2004 professional, Windows NT) and Packages/Tools such as MS office.

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