Customer Service Medical Assistant
Resume:
Isoken Tracy
Ogbewi
ad1uzy@r.postjobfree.com
Hardworking individual with a passion for working within a medical setting. Resourceful, problem solver with excellent verbal and written communication skills. Ability to work directly with the public as an information source to provide great customer service to all patients. Pays attention to detail to provide the best service possible to all patients. Results driven employee with the capability to work in a fast pace environment while handling multiple responsibilities. Has knowledge of HIPPA and is able to follow patient confidentiality.
Skills
x Customer Service
x Leadership
x Vitals: Taking Temperatures/Blood Pressure
x Attention to detail
x Charting
x Blood Draw
x Specimen Collection
x Electrocardiogram (EKG)
Education
Vincennes University
Certified Clinical Medical Assisting
August 10, 2020 to December 10, 2020
National Healthcareer Association
Accredited by the National Commission for Certifying Agencies (NCCA) Recognized by the Accrediting Bureau of Health Education Schools (ABHES) Recognized by the Commission on Accreditation of Allied Health Programs (CAAHEP). Medical Experience
Medical Assisting Class: Indianapolis, IN
x Trained on basic human anatomy and utilize medical terminology and responsible communication in the healthcare facility
x Knowledgeable about HIPAA/HITECH, OSHA, CMS and other healthcare regulations and laws as they apply to patient information
x Trained on the use of Diagnosis and Procedure codes and employ Electronic Health Records and related Practice Management
x Dedicated to the importance of infection control and environmental safety in general, specialty and surgical practices
x Skills in laboratory, specimen collection techniques, cardiopulmonary testing, pharmacology and medication administration
SEPTEMBER 2020 – JANUARY 2021
Sales / Walmart, Indianapolis, Indiana
Check out customers and works with customer service. AUGUST 2020 – SEPTEMBER 2020
Packer / Target, Indianapolis, Indiana
Pull items and pack them.
APRIL 2020 – JULY 2020
Packer / Geodis Stitch Fix, Indianapolis, Indiana
Packed items on the floor.
FEBRUARY 2020 – MARCH 2020
Packer / Inmar, Indianapolis, Indiana
Packed items to go on the truck.
OCTOBER 2019 – DECEMBER 2019
Picker/Packer / Amazon Ryder, Indianapolis, Indiana Picked and packed customer orders.
SEPTEMBER 2019 – OCTOBER 2019
Picker/Packer / FedEx Verizon, Indianapolis, Indiana Picked and packed customer orders.
MARCH 2012 – DECEMBER 2017
Principal State Counsel / Department of Public Prosecution, Ministry of Justice, Nigeria
Certified Medical Assistant / IUHP Neurosurgery, Indianapolis, Indiana
Taking blood pressure, rooming patients, vital signs, customer representative, charting, reminder calls to patients, staple and suture removals, scanning patient documents into the system and fax documents for providers.
JUNE 2021 - JUNE 2022
EXPERIENCE:
AUGUST 2022 - PRESENT
Certified Medical Assistant / Optum Serve / LHI / Life Health, Indianapolis, Indiana
Taking vitals, blood draws, performing PFT (Pulmonary Function Test) on veterans, EKG,overseeing aff airs of the clinic, faxing documents to LHI, customer service. MARCH 2021 - APRIL 2021
Certified Medical Assistant / Eskenazi Mental Health, Indianapolis, Indiana
Rooming patients, vital signs, making calls to schedule patients referred to mental health clinic, appointment reminder calls to patients, blood draws, faxing documents.
Contact this candidate