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Server 23 yrs here in Daytona alone

Location:
Daytona Beach, FL, 32114
Posted:
December 10, 2023

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Resume:

Colleen Norman

Daytona Beach, FL *****

ad1uyi@r.postjobfree.com

+1-386-***-****

Willing to relocate: Anywhere

Work Experience

Server

Flapjack Johnny's - Ormond Beach, FL

February 2019 to April 2021

Handled a high volume of guests daily which included the following. Greeting, Seating, Order taking, Putting orders in computer, Food running, Following up on guests orders, Cleaning and maintaining a clean environment, Phones, Server Banking including Cash handling and credit cards, Taking and filling any take out/to-go orders including walk in, phones orders, and delivery food services, Cleaning and clearing tables, Sanitizing everything for next guests, Following policies and procedures at all time. House Cleaner

Chantels - Ormond Beach, FL

May 2019 to March 2020

She has a more upscale cleaning business and I was sent to and responsible for the Dunkin Donuts mansion,(I called it) which was gated so I was given the code by the awesome owner Denise (she and hubby own all the Dunkin Donuts in DeLand) on Fridays and the 2 Drs houses on Wednesdays and Thursdays. I worked full time at Flapjack Johnny's at the time so I was kinda on call if she was really in a bind the other days. We did everything from top to bottom picking a different project each week whether it was deep cleaning or keeping the chandeliers sparkling. It's very easy to do when you work for such nice people but difficult to ween back all those hours because they are such nice people...then came COVID and it took care of itself.

Server

LITTLE ITALY - Ormond Beach, FL

December 2017 to November 2018

I started as part time FOH and in a very short time was there open to close 6 days a week (closed on Mondays) along side the owner who seemed to becoming more and more dependent on me to keep him informed of any and all things required to keep the business going including BOH. I would begin by opening the restaurant and doing all the prep for FOH and BOH so we would all have everything we needed for our very busy dinner pop. I would cook orders, do dishes, and would even go on deliveries until the 2-3 others came in at 4. I would shop on a regular basis picking up any supplies or holiday decorations on my time on my way to work w/o pay and track down delivery drivers whenever they would be taking too long on a delivery. It finally got to be just too much and affecting my home life. It was only supposed to be only a part time gig and reminded me why I never wanted to be a restaurant owner.

(Even tho deep down I did enjoy most of it)

Cook/Prep/Buffet/Banquet

Holiday Inn Express and Suites - Ormond Beach, FL

January 2017 to December 2017

Went in for server position and became primary solo breakfast cook. I was responsible for cooking menu items as well as keeping breakfast buffet hot and fresh. It was also my responsibility to make sure line was stocked and everything cut and prepped for next shift. After breakfast I would clean entire kitchen including doing all dishes I myself or customers used during that shift. Then I would begin prepping and cooking for any scheduled banquets we had for that day. Setting up and breaking down of banquet, reclean entire kitchen including mopping and taking out trash. Making sure to take out anything that needed thawing for dinner shift and next day. Checking in deliveries at 5:30 in the morning and putting everything away in it's proper place. Washing and drying all towels and rags used by FOH and BOH and more important than anything-trying to keep waitresses from killing each other. Server

HOG HEAVEN BBQ - Daytona Beach, FL

May 2007 to April 2015

Turn and Burn mentality. Being able to work at neck breaking speed to seat, take orders, deliver food, cash out, and clean tables in an incredibly short amount of time to keep the line moving that was usually half way around the building at any given time (esp due to Convention Center, Peabody Auditorium, Hilton and Boardwalk all next door) which made it one of the best locations beachside Education

Certificate in Accounting

American Business College - San Diego, CA

September 1989 to May 1990

Skills

• Accounting

• Journal Entries

• General Ledger Reconciliation

• General Ledger Accounting

• POS

• Bank Reconciliation

• Office Management

• Time management

• OpenTable

• Sales

• Culinary experience

• Micros POS

• Aloha POS

• Upselling

• Food safety

Certifications and Licenses

Food Handler Certification



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