Customer Service Bakery Manager
Resume:
DFW Area, TX
Arlington, TX
Linda Mackey
Professional Summary
I believe I would be an asset for your company.
My strengths are in organization, customer service, time management, and great leadership skills.
Skills
Active Listening Clerical
Leadership skills Writing
Customer and Personal Service Time Management
Coordination Administration and Management
Critical Thinking Judgment and Decision Making
Verty organized Management of Material Resources
Experience
Owner of small cleaning business
Self
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors. Make copies of correspondence or other printed material. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Conduct searches to find needed information, using such sources as the Internet. Order and dispense supplies.
Responsible for cleaning new homes, customers' houses, and business offices. Bakery Manager
Albertsons Little Road, Cooper Street, and Hwy 287 Clarissa was my store director, her number is 832-***-****. Doris was my bakery manager, when I started as a bakery clerk. Her phone number is 817-***-****.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to 7522 Park Avenue, Forest Hill, TX 76140
ad1uxq@r.postjobfree.com
Jan 2003 Jun 2008
Alvarado, TX
appropriate individuals.
Create, maintain, and enter information into databases. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures. Maintain scheduling and event calendars.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Provide services to customers, such as order placement or account information. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Manage projects or contribute to committee or team work. Order and dispense supplies.
Make schedules for Bakery staff.
Supervised and mentored employees in following proper procedures to produce and sell quality products.
Controlled ordering of ingredients and packaging from suppliers and vendors to ensure supply and storage consistency.
Exercised great attention to detail on kitchen operations, workplace safety, and food safety standards.
Took complete accountability of bakery display management activities to ensure all products were aesthetically placed in display boxes. Earned in-depth knowledge of all ingredients, mixing, bakery equipment, maintenance, icings, and color coordination.
Played pivotal role in overseeing complete cleanliness and pest control to prevent food-borne illnesses.
Increased overall performance of the bakery utilizing demonstrated abilities in handling and maintaining an accurate inventory, pricing integrity, merchandising, and staffing. Labeled products correctly with prices and use or sell-by dates. Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items.
Modeled excellent customer service to encourage staff to proactively assist customers and meet needs, building customer loyalty and retention. Inspected received food items to verify quality, quantity, and freshness of goods received. Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations. Coordinated scheduling of deliveries with suppliers and vendors to obtain products on-time and keep stock fresh.
Certified Teachers Assistant
Lillian Elementary
Arlington, TX
Corsicana, TX
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Responsible for grading papers.
Modify classroom work for students, with special needs. Set up scedules for lunches and parties in the classroom. Ensure each student has supplies that he/she needs to be successful in the classroom. Education
Medical Billing
Kaplan College
Finished first part of studying for medical billing, with all A's. Entering patients names, addresses, phone numbers on computer. Entering medical codes for insurance purposes.
Entering insurance names and payee information.
Was not able to go back and finish, due to personal reasons.
Accounting: Accounting
Navarro College
Additional Information
Started Custom Building Products on September 16, 2016 to present. While I have been at Custom Building i have been a packager, a machine operator, I have organized the label room, trained new employees, cleaned and organized my line, trained others to count, label, and how to fill out paper work for inventory, correctly. I have also became part of the recount team for inventory, lead and participate in special projects, and work other lines as needed, while maintaining my own line.
I have experience in word, excel, and power point, I am currently taking classes online to get my certificates in payroll management, word, and Excel 2019. My strengths are : I have strong work ethics, great organization skills, I am a self starter, learn quickly, and I am a team player, My weaknesses are: I am super hard on myself and I have high work standards for others.
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