Elaine (Laine) Dakin Salomonson

Phone: 623-***-**** Email: ad1uw1@r.postjobfree.com 6211 W. Irma Lane. Glendale AZ 85308 *Linkedin.com/in/LaineD IG @FromABroad Website: Thoughtsfromabroad.net

Education

Bachelor’s Degree 1982 Heriot Watt University, Edinburgh

Major: Biology, Minor: Agricultural Science Food and Crops Past & Future

Bachelor’s Degree 1982 Heriot Watt University, Edinburgh. Major: Sociology, Minor: Psychology Related coursework: Personal and Business Interaction, Bridges not Walls

Master’s Degree 1984 W.D. SCOTT Major: Business Analysis, Minor: Procedures & Productivity Analysis for efficiency and performance management

Related coursework: Project Management, Time and Motion, Process Controls, Quality Assurance

(SOS, CWIP) AGILE, Six Sigma. 1040 Tax Arizona.

Skills & Abilities

Process Improvement, Efficiency, QA, Project Management, Documentary and Procedural Compliance/Controls

Development of training and procedural documentation: Securities, Dividends, Letters of Credit, Foreign Exchange Business analysis setting deliverables and checklists using various tools (CWIP, SOS, Agile, Scrum)

Project management: Inc. Scope, feasibility, scheduling, Sampling, documentation for regulatory requirement, proactive audit (Agile, Lean, CAP, Six Sigma, working on PMP and Microsoft Project)

Valuation of assets, limitation of Financial Exposure on secured assets (Insurance LOCs and Catastrophe Funding lines).

Aggregation of feedback statistics, suggesting changes necessary for optimal effect.

Social Media Strategy, Content Development, Community Management.

Development of social strategy, liaison with Marketing Department, Innovation Team and other parties

Scheduling for optimal engagement and amplification. Community Manager facilitating conversation and active listening to monitor and grow the audience as a Trust Agent. This included monitoring social media for positive and negative comments Research: to assess best material per format (written, visual, video, aggregation v curation) and for articles, content creation

· Advanced verbal and written communication skills (phone, in person, copywriting, and website and social media content creation, community manager) · Relationship building and management.

. Computer skills: Word, MS, SharePoint, PowerPoint, Excel, Google Sheets etc.,

. Research, DOT Compliance using J J Keller.

. Procedural analysis for documentary, functional, and legal compliance and confidentiality.

Taylor Farms SW Transportation Department – (Oct 2022 – Aug 2023

Documentary Compliance (matching and Certification), DOT and IFTA requirements, Weekly Payroll and Trip paperwork on Transportation and Fleet. Reporting of mileage, reefer and hours of use for Penske rental vehicles.

Contract Work 2020–2023 (during Covid) Arizona Game and Fish Dept. Contract via KHI (June – Nov 2022) Technical Support/Telephone and In Person Help Desk covering Internal clients / staff (password resets, ordering equipment, set up, interface issues. and documentation for Asset intake, problems, repair, replacement and disposal. Compliance and support for external clients.

Compliance Manager -Trusted Carrier, Startup transportation company (March – April 2022) Writing procedures, maintaining mileage and financial records for IFTA reporting and Certification.

Content Writer – Rave, Décor and Lemon Flooring (Jan – March 2022).

Developing Ecommerce content on flooring products incorporating SEO,

Validation Officer /- AZUI Contract: Robert Half (July - Dec 2021)

Investigated case history, completed validation and prepped documentation for Administrative Court hearings for individuals denied benefits for UI.

Content Writer and Documentary Compliance Cert for Prop 65, Vector 3D Solutions. (May- July 2021)

3D Printing Startup. Configured information and wrote website and business procedures for MS teams and Case Started Social media

Customer Service /PPP Applications Contract: Lendio SBA (Protiviti/Robert Half /Accountemps Jan-May 2021.

Case Manager, managing applications for Small Business Loans underwritten by SBA.

First POC for small businesses applying for loans,

Documentation & Compliance Specialist Contract: Apple One (Feb–March 2021) AAA Home Safe

Overview of necessary systems, Interviewing SMEs to consolidate processes for combined Home Alarm companies.

Selection /development of screen capture for procedures docs /SOPs

Background Research/ Account Officer Contract at Universal Background (Sept 2020 -Jan 2021)

Audit of criminal background checks, researched clearance and medical licensing expedited reapplication.

Exec Assistant Documentary Compliance ACTRA (Arizona Cyber Terrorism Response Alliance) April–Sept 2020

Working with the FBI and member organizations. Case manager including management of Membership Records NDA’s, access to records,

Employment PRIOR TO COVID 19

Pure Essence Labs & Bairn Biologics: Social Media Manager, Strategist, Content Writer, Community Manager Aug 2009 – Jan 2021

Development and growth of social media strategy and content marketing tailored for audience and networks. Providing interface with store chains, small business (Mom & Pop), resellers, health providers, influencers and market leaders (Amy Myers MD, Kriss Karr, Holistic health and functional medicine providers. Management and maintenance of online communities. Developed materials for Education to grow the market and interface.

Created content to meet keyword criteria. Amplified company brands and POV, Provided citations to meet high-level scientific research as ‘social proof’ without making direct claims. Shared and curated content and curated materials to add weight to holistic and nutritional health brands via SEO and META tags. Developed brand collateral through newsletters, mailshots and support materials for B-B clients (Wholefoods) (direct mail to, supported standalone campaigns and cross-pollination through social media, live events. B-C clients (own brand for Chiropractors Reached 4,500+ daily viewers on social media and 48k of tweets and 300+ Articles.

Voiced all online articles to internal phone system – developing traction for individual and corporate clients.

Adams, Kvittem-Barr & Associates CPAs LLP EA/PA, Office Manager, Aug 2004 – Dec 2009

Office Manager:

Project, Workflow Management and Procedures.

EA/PA to Partner, Tax Preparation, Bookkeeping, Quality Assurance, Valuation of ‘basis’ on stocks, bonds, expenses and other assets

Research and Documentation for Corporate and High Net Worth clients

Citibank NA London, United Kingdom & Paris AVP- VP. 1984 – 1994*

Procedural & Productivity Analyst: Analysis and documentation of departmental systems to ramp up workforce after deregulation of London Stock Exchange for Securities, Safekeeping, Letters of Credit, Bullion, Dividends, Citistar. Initiated selection document existing system, Corrected /documented process avoiding bifurcation and inaccurate functions, streamlined Independent Control: Providing checklists, monitoring and cross checks to minimize error, reduce risk and loss. Anti-Fraud research, detection, mitigation.

Collateral Monitoring: Reporting on shortfalls to redress market fluctuation and on marginal risk assessment during major funding events e.g. Piper Alpha Oil Field Rescue and clean Up.

Electronic Banking: Supporting transactional Interface (corporate ATM) to Financial Institutions with products allowing French speaking banking clients (Ancienne Mutualle (AXA) Banque Paribas, and English-speaking clients: County NatWest Australia etc.) Moved stocks, bonds, foreign exchange funds and ADRs for collateralized positions.

Lloyds & Scottish Finance O&M (Organization & Methods) Officer 1979 – 1984

Completion of Procedural Surveys between head office and branch networks.

Addressing processing needs for Productivity and Cost analysis; Process mapping, Quality assurance, Designed Departmental Layout Completed Feasibility studies for documentary control, offsite storage, digital data retrieval, sales and relationship management.

*Gap Military Service overseas with RN and as Spouse to USAF

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