Jennifer Barlow

Rickman, TN *****

ad1uuh@r.postjobfree.com

+1-931-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service/call center-LTL/DED Sleep Apnea / Log Audits Averitt Express - Cookeville, TN

August 2012 to May 2023

• Maintain Excel spreadsheet

• Pay sleep apnea Cpap/supplies invoices

• Work one on one with individual drivers

• Data entry

• Microsoft Word

• Oversee Cpap compliance of 700+ drivers

• Answer calls

• Manage LtL/SCS drivers hours of service compliance Data Entry/Clerical/Public Relations

Upper Cumberland Human Resource Agency - Livingston, TN February 2012 to August 2013

• Answered and managed incoming and outgoing calls while recording accurate messages.

• Data entry

• Maintained files

• LIHEAP assistance

• Assisted in distributing food commodities to low income families

• Compiled financial information to approve or deny Government assistance Education

Certificate of completion in Medical Coding

The University of Tennessee-Chattanooga - Chattanooga, TN July 2023 to November 2023

High school or equivalent

Livingston Academy - Livingston, TN

August 1994 to May 1998

Skills

• Customer Service (Less than 1 year)

• Excel (10+ years)

• Microsoft word (10+ years)

• Organizing (10+ years)

• Data Entry (10+ years)

• Call Center (Less than 1 year)

• Microsoft Outlook (10+ years)

• Customer service

• CPT Coding

• ICD-10

• Medical Coding

• Public Relations

Additional Information

I worked in the call center for 6 months at Averitt Express in customer service before transferring to the Corporate office to work/assist our associates/drivers with their Sleep Apnea and hours of service needs and to help them stay in compliance with policy. I recently received my certificate of completion for Physician Coding CPC preparation through AAPC / University of Tennessee - Chattanooga, and completed my CPC exam.