Alexis Maree Galindo

ad1usy@r.postjobfree.com

Chicago, IL 60632

Objective

I'm an ambitious woman with a high level of integrity, a huge passion for helping people, and a strong work ethic who is looking for a company I can grow with.

Work Experience

Server Red Lobster - Chicago, IL 08/2022 to 12/2022

Helped guests navigate menus by demonstrating a thorough understanding of food, beverages, and ingredients.

Assisted with cashiering and Point of Sale (POS) system procedures

Made sure the tables were clean and presentable with tableware, sparkling glassware, silverware, and linens.

Checked identification to enforce age restrictions for alcoholic beverages.

Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible.

Processed payments using cash, credit, and gift cards

*The reason for leaving is due to finding out I was pregnant and needing to engage in less physical activity for mine and my baby’s wellbeing.

Cashier Old World Pizza - Chicago, IL 02/2022 to 08/ 2022

Taking online, phone, and walk in orders

Greeting customers and upselling items

Packaging food and handling food out to customers

Minor prepping of the sauces and spices

Restocking the fridge

Putting inventory orders in over the phone

*The reason for leaving is because I relocated to a different side of the city and the commute was too long to make every morning.

Pharmacy Technician/Cashier Walgreens - Chicago, IL 01/2021 to 02/2022

Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.

Helped patients save money on their medical bills by suggesting generic alternatives to prescription medications.

Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.

Dispensed medications to patients according to the pharmacist's orders.

Ordered medicines on a daily basis to ensure that demands and needs were met.

Stocked, labeled, and inventoried medication to keep accurate records.

Worked with insurance companies to secure payments and refill authorizations.

Processing payments with credit cards, checks, gift cards, and coupons

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

Helped customers by answering their questions and completing their requests

Used cash registers and POS systems to request and record customer orders and compute bills.

Was in charge of arranging and stocking retail merchandise.

Busser Punch Bowl Social - Chicago, IL 01/2020 to 05/2020

Serving guests their food

Accommodating guests with their needs such as a glass of water or a refill

Moving tables around to satisfy the guests groups.

Bussing tables

*The reason for leaving is because I got laid off du to the covid pandemic along with all other service employees, such as servers, barbacks, bussers, and bartenders

Data Entry Bioreference laboratories - Elmwood Park, NJ 10/2018 to 09/2019

Backing up and securing information

Following data program techniques and procedures to meet data entry requirements.

Transcribing source data into the required electronic format.

Transferring information from paper formats into computer files using keyboards, data recorders, or optical scanners.

Performing high-volume data entry using word processing, spreadsheet, database, or other computer software.

*The reason for leaving is because I relocated back to Chicago

Manager Chinese Yum Yum - Chicago, IL 03/2014 to 06/2018

Was in charge of hiring and training new employees, as well as creating employee schedules.

Promoted customer loyalty by resolving escalated conflicts to complete satisfaction.

Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits.

Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices.

Day-to-day operations, sales and activities were all under my supervision.

Helped customers by answering their questions and completing their requests.

Counted cash in the register drawer to keep the register balanced at the start and end of each shift.

Handled POS transactions such as checks, cash, credit card purchases, and refunds.

*The reason for leaving is because business was shut down. The owner could not reopen it.

Education

Southern New Hampshire University

Bachelor’s degree in human services with concentration in Substance Abuse

GPA: 3.9

02/2023-Present

Skills

Typing speed of 60 WPM

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