Teresa Franco
**************@*****.***
WORK EXPERIENCE
TemPositions / School Professionals, New York, NY Inc., New York, NY 06/21 - Present
(Capital Preparatory Harlem Charter School) 08/21 – 06/21 Operations Assistant
• Answered incoming calls. Monitored the school’s general email account.
• Maintained the Principal’s and school’s daily calendar.
• Daily onboarding and assigning of substitutes and other visiting teachers.
• Generated daily faculty and student time reports for the school’s Superintendent.
• Communicated with parents, teachers, and other staff via, calls, text, email, and written correspondence.
• Provided city agencies with information regarding students in their care.
• Enrollment: Retrieved and verified documents from parents, former schools, and other government agencies to successfully enroll students.
• Assisted in the processes to transfer, discharge, locate and relocate students, to keep the school in government compliance.
• Assisted in maintaining and updating student records. National Heritage Academies (Brooklyn Scholars Charter School) Brooklyn, NY 08/18 – 5/21 Registrar
• Responsible for the school’s government compliance as it related to enrollment immunization.
• Retrieved and verified documents to complete the enrollment cycle for all incoming students.
• Maintained and updated student cumulative files for all students. (704). Including discharging, transferring and locating former students.
• Collaborated with the school nurse to collect, process, and update immunization forms and information.
• Prepared and executed the annual lottery
• Worked with school leadership, to configure class schedules for each student. Including adding and removing students throughout the school year, while ensuring the balancing of the student-to-teacher ratios. Human Resources
• Onboarded new staff, by processing their identification paperwork to provide them with security clearance for building access cards, and email addresses.
• Managed substitute teacher process. Recruited, onboarded, and managed daily activities in conjunction with leadership.
• Answered phone calls. Corresponded with leadership, teachers, parents and vendors via phone, email and written correspondence.
TemPositions, New York, NY 1/11 – 8/18
Administrative Assistant – HR Assistant –– Customer Service Rep. - Facilitator
• Manage front desk of busy offices; Answered phones, liaised and corresponded with company Executives, clients, and other staff, via phone, email, and written correspondence.
• Onboarded new staff, by verifying and approving documents and other correspondence.
• Managed and coordinated calendars for executives.
• Ran background checks, verified identification, and assisted with new staff orientation sessions.
• Assisted with bi-weekly payroll tasks; calculated, corrected, and submitted information from timesheets. EDUCATION
N.Y. Business School – Diploma, Administrative Studies SKILLS
Type 70 wpm •Microsoft Office Suite • Blackbaud’s •Raiser’s Edge •ADP •Adobe Acrobat• School Mint • PowerSchool REFERENCES UPON REQUEST