Mental Health Customer Service

REGINALD C. BRYSON

PROFESSIONAL PROFILE

Highly trained and motivated Psychiatric Counselor & Residential Supervisor with over 19 years of professional experience. My quality of being self motivated individual helps to ensure that patients and their families are provided with the best customer service possible.

PROFESSIONAL EXPERIENCE

Jesse Brown VA Hospital

Chicago,Illinois

Patient Transport Health Tech, Full-Time 40hrs per week(March 5th, - present ) Under the director of the Manager of Medical Imaging/Cardiology and with general supervision of the lead techs, transports patients to and from all areas of the hospital Will assists in transporting equipment, specimens and minor clerical duties as needed in a manner that exemplifies the VA mission, vision and values and acts in accordance with VA policies and procedures.

University of Illinois at Chicago

Chicago, Illinois

Psychiatric Counselor 2, Full-time 40hrs per week (April 4th, 2021-Present ) Closely provides direct and continuous supervision of patients that have high risk behaviors, suicidal thoughts, drug overdose and psychological problems with written policy/procedure that promote a safe, secure and humane environment for residents and staff.

Lake Behavioral Hospital

Waukegan,Illinois

Mental Health Specialist 2, Full-time 40 hrs. per week ( September 2018-2021) Closely provided direct and continuous supervision of patients that have high risk behaviors, thoughts, drug overdose and psychological problems. Allendale Association

Lake Villa,Illinois

Mental Health Specialist 2,Full Time 40hrs. per week (April 2012 -2018) Met with families in their homes to provide educational activities and developmental programs, developed service plans,assist with the needs of adolescents and parents 2

providing resources and referrals. Made sure that all children in the program have their medical needs meet.

Ann M. Kiley Mental Health /Developmental Center (IDHS) Residential Shift Supervisor, Full Time 40hrs. per week ( April 2000-2011) Closely provided direct and continuous supervision of residents, in accordance with policy/procedure that promote a safe, secure and humane environment for residents and staff. Monitor resident activity to ensure that safety of resident and staff,Served as a liaison to the Administrator, Provided critical analysis and reports of issues and problem resolution related to the mission, goals, and objectives of the facility. EDUCATION:

Business Administration

College of Lake County- 2005

Bachelor of Science in Psychology

Provident University- 05/2016

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