Mbalinhle Ntsaluba

Johannesburg, Gauteng ****

074******* ad1uqp@r.postjobfree.com

PROFESSIONAL SUMMARY

Encouraging analytical problem-solver professional with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

SKILLS

• Sage One Pastel

• MediTech

• POS Software

• Xero

• Microsoft Office

• Problem-solving Skills

• Analytical Skills

• Business Development Skills

• Strategic planning

• Forecasting and budgeting

• Data Analysis

• Accounting systems and software

• Relationship building and management

• Consumer banking specialist

EDUCATION

University of Johannesburg - Gauteng Bachelor of Commerce - Online Accounting (Currently Studying)

Hoerskool Uitsig - Gauteng Matric

Grade 12, 2016

CERTIFICATIONS

WORK HISTORY

BANKING CLERK CASH OFFICE 12/2022 to Current

Lancet Laboratories - Johannesburg, Gauteng

Assist with cashiering reconciliation, handling manual receipts, managing cash logged accounts, controlling drawer access, and auditing cashiering stationery to prevent cash losses, risks, and misappropriation.

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• UDemy - Accounting and Bookkeeping Masterclass -2023

• Artificial Intelligence in the 4IR - University of Johannesburg - 2023

• Financial Literacy - University of Johannesburg - 2023 Promptly reporting any instances of misappropriation to the management for appropriate action.

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Capture and reconcile cashiering transactions for the purpose of audits, ensuring accuracy and accountability.

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Assist in the collection of banking activities from Lancet Sites, ensuring proper handling and documentation.

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Ensure strict adherence to all stock-related processes, promoting efficiency and minimizing errors.

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• Verify patient refunds to maintain financial accuracy and integrity. ACCOUNTS RECEIVABLE ADMINISTRATOR 06/2022 to 11/2022 Lancet Laboratories - Johannesburg, Gauteng

Liaised with internal departments to address client inquiries to minimize risk of overdue accounts.

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Greeted and assisted customers and clients with positive, enthusiastic and friendly attitude.

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Performed detailed analysis and reconciliation and gathered documentation to identify root cause of outstanding AR.

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• Reconciled accounts with large volume of transactions.

• Verified discrepancies and resolved clients' billing issues SOCIAL MEDIA ACCOUNT MANAGER 11/2021 to 01/2022

Beautiful Creations Events - Johannesburg, Gauteng

• Designed and implemented social media strategies to align with business goals.

• Analyzed and reported social media and online marketing campaign results. Developed marketing content such as blogs, promotional materials, and advertisements for social media.

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Created and implemented impactful strategies to increase company brand awareness and engagement.

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GENERAL ASSISTANT 12/2018 to 02/2019

Pep Stores - Johannesburg, Gauteng

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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Worked closely with shift manager to solve problems and handle customer concerns.

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Transferred telephone calls to appropriate staff members to expedite customer service.

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Sorted and distributed incoming mail and coordinated departmental package pickup and delivery.

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REFERENCES

• Warren Campodonico - Hoerskool Uitsig Head of RCL - +27-82-467-****

• Lizzy - Pep Stores Store - Manager - 012*******

Lerato Mphuti - Lancet Laboratories - Banking Supervisor - ad1uqp@r.postjobfree.com 076*******

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