Customer Service United States
Resume:
Christina Garza
Manager
Whiting, Indiana, United States
ad1uq9@r.postjobfree.com
SUMMARY
Highly motivated and results-driven Manager with a proven track record of success in overseeing operations, optimizing inventory management, and ensuring exceptional customer service. Strong leadership skills combined with a keen eye for detail and a commitment to achieving organizational goals. Seeking to leverage my expertise in a challenging managerial role to drive business growth and deliver outstanding results. WORK EXPERIENCE
March 2012-November 2021
Manager
Tylers Landscape
Rockford, Illinois, United States
* Successfully manage all aspects of daily operations, including inventory management, cash handling, and customer service, ensuring smooth and efficient store functioning.
* Implement effective inventory control strategies, resulting in a 15% reduction in stock loss and improved overall profitability.
* Streamline ordering processes, leading to a 20% decrease in order errors and ensuring optimal stock levels to meet customer demand.
* Provide exceptional customer service, resolving issues promptly and ensuring customer satisfaction, resulting in a 10% increase in customer retention.
* Oversee payroll management, accurately processing employee hours and ensuring compliance with labor laws and company policies.
* Collaborate with vendors to address any issues, negotiate favorable terms, and maintain strong relationships, resulting in improved supplier performance and cost savings. EDUCATION
-Current
Bachelor of Business Administration
Ivy Tech
United States
Bachelor of Business Administration
• Business Administration
SKILLS
Inventory Control Inventory Management Ordering Operations Cash Handling Retail Sales Customer Service POS Labor Laws Payroll Customer Service Oriented Detail-Oriented Problem- Solving Very Organized Highly Organized Leadership Skills Managerial Team Management Process Improvements Point of Sale
HONORS & AWARDS
Highly motivated and results-driven Manager with a proven track record of success in overseeing operations, optimizing inventory management, and ensuring exceptional customer service. Strong leadership skills combined with a keen eye for detail and a c...
LANGUAGES
English - Intermediate
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