David Mayoral

209-***-**** ● Atwater, CA ● ad1upq@r.postjobfree.com

EXPERIENCE

Assets Protection Specialist June 2022 - Present

Home Depot Hardware Supplies Merced, CA

● Conduct security evaluations of the store environment to identify and respond to potential safety hazards or procedural deficiencies.

● Provided guidance and training to store employees on safety measures and theft prevention.

● Review and analyze security footage to support investigations and resolutions of security-related incidents.

● Prepared comprehensive reports detailing findings from security investigations and recommended actions.

● Reduced conflict between customers and employees, ensuring proper crisis de-escalation and safety for both parties.

Direct Childcare Counselor Jan. 2021 - Oct. 2021

Rainbow Valley STRTP & Foster Care Merced, CA

● Collaborate with therapeutic staff to maintain a positive treatment environment, emphasizing resident interaction and individual treatment goals.

● Document daily progress, emotional status, and behaviors of residents while providing positive reinforcement.

● Work cohesively within the treatment team to create a unified treatment environment and adhere to daily schedules and activities.

● Instruct and guide residents in daily tasks, set appropriate limits and manage conflicts, utilizing crisis intervention techniques when necessary.

● Ensure resident well-being by supervising appointments, maintaining confidentiality, and attending mandatory training while upholding safety and cleanliness standards. Security Specialist Nov. 2018 - Jan 2021

Target Department Stores Merced, CA

● Played a crucial role in maintaining a secure and inviting atmosphere for both team members and guests, aligning with the store's commitment to safety and customer service.

● Led the charge in implementing security protocols and maintaining standards, ensuring the safety of the store, its exterior property, and the well-being of team members and customers.

● Swiftly and accurately responded to security incidents, adeptly documenting them for review, contributing to the store's effective security measures and incident management.

● Proficiently leveraged escalation tools to handle guest issues, providing a safe and secure shopping environment for team members and customers, and demonstrating a commitment to conflict resolution EDUCATION

B.A. Psychology.

California State University, Fresno. Expected Dec. 2023 SKILLS

• Security and Surveillance •Crisis Intervention Techniques •Medication Administration •Incident Reporting

•Training and Education •CPR and First Aid •Safety Protocol Adherence •Legal and Compliance Knowledge

•Conflict Resolution Strategies •Verbal de-escalation

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