Jan ****-present

June ****-Dec ****

Taylor lemon

**** * **** ** **** #46

253-***-**** • ad1ump@r.postjobfree.com

Objective

Adaptable leasing consultant and debt collector, always ready to build professional relationships with new people, while keeping property occupancy high with strong conversion rate and expert sale skills. Proven background/incredible results in competitive environments with strong customer service and record-keeping requirements. I have had life/health insurance training, as well as CPR, CNA, HIV/HIPPA/AIDS classes for health care. Before I became a debt collector (my current roll) I was a leasing consultant and before that a manager at Jack in the box. I am a determined working that accomplishes goals, I am a looking for a long term job. I am a hard worker and fast learner with proficient results.

Work Experience

Customer relationship manager

Credit corp solutions inc

*Obtain 80 percent or better in KPI and KPO Stats

*Acquiring substantial conversion rates

*Documenting every call

*Making 200+ dials a day

*Abiding by collection safety/privacy rules

* Obtaining a fantastic compliance percentage

*Protecting customers sensitive information,

Social, payment info, addresses, ect

*Ability to negotiate in a sales matter

*Sell benefits and consequences

Leasing consultant

BG multifamily

*Stayed on top of arising issues before / during / and after move in dates

*Overcame objections and accurately processed required paperwork

*Connected with prospective leads via telephone via phone, email, and in person applicants or residents

*Conducted showings for applicants or residents

*Received a 95% leasing rate out of all the applicants who applied

*Maintained clean current records with strong data entry and verification skills

*Kept units move in ready by constant cleaning and minor maintenance May 2017-June 2020

Sept 2018-June 2019

Team leader

Jack in the box

*Observed and enforced operational and safety related policies to comply with OSHA regulations

*Developed new methods, improved monitoring, and prevented deficiencies from occurring

*Assessed team performance to improve and encourage immaculate service quality

*Inspected stations

*Advised on safety training and enforced PPE use to safeguard employees, equipment, and customers

*Documented transactions to check sales and inventory accuracy

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References

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Education

GED

Nate’s college

Other Activities

Member of the New York soccer club. I enjoy sport, traveling, listening to music and sharing a great meal with friends.

Contact this candidate