Carroll Taylor

Cartersville, GA *****

ad1ul4@r.postjobfree.com

+1-770-***-****

Authorized to work in the US for any employer

Work Experience

Machine Operator

Shaw Industries - Cartersville, GA

March 2008 to Present

Tends multiple-needle machine that tufts material to be used for carpet.Requests CREELER to change yarn styles in creel or mounts supply packages on spindles and pieces up ends to leaders in yarn guides

• Draws ends through guides leading to machine, using suction device, and threads ends through guides, tensions, drop wires, and needle eyes.

• Places roll of backing material on brackets at entry end of machine, draws backing under machine needles, and attaches end to takeup roll.

• Observes tufting to detect yarn breaks and machine malfunctions.

• Rethreads broken yarn ends and replaces bent or broken needles and hooks. Customer Service Representative

D & D Aviation - Roswell, GA

April 2004 to March 2008

Receive revisions and temporary revisions from aircraft manufacturers, vendors and Camtronics Group manuals.

• Update database with revision information.

• Maintain revision records in database, and contact manual resources who do not return acknowledgement in required timeframe.

• Update electronic manuals when a new revision is issued and maintain obsolete manual database for reference.

• Perform monthly audit on electronic manuals to maintain current revisions.

• Ensure manuals needed for all new components are located and submitted to engineering for capability confirmation in a timely manner.

• Acquire CMMs as required by reaching out to resources and develop relationships with OEMs.

• Assist other Technical Publication Specialists as needed, which may include review of IPLs

(Illustrated Parts List) and adding P/Ns into our QAVW software database to support production.

• Other projects as assigned.

• Provided assistance to clients

• Answered phone and assisted Pilots with changes

• Maintained up-to-date knowledge of customer accounts Call Center Representative

Sprint PCS Call Cemter

May 2000 to April 2004

• Politely answer inbound calls and respond to customer inquiries in a timely manner

• Generate customer interest in the company's products or services

• Provide personalized customer service by responding to the needs of customers

• Document and report on customer feedback to improve the customer experience

• Manage and update customer databases with notes for each customer Education

Education

Secondary School

May 2003 to May 2006

High school diploma or GED

Skills

• Machining

• Manufacturing

• Microsoft Office (6 years)

• Warehouse Experience

• Packaging

• Forklift

• Microsoft Office (10+ years)

• Databases

• Assembly

• Order Picker

• Curriculum Development

• Materials Handling

• Quality Inspection

• CNC

• Quality Control

• Logistics

• Leadership

• Process improvement

• Front desk

• Multi-line phone systems

• Workday

• Typing

• Computer literacy

• Computer skills

• Coordinate measuring machine

• Microsoft Outlook

• QuickBooks

• Customer service

• Negotiation

• Microsoft Office

• English

Certifications and Licenses

Forklift Certified

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