Professional and FinTech Solutions Engineer

Professional Profile Objectives:

Utilizes business-focused collaboration & effective cross-team communications for rapid identification & fixing of blockers or production critical defects to handle immediate issues & mitigate future risk. Leverages client requirements, data analysis, & innovative engineering to ensure application development & project management stay synced with stakeholders’ objectives. Influences architectural design of predictive Decisioning models via application logic models to reduce errors by efficiently managing API functionalities for secure operational RESTful workloads.

Career Summary:

Ambitious team player able to work with stakeholders from various industries delivering high-quality customized solutions to create operationally effective & scalable API's and cloud-native applications. As a client-centric IT Consultant I also utilize strong analytical, problem-solving, & team collaboration skills to optimize business operations using enterprise-grade ERP & CRM custom integrations to develop a seamless and user-friendly experience possible.

Documented Success in the following areas of expertise:

Governance, Identity & Access Management Control

Best Practice Standardization Procedures & Security Protocols

Continuous Development & Improvement of Cloud-native Applications

API Development, Optimization & Deployment of SaaS-based Products

Significant Core Programming Knowledge & Data Structures Competency

Seamless Integration Logic & Application Implementation

Application Lifecycle Management

Requirements Gathering & Client Strategy

Key Skills:

CRM & ERP Cloud Integrations, REST APIs Operations & Security, .NET/ C#, JSON/JavaScript, XML, Data Modeling

Impactful IT Consulting and Cloud Services Accomplishments’

Provenir Inc.:

-Crucial team member in the creation of standardized Decision Rules templates to be used company-wide

-Identified new value & began refactoring design of 3rd party API special case scenarios (i.e., Salesforce)

Fast Enterprises Inc.:

-Isolated false negatives as potential outcomes for migration tasks, eliminating ~ 10% of the 5000 tasks

-Redesigned UX for crucial front-end web page of critical system registrations process to eliminate possibility to generate 3 common types of reoccurring human errors

Work History and Responsibilities Summary

Applicable Work Experience

Client-Customer Success Officer, Xchange Mutual Solutions LLC, Self Employed October 2022 - Present

Leverage .NET cloud technologies to operate as a Provider of centralized Business Cloud IT & Professional Services

Utilize the ubiquitous functionalities and capabilities of IoT devices for enhanced dissemination of business knowledge, coupled with configurable security and access to enterprise-level technology and apps

Empowering sustainable Client – Customer business relationships & opportunities, organically resulting in mutually collective benefits intrinsically the organic networking & branding, both highly critical functions

Responsible for rapidly identifying, quantifying, isolating, and flagging critical risks, or blocker defects to work with client-customers to handle the immediate issue & mitigate future exposure of such bugs

Professional Work Experience

Customer Software Engineer, Provenir Inc., Atlanta, June 2022 - May 2023

Assisted with initial user stories and business analysis, client design sessions, app development & config, UAT & E2E solution testing, and migration mapping for mock migrations to ensure successful application & update deployments

Engaged in development of operational .NET workloads & app lifecycle allowing app infrastructure to integrate complainant KYC checks, access controls/ RBAC, and security risk measures to manage application governance

Performed data modeling, mapping, and analysis to develop secure .NET API deployments, optimize business critical process objectives, maintain industry-complicity for user data protection and privacy standards

Developed integrated connections between enterprise, customer applications, and other 3rd party applications to create operational functions such as Identity, Data, and Risk Decision-Making solutions to enhance client operational success

Implementation Consultant, FAST Enterprises, Centennial, CO July 2019 – June 2022

Project Site & System: Georgia Department of Driver Services (GA DDS) – GA DSVS (DRIVES)

Develop error handlings solutions occurring anywhere within the application lifecycle related to the client and web-based car registration and license issuance processes to manage potential user or system errors

Debug, troubleshoot, and refactor code and configuration related to interfaces, web services, and internal app processes, ensure system consistency, and expand system resiliency to optimize user experience for thousands of end-users

Support the performance and functionality of DRIVES to ensure proper compliance regulation, processing, security, and reporting of registrations of over five different vehicle registration types, and issuances of over 20 different licenses

Engage in heavy client-facing projects and product version upgrades by addressing questions related to any solutions, consulting on best practice usage of the solution, and perform query tuning and optimization for any issues in UAT

Project Site & System: Georgia Department of Revenue (GA DOR) - Integrated Tax Solution (ITS)

Collaborated with a team to optimize queries, refactor code, and facilitate testing to ensure SQL Server compliance for over 5000 items to support the hybrid migration from client’s on-premises Oracle to AWS/ SQL cloud environment

Delivered production support to client & client users by solving internal tickets, ensuring proper file processing for 3rd parties services, and integrating new yet dynamic solutions based upon the clients' needs or compliance requirements

Configured technical solutions using proprietary tools in combination with standard technologies like .NET Core, SQL Server, Visual Studio Code, VB.NET, XML, SSMS, Oracle SQL Developer and others

Education

University of Virginia, Charlottesville, VA May 2019 Bachelor of Arts, Cognitive Science, Computer Science

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