Richard Beynon

ad1ukr@r.postjobfree.com 813-***-**** Tampa, FL

SUMMARY

Seasoned technology executive with 19 years of diverse experience in IT leadership roles, including Director of IT and vCIO. Proven track record in driving technology strategy, managing large-scale IT projects, and implementing innovative solutions to enhance operational efficiency. Seeking a challenging role as a Vice President of Technology to leverage extensive experience in technology management and strategic planning.

WORK EXPERIENCE

CareerSource Tampa Bay

Director of Information Technology Apr 2022 - Present

•Sets the organization's technology direction, focusing on future-forward strategies and the responsible evaluation and application of new and emerging technology.

•Addresses and rectifies the existing technology debt left by the previous Managed Service Provider.

•Oversees the outsourced remote IT Support Help Desk, ensuring prompt and efficient user support.

•Supervises internal IT Support and Project Staff, managing the hands-on implementation of technology solutions.

The Stratus Group

Principal May 2016 – April 2022

•Assumes interim management roles to guide small to medium-sized businesses through the process of operational improvement and IT support.

•Designs advanced support systems that encompass Help Desk, automated monitoring, and enhanced customer assistance.

•Coached business owners on strategies to improve business operations across various facets.

•Oversees the transition of educational institution infrastructures to the cloud, including the implementation of Google Classroom, student-Chromebook deployment, virtual classroom support, and comprehensive system overhauls.

Apple, Inc.

Business Lead Aug 2019 - Aug 2021

•Managed and coached teams across multiple locations, resulting in the successful surpassing of sales objectives by strategically guiding customer-centric solutions for technology needs.

•Transformed inactive/low-spend accounts into active ones, administering a portfolio exceeding $10M, through effective business development strategies.

•Devised training materials on best practices and customer engagement for a major market segment, while providing crucial support on topics such as corporate procurement, data management, and customer interaction.

ZOG, Inc.

vCIO/Vice President of Consulting Services May 2013 - May 2016

•Managed support operations and client account relationships, ensuring optimal staffing for client projects and high satisfaction levels for both helpdesk and on-site support. Liaised with senior client management to align technology and business goals through strategic planning, project execution, and process enhancement.

•Served as a virtual Chief Information Officer, carrying out compliance audits, crafting technology roadmaps, and strategizing IT initiatives. This role extended to being a trusted advisor for clients, bridging the gap between their business objectives and technological capabilities.

•Functioned as a key technical resource and project manager for infrastructure and cloud-migration projects, utilizing products such as VMWare, Citrix, AWS, and Azure. In the capacity of Technical Account Manager, successfully tripled revenue and doubled the company staff, demonstrating exceptional team and financial management skills.

PJM Interconnection, LLC

IT Procurement Manager May 2011 - May 2013

•Oversaw all hardware, software, and service contract negotiations, enhancing vendor management and introducing electronic Request for Proposal (RFP) and online bidding systems to bolster federal procurement compliance.

•Revamped procurement practices for audit compliance and streamlined processes around supplier services, including project management for vendor onboarding and maintenance.

•Managed procurement budget control, fostering a culture of sustainable savings, and performed risk assessments on potential contracts, ensuring financial stability and risk mitigation.

University of Pennsylvania

Senior Technology Sourcing Manager Oct 2007 - May 2011

•Managed procurement operations for IT hardware, software, and outsourcing services worth over $175 million, including contract and pricing negotiations and Statement of Work (SOW) development and enforcement.

•Collaborated with 14 Chief Information Officers to devise and implement an effective IT sourcing strategy, and introduced electronic signature, electronic RFP, and multi-function devices to significantly cut down on paper and storage costs.

•Conducted comprehensive analyses for the improvement of sourcing strategy within the Procurement department, developed annual IT budgets tailored to individual school needs, and worked with IT support groups to enhance customer satisfaction while reducing costs.

EDUCATION

Strayer University

Bachelor’s Degree, Business Administration/Information Technology

07/2009 to 09/2011

University of South Florida

Graduate Certificate, Cybersecurity/Information Assurance

07/2017 to 09/2018

SKILLS

IT Service/Operations Management • Team Management • Strategic & Operations Planning • Executive

Management/Leadership • Business Operations Coaching & Management • Technology Strategy, Planning & Execution • Business Process Improvement/Re-Engineering • Microsoft Azure Cloud Services • Technology Risk,

Security & Compliance • Disaster Recovery/Business Continuity • Organizational Change Management • Client

Relationship Management • Technical Account Management • AWS Cloud Services • ITIL • VMWare • Citrix •

SCRUM/Agile Project Management • Microsoft Office • Microsoft Project • P&L Management • Management •

SD-WAN • TCP/IP and Network Management • Student Information Systems • Google Cloud Platform • Google Classroom • Remote Access Software • Network Administration

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