Tracy Sousa

*** *** ******** **

Califon, NJ ****0

Phone 908-***-****

Email: ad1uke@r.postjobfree.com

Objective: To join a company/team that is forward thinking and embraces technology, utilizing such to its’ fullest potential. I am eager to begin the next chapter of my career life and am excited to experience all that the future has to offer.

Education

1984-1987 Ridge High School

1996 Real Estate License from Weichert Real Estate School

2002-2005 CMCA Certification and AMS Designation qualified for Property Management.

2021 NJ Resident Title Producer’s License as well as FL Non-Resident Title Producer’s license

2021 Notary Public State of NJ

2022 Coursera UX Design Certification by Google in progress

2022 Cybrary- Networking fundamentals and SOC Analyst 1 Career path in progress

2023 Udemy- Advanced Excel workshop as well as Comp TIA A+ Certification prep in progress

Software programs:

Microsoft 365 tools (Outlook, Teams, Word, Excel, PowerPoint) Adobe Suite, Softpro, Quickbooks, Titlewave, Simplifile, SAP, Figma, Studio One, Cakewalk/Sonar, Adobe creator.

Qualifications:

Real Estate Sales and Management since 1985.

Singer/Songwriter/Booking/Management/Marketing/Promotions 1992-Current

Tax Preparer 2002-2005

Property Management 2002-2007

Accounts Payable/Receivables experience since 2008

Lease Analyst- 2007-2009

NJ Resident Title Producer License 2021

FL Non-Resident Title Producer License 2021

Notary Public, State of New Jersey since 2021

UX Design- 2022 General- Currently attending Coursera Google Certification Prep

Network/Sys Admin- 2022 Currently attending courses through Cybrary and Udemy

Help Desk-Compt TIA A+ Training in progress for Certification

Notable Skills

Ability to problem-solve technical issues, and develop core processes, through research and testing Quality Control with attention to detail.

Remote work capable with Home office fully supported

Strong office and Communication skills,

Online Marketing, Retail, and Customer service skills.

Experience

2023-Current Portfolio Property Manager- Premier Management Associates

Property Manager for five large Condominium Communities in New Jersey.

oAll Homeowner correspondence/Customer Service

oSolicitation & hiring contractors for the common areas through RFP’s developed with Engineering for specifications.

oOverseeing all maintenance and reserve/improvement projects from start to finish including managing all work orders & payment schedules.

oActing Supervisor of all direct employees of the Communities.

oOversight of delinquent accounts receivable and process of all payables and receivables.

oOversight of budget with analysis.

2021-2022- NJ/FL Title Producer, Administrative Processor, Closer/Post Closer for Concourse Land Transfer, LLC

As a member of the initial team when first opened, I was responsible to help develop processes that would be used on a daily basis through research and testing.

Responsible for all facets of Settlement services for the above referenced Title Agency, Underwritten by Chicago Title Company.

Embracing the newest technology in the industry, I was responsible for every aspect of the process including but not limited to:

oSearching title and issuing commitments for Title insurance

o Resolving exceptions to title/clearing title

o Closing Title ie; Issuing and balancing CD’s, HUD and ALTA statements

o Scheduling and attending closings as a Notary Public

oProcessing closing paperwork and assisting with the funding of loans. Also,

oPost closing responsibilities of sending documents for recording and once received typing and issuing Title Policies.

oI handled the cooperative efforts for the company of audits from the underwriter and was considered the “Quality Control” representative.

oTechnical issues: I was charged with resolving through/with tech support.

oThis was a new company and as such those of us that were the original hires were responsible for every aspect of the settlement industry from Order through Issuance of Deeds/Security Deed and Title Insurance.

2013-2021 Owner /operator for Consider it Done

All daily operations for a small “chore” based business in Somerset and Hunterdon Counties

Bookkeeping, AR/AP through Quick Books.

Onsite coordination and supervision of manual labor while also participating.

Marketing, Meeting with prospective clients and providing estimates

Scheduling and coordination of all onsite work

2011- 2013 Store Manager, Vintner's Circle Winemaking Shop

Small business operations:

o Client support

o Scheduling

o Sales team support & training

o Inventory maintenance

o Daily transaction reconciliations

o Event planning & facilitation

o Accounts receivable/payable

oEmployee leadership function

oAs a part of this upstart I was tasked with helping to develop the daily processes through research and testing.

2007-2009 Lease Analyst with Jones Lang Lasalle for the AT&T Account

Managed administration of over 300 commercial leases in the North East and Central US;

oAbstraction of all existing leases

oCollection of rents

oReconciliation of any disputed monies

oCollections of delinquent accounts

oCoordinating renewals and new lease terms.

oAssisted the SAP Developers to test and troubleshoot the new systems while being developed to ensure that they would be the best solutions for the industry.

oSoftware Quality Testing

2002-2007 Property Manager, Access Property Management, Portfolio Manager

Property Manager for seven Condominium Communities in Central New Jersey.

oHomeowner correspondence

oSolicitation & hiring contractors for the common areas through RFP’s developed with Engineering

oOverseeing maintenance projects from start to finish including managing all work orders & payment schedules.

oActing Supervisor of all direct employees of the Communities.

oManaged all delinquent accounts receivable and processed all payables and receivables.

1992-Current Singer/Songwriter/Marketing/Promotions/Management

I have extensive performance experience in both live and studio environments as an Alto 1-Sop 2

oI have worked both original projects as a writing contributo and cover bands for hire.

Booking and venue relationships

oIn my own projects I have been responsible for all of the business relationships with venues, as well as, with radio and streaming services.

oIn this aspect of the work, I have done extensive research regarding platforms for original music and live performance.

Marketing/Promotions

oI have been responsible for all of the marketing and promotions for the projects that I have been involved with. As such I have learned a great deal about social media marketing and promotions for live events as well as streaming content.

Recording Music/Video and editing

oI currently use Studio One software for audio recording and editing however, I have experience with Cakewalk/Sonar, Protools, and Adobe products both in Audio and Video recording and editing.

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