Zephaniah WB. Kaffey, SR.

ad1uju@r.postjobfree.com or ad1uju@r.postjobfree.com

PROFESSIONAL SUMMARY: AR Deduction Research Analyst, Accounts Receivable Coordinator/Specialist 10 plus years of accounting, human resource and customer service experience. Strong general background in, data processing and system improvements, billing and invoices, balances general ledger, reconciled expenses, reconciling bank accounts and preparing monthly receivable statements. Proficient in Microsoft office programs (Word, Excel, and PowerPoint), People Soft, Oracle, and ERP. Excellent organization and multitasking abilities.

EDUCATION:

University of Liberia

Bachelor of Business Administration in Accounting

Anoka Technical College MN

PROFESSIONAL EXPERIENCE:

Accounts Receivable/ Payable Specialist: The Refuge International Ministries INC.

Crystal MN / Part Time on Saturdays/Sunday only 04/2020 to Present

Preparing and sending out invoices to clients on current or past due accounts

Reconciling customer accounts for accuracy, setting up new customer accounts for payment

Prepare, examine, and analyze accounting records, financial statements, and other financial reports from the various church departments to assess accuracy, completeness, and conformance to reporting and procedural standards. Ensure that all transactions are well documented and post all weekly accounting invoices in SAP.Review invoices for appropriate documentation prior to payment

Perform invoice and general-ledger data entry. Execute credit card and bank account reconciliation

Generate purchase orders when necessary. Obtain and print signatures on all checks assist senior financial officers as needed. to interact with customers to address their concerns, answer their questions and assist them with their needs

Keep and maintain all the books in perfect order, summarize current financial situation by analyzing correctly current liabilities, preparing a profit and loss statement and indicating corrective actions that need to be taken. Audit key documents and verify each transaction Reconcile financial discrepancies as they arise, after checking out the causes for the same. Attend various workshops, with the view of improving performance and contributes to team effort, Preparing payments.Preparing budget forecast provide administrative and clerical support by processing, verifying, and reconciling invoices, monitoring expenses, and keeping a record of it all for tax purposes. handles invoice processing of payments of non-PO and PO vendor purchases for our Group and its affiliates.A re-bill was been been issued before or after a discrepancy is found during the auditing process.

responsible for invoicing, job creation, customer collections and milestone reporting. This includes running reports to manage receivables, reporting related to month-end close, daily follow up on past-due payments, backup for cash application and reconciliation and other duties as assigned. This role is an integral part of the Accounting & Finance team, and will work closely with other teams in the business to ensure the invoices that are sent out are accurate, including the Customer Service team and the Project Management team.

Accountant/Treasury Sr. Rep Controller & Treasury

Securian Financial (Short contract 12/22/05/2023 St. Paul MN

Position Summary:

Reconciles Minnesota Life general account (daily) and subsidiary and investment accounts (monthly) to ensure appropriate cash controls are maintained. Conducts research and follow-up on outstanding reconciliation items. Performs a variety of activities, including monitoring and funding client ACH and bank account funding.A re-bill was been been issued before or after a discrepancy is found during the auditing process. Performs Minnesota Life General Account or Subsidiary and Investment Account bank reconciliation activities for assigned accounts on a daily/weekly/monthly basis to ensure appropriate cash controls are maintained. One associate reconciles the Minnesota Life General Account on a daily basis (67% of time). Gathers information in preparation of reconciling the account, including bank statement, custody statement, cash journal, general ledger entries, and previous reconciliation.

Inputs physical and electronic deposits and totals by product.

Creates accounting for online payments, ACH debits to account (ie. Client), sweep activity and other repetitive activity in the general account. With the rollout of the MIDAS system, this entails not only writing the accounting entry, but also inputting the entry for the system to sweep to the ledger either by online journal entry or by upload.

Reviews and matches remaining bank entries; conducts research as necessary to reconcile the account, including reviewing ACH transfers and internal transfers and other documentation.

Creates reconciliation for each account by recording bank and general ledger balances and outstanding items, calculating outstanding checks, returned items and payable through drafts totals, resolving any out of balances. Clears bank charges or other related items by writing a general accounting warrant or working with the bank.Notifies Administrator, Specialist, or Supervisor of any significant increase in or patterns of outstanding items.

. Reconciles returned items.Inputs general account returned items from the bank statement accounting processing for ACH, VISA/Client, checks, and drafts daily. Matches individual entries from net numbers ensuring there are two sides to each transaction. Follows up on discrepancies with Bank or Cash Accounting unit associates. Balances spreadsheet to general account balance for returned items. Prepares accounting for funds transfer on a daily basis.

Staff Accountant- Jefferson Lines

12/21/2021-02/22 short contract Maintain daily agency relationships, Support accounts receivable and payable, as assigned, Complete cash applications, Enter sales receipts both timely and accurately, Support filing and general administrative tasks. Perform monthly sales tax calculation, filing, reporting, and reconciliations. Perform bank account reconciliations, as assigned, Perform monthly balance sheet reconciliations, Assist in preparation of month-end journal entries and reconciliation, Maintain written desk processes and procedures (SOPs) for position.Assist customers with accounts receivable activity inquiries Manage inbound call queues and emailed support cases in Great Plains software.

Turck INC, Plymouth, Account Payable Specialist : 12/2019 to 03/2020 (Contract)

Accurately and efficiently process accounts payable invoices in SAP (including non-PO, PO, and EDI/idoc invoices) Check for qualified manager authorization and proper GL and Cost center codes if non-material. Evaluate the accounting accuracy of invoice postings.Reconcile vendor invoice to purchase order if applicable and efficiently gather information to resolve matching discrepancies with respect to quantity or value. Follow up on actions needed by other departments in a professional manner. Escalate unresolved issues preventing payment in a timely manner.

Self-assess tax on invoices as necessary. Digitally attach invoice to record in SAP (scan if necessary). If EDI: Follow up on idoc errors and log ticket as necessary

Responsible for sales & use tax compliance which includes tracking necessary self-assessments and making tax payments monthly as needed to applicable states.

Responsible for GR IR (intermediary clearing account in SAP for goods & invoices in transit) reconciliations, identifying issues, follow up clearing and proper actions to minimize outstanding balances in this account.

Erico, (Nvent) Anoka, MN :08/19-12/19 AR Deduction Research Analyst (Contract)

Responsible for helping customers with questions or concerns regarding company products and services. Communicating with customers in-person, over the phone or via email, filling out forms after each interaction to determine frequent customer feedback or questions and participating in meetings with the customer service team to develop new strategies.

Responsible for tracking and settling payment variances, as well as conducting investigation and gathering the necessary support to resolve/reduce charge back.

Monitor violations of credit and collection polices and address issues with AR manager on shipment discrepancy. Manage weekly credit request reporting to Customer Services.

Work cross functionally with Customer service, sale and other department to resolve any outstanding customer issues. Track deduction and repayment trends. Sent out reminder to Customers for backup follow-up. Contacting the customer to obtain detail of the deduction if we do not have any. Research in our Customer Service Claims Database to see if a claim has been started on the deduction taken. Send all detail to Customer Service if a claim has not been started. Requesting POD’s, from the customer, if a claim was started but we didn’t show being returned yet. Enter notes in Get Paid (add on system to our ERP) as to steps taken with the deduction.

RIM, Crystal, MN 03/18-07/19 Accounts Receivable Specialist: (Contract)

Prepared and processed customer statements, bills and invoices, reconcile expenses to the general ledger, calculate and post receipts to appropriate general ledger accounts and verify details of actions, such as funds received, total account balances, prepared monthly receivable statements.Compile and sort documents, prepared and post invoices and credit, debit memos, make copies of all checks, completed deposit slips and make deposit, work with collections personnel to verify status of delinquent accounts and solicit payments on overdue accounts, provided backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties, rely on instructions and pre-established guidelines to perform the functions of the job work under immediate supervisor.

Loran Maintenance of Way, Inc., Hamel, MN 02/17-5/17-02/18 Accounts Receivable Coordinator (Contract)

Invoice customers based on per-contractual obligations, Reconciled consumable general ledger balances. Prepared Ad Hoc project reports. My possibilities was to offer A rebate as a refund offered to a customer by a manufacturer, distributor or retailer when a customer makes a purchase. Sometimes referred to as a retroactive discount, rebates are often used as an incentive or marketing tactic to attract customers.

Approved and forward processed Re-bills and invoices of customers for final approval. Focus on customers’ demands inquiries. Monitor field reports to ensure proper billing codes are updated.

Communicated and resolved billing parameters with marketing, Operational Teams.

Research opened items to be billed to customers. Perform other duties as assigned, contacted clients to settle payment issues and establish payment plans as required. Post and balance financial information in a number of ledgers while reconciling banks accounts carry out general accounting tasks in accordance with standard procedures, validate documents and codes improved customers billing processes, develop effective communication skills to customer. Submitted timely and accurate financial reports to management for decision-making. Created contract agreement which highlighted the most important issues for re-bills Team to consider that allows team to collaborate and share expertise with the final product being a risk-managed contract that was taken confidence in.

United Health Group, Minnetonka, MN 10/15-04/16 Human Resource Advisor (Contract)

Provided customer service support and respond to inbound calls concerning employees and managers related to human resource questions.

Payroll, Audit, update and correct employees’ time-sheets including planned Time-off, paycheck questions relating to incorrect pay, replaced missing checks, etc.

Assigned cases for manager’s corrective action for employees including investigation for voluntary and involuntary termination of employees.

Accurately identified and assessed customer needs and take appropriate action steps to resolve complains, probe for more information to help resolve the problem.

Troubleshoot, document calls and research as appropriate. Solved problem systematically by following standard business practices and sound business judgment. Responded to caller’s needs in a polite and professional manner by expressing empathy and genuine interest in resolving the caller’s concerns. Independently worked on assigned cases, timely and accurately responded to employees and managers’ issues, de-escalate calls and resolved problems.

Donaldson Company, Inc., Bloomington, MN 11/14-04/15 Accounts Receivable Specialist.(Contract)

Entered Credit Memos and Manual Invoices into lii and Oracle R12 Software. Ensured that credit adjustments and Credit Card payments were processed accurately and timely. Provided customer service and interacted with customers via email and telephone communications. Accurately processed debit and tax credit adjustment. Reviewed AR aging to ensure compliance management policies. Researched payments and credit to customers’ accounts to refund or write-off balances, processed accurate account data entries.

Communicated with cardholders through telephone and email correspondence and follow-ups on requests to resolve un-reconciled items. Monitors individual and multiple accounts for credit card activity identified and resolve customers billing complains. Evaluated client’s credit’ data and financial statements in order to determine the degree of risk involved in lending money to them preparing reports about the degree of risk in lending money to clients analyzing client records and using the data to recommend payment plans conferring with credit associations and references to exchange credit information on clients, evaluating the financial status of clients by producing financial rations through computer programs filling out loan applications and including the credit analysis and loan request summaries.

RIM, Crystal, MN 01/06- 10/14 Accounts Administrator/Customer Service Supervisor.

Supervised the inventories of all goods, received, stored, issued and took stock of supplies/ equipment, Complied records of supply transactions aboard ship. Verified supplies received were listed on requisition and invoices. Complied reports of expenditures for all departmental section heads to use in balancing budget. Answered phone calls to respond for orders, general customer service inquiries/complains, invoice questions, researched billings issues, completed call logs and reports, and make recommendation for process improvements, responsible for maintaining accurate account transactions. Analyzed accounting. Prepared journal entries.

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