**** ***** **** *******, ***** ***** 469-***-****. ad1ujg@r.postjobfree.com

Felicia Ellis

Objective

To obtain an Intermediate Care Technician (Health Tech) position and utilize my skills lab additives, phlebotomy procedures, medical center, community-based outpatient clinic (cboc) and assist nursing and doctors with specialized procedures.

June 2021- Present. VA of West Texas. Abilene,TX

Health Technicians (Abilene Clinic) gs 6.4

Performs receptionist duties, customer service, scheduling and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules

Screens/receives phone calls in a courteous and timely manner, determine the nature of requests and show compassionate and sensitive manner is essential when explaining procedures to veterans and their family members both in person and· on the phone.

Adjusts equipment of laboratory testing, set up all necessary accessories and supplies regarding laboratory testing, and ensures proper cleaning and minor maintenance of laboratory equipment is performed with adjustments as needed

Ensures that all quality control materials are run and acceptable daily or as required by regulations; runs any proficiency specimens correctly and within required timeframe

Organizes work so that efficiency is paramount and work area is neat, tidy, and meets all regulatory requirements for sanitization

Enters information such as clinic appointment, no-show, clinic or patient cancellation data into the VSE

Identifies Customer Concerns. Applies discernment and sensitivity when performing task required resolving issues accurately and timely.

Coordinates with the patient care team to review clinic appointment availability utilization to ensure that clinic schedules are accurate effectively support the needs of the clinics and makes adjustments as necessary.

Performs receptionist duties, customer service, scheduling and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics or specialty clinics.

Use my best judgment in responding to both employee and patient concerns and providing solutions to process problems as they affect day-to-day operations.

Schedules appointments in a timely manner.June 2018-2021 VA of North Texas Dallas, TX

Health Technician (Emergency Department) gs-6 step 4

Obtains and documents patients' vital signs (blood pressure, pulse, temperature, respiration, weight, oxygen saturation and orthostatic vital signs). Able to set-up and use electronic thermometers, vital sign measurement equipment, and pulse oximetry. Report to nurse or ED physician staff.

Follow-up care:

Prepares patient for and obtains 12 lead ECGs; provides privacy and emotional support during test. ble to retrieve and print patient 12 lead EKGs from computer system (CPRS - VISTA imaging).

tracheostomy suctioning, monitoring bladder irrigation via 3 way urethral catheter

Performs venipuncture to obtain serum blood samples and blood cultures as ordered according to policy and procedures.

Collects labels and sends laboratory specimens as ordered according to policy and procedure.

Performs finger stick blood glucose testing and documents and reports results according to policy and procedure. Takes appropriate action for critical values.

Assist providers with specialized exams/procedures in the ED by preparing patient, handing instruments to the provider providing emotional support to the patients; cleans equipment and room between procedures using proper infection control techniques.

The incumbent will complete approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency.

performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting, including active listening, restating, and mirroring. The incumbent will maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.

April 2016- 2018 VA of North Texas Dallas, TX

Nursing Assistant GS 5 step 10

•Contributes to the interdisciplinary team care planning and delivery of care process by providing feedback to the RN and interdisciplinary.

•Takes appropriate actions in response to patient emergent situation

•Performs finger stick blood glucose monitor, ambulates patient with/without assistive devices passive range of motion as directed by the RN.

•Uses appropriate lifting/moving/transfer techniques/devices and utilizes standard precautions for all patients which includes following hand hygiene practices and procedures.

•Transport patients; utilizes scale and in-bed scale, special care beds, and vital signs monitor/equipment;

•Recognizes emergency situations and responds appropriately.

November 2015 – June 2016 CA Staffing Fort Worth, TX

Laboratory Technician

Collect samples from patient per Doctors order.

Perform basic point of care testing.

Use EMR system to chart patients and inform physicians of test results.

Prepare sample to be sent out for testing.

Set up, maintain, calibrate, clean and test sterility of medical laboratory equipment.

June 2015 – May 2016 CA Staffing Fort Worth, TX

Nov. 2014 – Jan 2015 Abilene Diagnostic Clinic Abilene, TX

Phlebotomist

Perform basic phlebotomy procedures.

Evaluate patient’s ability to with stand venipuncture procedure.

Explain in the venipuncture procedure and answer patient questions.

Perform basic point of care testing, such as blood glucose levels on patients.

Prepare blood, urine, and other body fluid specimens for testing according to established standards

April 2014 – Feb 2015 Hendricks Medical Center Abilene, TX

Specialty Tech

Provide basic patient care in emergency room setting.

Provided a safe, secure and therapeutic environment for patients.

Can function independently at optimal level carrying out nursing activities.

Perform suctioning, traction care, changing complex dressings care, orthotic and adaptive equipment

Obtain EKG readings, performed ileostomy care, charting, and phlebotomy procedures.

Selected, assembled, and organized supplies, equipment, and instruments needed for procedures.

June 2004 –Oct. 2010 Tarrant County Hospital (JPS) Fort Worth, TX

Patient Care Tech II (MSTII)

Provide basic patient care in ICU setting.

Acquire and distribute patient care supplies.

Performed basic clerical duties.

Insured basic room setup for inpatient and admissions.

Solved problems and made decisions while performing technical support duties.

Knowledge of policies, procedures, and directives needed for specialized procedures.

Education

Certifications/Licenses

Patient Care Tech (CNA)

Phlebotomy (NRCPT)

EKG Technician

AHA CPR/FIRST AID

References

References are available on request

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