BRENDA HERNANDEZ

**** * ******** **, ******, IN *6953 Phone: 765-***-****

Email: ad1uja@r.postjobfree.com

Objective

To obtain a position as a Patient Access Specialist will allow me to use my knowledge and expertise in the healthcare industry to deliver quality care to patients.

Ability Summary

Professional and positive demeanor Medical Terminology

CNA/HHA Basic Computer Skills

Proficiency in Microsoft Office Attention to Detail

Written, verbal and interpersonal communication skills Organizational Skills

Ability to multitask Scheduling

Problem-Solving QMA

Budgeting Quality Control

CPR Certified Case Manager

Equipment Sterilization Medication Inventory

Planning Phlebotomy Blood Pressure checks

Filled Documentation Problem-Solving

Manage Accounts Client Transportation

Employment History

09/2017 - Current CNA/HHA

Reliable Comfort Home Care, Marion, IN

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Bathed patients.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert. Maintain medical records Assist patients with daily activities.

Give medications or immunizations.

Engage patients in exercises or activities Feed patients.

04/2016 - 08/2017 Housekeeper, Cleaning, Cooking Brookdale Marion, Marion, IN

Performed any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties included making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

01/2012 - 10/2016 Case Manager

Grant Blackford Mental Health, Marion, IN

Res Tech assisted with case management of mentally ill clients, following the Assertive Community Treatment (ACT) model. Collaborated with interdisciplinary team members from Medical Service, Mental Health Service, Social Services, Psychological Services, Nutrition and Food Services to plan care for the client.

Worked with client to accomplish goals of care plans. Documented reports for the

Interdisciplinary Treatment Teams to review for clarity of client accomplishments and also identify necessary adjustments to the client's plan of care. Developed and maintained effective and efficient communication to the clients in order to teach the client how to take medications independently, scheduling appointments and planning transportation to the appointments, planning grocery shopping, and budgeting income. Assisted clients to identify and use community resources. Translation of English to Spanish or Sign Language as needed by clients.

Education History

MEDICAL

Associate degree

IVY TECH STATE COLLEGE, Marion, IN

CERTIFICATION CNA

1 Year of College or a Technical or Vocational School

TUCKER VOCATIONAL TECH, Marion, IN

General High School Curriculum

High School Diploma

MARION HIGH SCHOOL, Marion, IN

Occupational Licenses, Certificates and Training

12/2014 Dementia Care, Pharm, Phlebotomy Extern

Ivy Tech

Additional Information

Marion Public Librarian 2008

Managed accounts, translation from Spanish to English

Answered Phones, Assisted with community fairs.

Endo-Surgical technician 2006

Started IV's, assisted physicians with endoscopies and colonoscopies.

Processed and sent specimens to appropriate departments, sterilized equipment Patient Care & Vital Signs

Thompson Consumer (Quality Control Inspector) 1995

Inspected parts, management production, inventory, press operator frit layer, hook plate operator Quality Control

Detailed References

References Available on Request

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