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Legal Assistant Case Management

Location:
Santa Ana, CA
Salary:
$21/hr
Posted:
December 10, 2023

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Resume:

Dwayne C. Strivens

**** * ******* **. *-mail: ad1uhi@r.postjobfree.com

Santa Ana, CA 92701 Phone: 949-***-****

SKILLS:

OS/Software Applications

PC OSs -- Windows 95/98/XP Pro/NT/2000 Pro//10/11 Home

Software Used-- Legal Solutions, Proforma, HotDocs, Microsoft Office Suite (Word/Excel/Outlook/Access/Powerpoint), Case Management (FoxPro), Lotus Notes, Maximizer, IClear, New Invoice, Pacer, Internet Explorer, Firefox, Dreamweaver, Publisher, Vision, AppXtender, Lenstar, WordPerfect, Hummingbird, TrialWorks, Amicus and much more

Technical

Over 19 years of experience troubleshooting hardware and software in the Windows environment.

Over 3 years of experience as a Computer Assistant.

Over 5 years of experience as a Networking technician and consultant, with emphasis on wired and wireless networks and communication.

SUMMARY OF QUALIFICATIONS:

Eight years of experience as an Unlawful Detainer Paralegal, performing post-foreclosure evictions

Senior Paralegal for Unlawful Detainer Department

Eviction Supervisor for Unlawful Detainer Department

Excellent communication skills with clients, courts and tenants

Over 7 years of experience calendaring court trials, motions, delay reductions, etc.

Over 4 years as a Legal Assistant

Rent Control

Bankruptcy experience

Discovery experience

Proofreader with strong attention to detail

Co-founded the Writing Center at Vanguard University

Document and Records Production, Retention and Management

State and Local/County filings

HOA Assessment and Collections

PROFESSIONAL EXPERIENCE:

Leigh & Associates (Irvine, CA)

Legal Administrative (Temporary assignment, 7/08-9/08)

Researched and collected Bankruptcy information from online Pacer system.

Prepared Motions for Relief from Automatic Stay, both form and pleading.

Printed, copied and mailed documents for filing and service.

Morey & Upton, APLC (Costa Mesa, CA)

Paralegal (12/07-4/08)

Performed client intakes and prepared client files.

Scheduled treatments with doctors, orthopedists, chiropractors and physical therapists.

Responded to and propounded Discovery.

Obtained and reviewed medical and billing records, police reports, insurance declarations and accident scene photographs.

Prepared correspondence to attorneys, medical providers and clients, including demand

packages.

Prepared and filed complaints; and, prepared matters for trial.

Set up and negotiated liens with medical providers.

Marlin & Saltzman, APLC (Irvine, CA)

Legal Assistant (5/07-12/07)

Scanned, copied and filed court documents, correspondence and other miscellaneous documentation.

Electronically transferred scanned documents into database.

Processed incoming and outgoing mail.

Strategic HR (Newport Beach, CA)

Legal Administrative (Temporary assignments, 1/06-5/07)

Prepared and sent faxes and correspondence.

Logged and sorted client updates.

Performed updates to records in company database.

Reviewed and edited brokerage agreements for changes in policy.

Ameriquest Mortgage Company (Orange, CA)

Senior Administrative - Legal -- (Irvine, CA) (5/04-11/05)

Records retention and management

Successfully completed critical, time-sensitive projects for Vice President.

Performed updates to records in company database, making information readily available.

Prepared correspondence to opposing counsel.

Bates stamped over 10,000 pages of documents in record time.

Copied and delivered sensitive documentation in a timely manner.

Created Fedex and UPS shipment forms.

Supported two attorneys (including a vice president) and a legal administrator.

MBCI (Houston, TX)

Proofreader (7/03-12/03)

Proofread all sales orders for accuracy.

Demonstrated exemplary ability to locate punctuation, spelling and grammatical errors on company brochures and flyers; thus, increasing the company’s appeal to a wider customer base.

Northwest Staffing Resources (Bellevue, WA)

Administrative (Temporary assignment, 10/02-4/03)

Prepared correspondence for multiple contract specialists.

Updated hundreds of files in county database.

Faxed, copied and scanned department documents in a timely manner.

The Buckley Firm (Mission Viejo, CA)

Eviction Supervisor (3/00-7/02)

Managed four employees, and delegated work to each of them.

Maintained individual caseload of up to 70+ cases per month.

Maintained Rent Control caseload of up to 15+ per month.

Increased eviction report card from a “3” to a “5,” on a 1-5 client grading scale (3 being “average,” 5 being “excellent”). (** Received a grade of 5 in every quarter since assuming supervisory role.)

Brought the firm’s level of quality customer service to an all-time high.

Improved customer service by incorporating a hands-on approach with a faster timeline.

Co-designed database application for eviction department, which improved efficiency and accuracy.

Scheduled and coordinated hearings and trials with appearance counsel.

Law Offices of Steven J. Melmet, Inc. (Santa Ana, CA)

Senior Eviction Paralegal (5/94-12/99)

Successfully performed post-foreclosure evictions for the states of California, Nevada, Washington and Arizona.

Conducted and completed Rent Control evictions for the state of California.

Prepared matters for and calendared trials and hearings, including status conferences and motions.

Prepared notices to vacate, complaints, default judgments, judgments after trial and writs.

Monitored case load of 90+ from start (notice) to finish (vacancy or lockout).

Communicated case status to clients, via daily phone calls and monthly/weekly status reports; thereby, increasing the firm’s level of quality customer service.

Contacted court clerks and Marshals/Sheriffs on a daily basis to determine current status of

case, and developed a great working relationship with each of them.

Typing Speed

65 WPM

EDUCATION:

Vanguard University (Costa Mesa, CA) -- B.A./Communications (pending)

Dean’s List

*References available upon request.



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