OLUWABUNMI OWIKU-MITCHELL

ad1uf0@r.postjobfree.com

Aurora,IL 60502

PROFESSIONAL SUMMARY

HR Professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.

EDUCATION

Bachelor of Arts: Organizational Development -Benedictine University Lisle, IL

Master of Science: Management and Organizational Behavior -Benedictine University (In Progress)

SKILLS

Talent Assessment/Recruiting (full cycle)

Payroll/Enrollment Benefits (401k,403B)

Time Management/Employment Laws & Practices

Change Agent/Leadership Coaching

Training Solutions Development

JSA’s (Job Safety Aid’s)

New Hire Onboarding/W2 Processing/I-9 Verifications

SOP Developmental Processes

Employee Labor Relations/Employee Engagement

LMS/FMLA/LTD/Compliance Audits/ACA Testing

TPM/Conflict Management

Project Management

Conflict Resolution

Union Arbitration, Investigations, Negotiation, Contracts

Training Evaluation Methods

Learning Theories/E-Learning Platforms

Creative Curriculum Development

Talent & Performance Management

Operating Systems: Google Docs, Office Suite, PowerPoint (advanced), Visio, Lectora, Ciid, Cesar, Quick Books, Workforce Management System, SAP(GLOBE), Alchemy E learning, Kronos, HRIS, Distrophy, Ceridian, LMS Software, Micros (HM), Captivate, Storyline, SCRUM, Workday, Paycom, ADP

WORK HISTORY

DHL Ecommerce -Melrose Park, IL 03/2023-Current

Human Resource Manager

•Manage and administer employee conflict resolution processes, conduct, and document investigations through Labor soft. Analyze conflicts identifying HR solutions, Recommend and create action plans for improvement on Soft Skills -Front Line Leadership. Drives implementation of HR functions including employment, employee relations, labor relations, compensation, benefits, performance management and workforce planning within ORD facilities.

•Works with Regional Director of HR to develop new solutions that support the strategy of our business and align with the Central Region. Acts as an advisor for multiple levels of leadership on strategic and tactical human resources issues. Ensures consistent application of approved company-wide and specific employee relations policies and practices. Works with managers and employees to investigate and resolve employee relations issues as they arise. Manages staffing for exempt, and nonexempt roles including support and counsel to managers in sourcing, interviewing candidates, offers and onboarding of candidates.

•Leads succession planning panels to identify risks and development areas for the Chicago, ORD location. Promotes continuous development of leadership through identification and occasional delivery of training. Monitors and encourages programs that support active leadership and employee engagement. Create Employee Engagement activities. Participate in Organizational Initiatives- HR ONE, Support and enable training programs with collaborative relationship with the training department. Act as Liaison with Regulatory and Compliance agencies. Comply with State/Federal laws.

•Manages HRIS system human resources operations by recruiting, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. Implementation of an HRIS system.

•Lead and drive collaboration through cross-functional partnership and management of Learning and Development Champions and CIS Facilitators. Lead in the end-to-end process, management and implementation of Employee Development Reviews and Succession Planning critical to the business.

•Drive and support the Functions in identifying the right talent for the foreseeable vacancies and continuously develop talents based on the competency framework and 6 Leadership attributes. Spearhead and Lead in the planning and implementation of Individual Development Plans of the employees ensuring quality and alignment to one’s Career Aspiration and Competencies.

•Lead the process, and management of Annual Employee Opinion Survey in CS, Finance, IT and GM/FC, including the conduct of focus groups and action planning to complement the results. Lead and implement local plans and programs to enable performance and engagement in the organization. This includes key or large-scale HR or company initiatives e.g. On-boarding, Assimilation Program, Competency Mapping, Digitalization, Jobs Labs, and L&D Champions.

The South Suburban Council- East Hazel Crest, IL 09/2019 – 02/2023

Human Resource Director

•Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives. Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.

•Developing and implementing human resources policies. Supporting strategic objectives. Hiring staff and negotiating employment agreements. Ensuring compliance with laws and regulations. Managing staff wellness and performance reviews.

•Motivating and supporting current staff. Maintaining staff records. Handling employee benefits. Identifying staffing needs and creating job descriptions. Designing and directing training programs.

•Manages human resources operations by recruiting, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. Implementation of an HRIS system.

•Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.

•Accomplishes special project results by identifying and clarifying issues and priorities, communicating and coordinating requirements. Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization value

Human Resource Manager

Manages the development and implementation of the performance evaluation system. Develops and conducts annual salary surveys

Recruit for open positions and perform the full life cycle of recruiting activities to include, sourcing and screening applicants, maintain recruiting systems, drafting offer letters, providing follow through with candidates, etc.

Communicates and updates company policies and procedures & promotes a clear understanding within the organization

Lead organizational effectiveness programs focused on improving individual capability to deliver business results, identifies training and development opportunities. Organize and facilitate staff training sessions, workshops and other activities to increase capability and build employee morale. Review EEO, Workers Compensation, FMLA, Medicare Requirements, Compensation and Benefits, Employee Relations etc.

Provide HR service within organization such as hire/term, conduct evaluations, review progressive disciplinary and provide corrective action. Conduct Onboarding, Lead employee recognition programs, ensures compliance with applicable laws and regulations, Provides policy and program development. Creates KPI for HR department to align with organizational goals

Tree House Foods, Inc. (Advanced Resource Group)- Oakbrook, IL 04/2019 – 09/2019 (Consultant Position)

Supply Chain LMS Manager (HR)

Manages all facets of learning content creation including: conducting needs assessments, develops learning objectives and outcomes on Corporate High- level overview. Performs HRG duties, directly with plant level, onboarding projects, LMS entries, etc.

Applies detailed knowledge of learning and development software, hardware and methodologies to build out the design of a learning solution; Develop plans which ensures the plant achieves its goals for affirmative action in employment; manage talent acquisition process; manage training programs to improve technical problem solving, leadership and organizational skills

Develops, manages and advocates for adherence to LMS system standards, policies and procedures

Lead organizational effectiveness programs focused on improving individual capability to deliver business results

Provide HR service to plants (4-divisions, 42 plants US based). Serve as advisor to site leadership, providing policy and program development; administration to areas which include employment; safety and health; employee relations; EEO; training & development; compensation and benefits; corporate policies; state and federal regulated policies; etc.

Responds to employee relations issues such as employee complaints, harassment allegations, etc.

Midwest Distribution, Inc. - Bensenville, IL 12/2018 – 04/2019 (temporary project-based position)

Human Resource Manager

Partner with Leadership to provide coaching, training curriculum, Develop and administer various Human Resource Plan and procedure for all company personnel. Assist in Workday projects to provide data for employee engagement activities.

Plans, organizes ad controls activities for HR department. Responsible for developing departmental goals, objectives and systems. Assess site for salary benchmarking (Annual). Vendor selections for best practices, data metrics on KPI’s for training

Develops, recommends and implements personnel policies, procedures; prepares and maintains employee handbook; annual reevaluation of policies; benchmarking; payroll merits; monitors career path program and employee relations counseling.

Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement.

Manages and tracks all employee disciplinary actions.

Responds to employee relations issues such as employee complaints, harassment allegations, etc.

West Liberty Foods (Meat MFG Co.)-Bolingbrook, IL 02/2017- 11/2018 (department relocated to Iowa)

HR Learning & Development MGR

Collaborate with Operations/Production to maintain understanding of HR Systems, processes and policies. Responsible for developing/implementing and sustaining effective learning strategies and training programs aligned with the organizations objectives across 3 MFG facilities. Collaborate with operational/management teams regarding identified training deficiencies through surveys, evaluations, assessments, etc. Close identified gaps utilizing data results. Execute and delegate responsibility of team on successful KPI’s for time to hire, cost per hire, early turnover, performance and potential grid levels.

Coach Executive Team and leaders on employee relations and development assessments. Work with talent acquisition for developing approach for attracting technical/operational talent. Design E-learning courses, managing training budget, implement various learning methods (mentoring, coaching, shadowing, classroom, etc.

Create/facilitate New Hire Orientation for successful onboarding of non-& exempt team members. Create reports on turnover, hiring costs, benefits, etc.

Leverage insight from exit/engagement surveys and interviews to address turnover and opportunities. Execute/Perform disciplinary actions, investigations, FMLA, LOA, facilitation annual benefits, employee relation issues, employee moral activities, recruiting/staffing needs, etc., Kronos/Ceridian adjustments, Payroll adjustments, maintain HR policies, regulations, etc. Maintain company organizational structure charts. Process employee data utilizing HRIS system (leaves, wages, working hours).

Conduct annual salary surveys. Maintain and revise company handbook on policies/procedures. Oversee exit interviews. Create reports on turnover, hiring costs, benefits, etc.

Accomplishments: Accomplished 10% reduction rate for retention as organizational goal for Bolingbrook Region. Cost savings 1.5mm + for successfully implementing compliance training program with management team. 7% reduction rate for Safety.

Nestle, USA-(Candy MFG Co.) Franklin Park, IL 11/2012 - 02/2017

Human Resources Manager (COE-Training)

Managed 3-4 Supervisors in Training Department on the Design, develop & implement SOP procedures/training curriculum in Food Manufacturing Unionized facility. Dual role with HR responsibilities FMLA, STD, LTD, state regulations, disciplinary actions, job fairs, interviewing, preemployment screening, etc. for talent requisition and successful 15-20% increase in Job assignments for labor grade 7-17 positions.

Responsible for the full lifecycle Project Management of multiple Human Resources projects including project initiation, forecasting, tracking, stakeholder communication, follow-up and closeout.

Lead E& T pillar for factory. Responsible for meeting KPI's (Compliance Training %, Back up training, Onboarding checklist, etc.) of the HR dept. Train, coach peers on executive team on development of others, increase productivity, governance KPI for successful TPM Launch. Deliver compensation and benefit monthly comparison reports to executive team.

Developed and maintained organizational communication through visual aids, newsletters to ensure knowledge of training, developmental resources. Negotiate with union on key arbitration meetings.

Customize Onboarding for New Hire, Create New Employee Folders, Facilitate New Hire Orientation for SAP (Globe) Create and facilitate Train the Trainer Courses. Oversee Supervisors with Training Coordinators for each department (10-12 rotating TC’s).

Accomplishments: Recipient of Real Recognition Awards for expertise on the successful implementation and sustainability of Globe/SAP system, Creation of Moral Committee through communication project, Volunteer work with the PADS agency,2016 Recipient of Best in the Nest Award for successfully training over 700 employees in the newly integrated Alchemy E-learning System for Compliance training, Successful NCE Gate Assessment as Lead E & T Pillar and effective training facilitation TPM-Deep Clean 2016. 15% decrease in Supply Chain area due to successful implementation Real Time inventory through consumption/production SAP entries.

Metropolitan Family Services-(Social Service Co.) Chicago, IL 07/2012 - 06/2013

Site Job Developer & Training Manager (Intermittent)

Managed a team of 10 Community Service Aides (CSA-Supervisors) during the Chicago Housing Authority- Family Works SYEP Summer Program. Responsible for finding 30-40 Employers to participate in summer program for temporary employment of 293 youth. Developed Training Curriculum for “Work Ready”

Daily Collaborate with senior staff KPI metrics, target’s and retention goals for full employment of youth after termination of Summer Program. Consult with Employers presenting persuasive demonstrations on the background of Agency for retention of working vendor relationships

Accomplishments: Successful creation launch of the WIA Act Training sessions throughout Summer Program. Target goal 100% employment accomplished.

Lasalle Network Group (Computer Share Fund Services-Call Center)-Chicago, IL 06/2007 - 03/2009

Mutual Funds Training Manager (Intermittent-PT)

Senior Client Specialist (Call Service Center) - Aon Risk Services-Glenview, IL (Insurance Co.) 04/2009 - 03/2011

PES Business Analyst - CNA Insurance-Chicago, IL (Insurance Co.) 10/2005 - 05/2007

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