Quality Assurance Software
Resume:
Wesley J. Kipp
(Jim)
Westerlo, N.Y. 12193
Cell Phone: 518-***-****
Email ******@*****.***
OBJECTIVE To obtain a position utilizing my technical knowledge, management skills and Quality Assurance experience to help a company to achieve its quality goals.
EXPERIENCE
Product Manager Idera
January 2023 - September 2023
●Managed the Backlog for Ranorex team
oSelenium Compatibility
oWPF updated Compatibility
oFix Pack cycle management
Lead Software Quality Automation Engineer Globalality
June 2022 - January 2023
●Manual Software testing of the AI matching system for procurement.
●Created test cases using TestRail and integrated them with Cypress the automated testing tool
Lead Software Quality Automation Engineer MM Hayes Corp
Dec 2018 - June 2022
●Software Automation
oUsing Ranorex Automation Tool
●increased Automation coverage of QCPOS application by 85%
●Oversee the automation of new features
●Assigned work to SQA engineers
●Oversee and manage the creation of Automation test beds for additional applications
oQCWEB
oMYQC
●Attended and Participated in Leads meetings determining focus and direction in the Dev department.
SR. Software Quality Engineer IEEE GlobalSpec
July 2014 - November 2018
●Performed Quality Assurance Testing
●Implemented a CCM level 4 Regression testing format
●Increased Quality measured by defects to production by 50% Globalstore Project
Senior Data Administrator/QA Lead Automation Davis Vision
August 2006 - July 2014
●Performing Quality Checks on Encounter Files sent to our Clients
●Maintain Documentation in Mercury Quality Center and Defect tracking.
●Admin for QC Projects
●Documenting and maintaining Program changes for Encounter Files
●Creation and maintaining the regression test bed using Mercury QTP
●Increased the level of Automated testing by 50% by using Mercury QTP
●Maintained and updated HP Quality Center
●Created a testing process to maximize re-use of existing manual and automated scripts
Quality Assurance Specialist, CMA Consulting Services
July 2005 - August 2006
●Set up testing test procedures
●Set specifications for a regression-testing environment.
●Create automated test scripts on multiple platforms.
●Create test plans for multiple projects.
●Create and Manage the Quality Assurance department
●Set up and Maintain a change control environment
●Implemented the Rational Process using RequisitePro, Rational Robot, Rational Manual Tester and Test Manager.
●Implemented the “V” model Testing Process
Chief Technical Specialist / Technical Services, Empire BCBS, Albany, NY
October 2000 to July 2005
●Project test lead overseeing and implementing testing procedures for all phases of testing, integration tests, system testing, automated regression testing utilizing Rational Robot and unit acceptance testing.
●Modified scripts using SQA Basic code through Rational Robot, a functional testing tool and using Silk Performer, a stress and performance test tool.
●Track record of 99% or better in on-time service throughout tenure.
●Set up E-Business test procedures, matrixes and coordinated E-business testing for new corporate web sites: including setting business rules and creating automated test scripts based on those rules.
●Managed E-Business test teams at three sites, planning test automation, preparing trend analysis, directing staff and managing 7 E-Business projects simultaneously.
●Worked with vendors in choosing automated testing tools and arranging proof of concept meeting with the vendors.
●Performed regression testing using Rational Robot.
●Utilized Rational Test Manager for trend analysis
●Performed as back up for stress and performance test team using Segue Silk Performer.
●Set up a relational database for defect tracking
●Lead the complete test process for newly purchased software from the beginning of the test cycle to the end including setting up automated test scripts.
Senior Business Systems Analyst/Planning and Implementation, Empire BCBS, Albany, NY
October 1997 to October 2000
●DBA for the change control database.
●Produced weekly, monthly and quarterly reports from infoman using MS Access
●Performed analysis for the System Error Reduction Project
●Trained Infoman and the CR process at multiple sites.
●Aided in the dissemination of help line calls
●Project leader on the DME project
●Assisted team leaders as needed.
●Prepared individual and unit objectives
●Set up E-Business test matrixes and test plans
●Project Planner on the HMO Coalition Cutover Project.
●Project Planner on the ICS/MCS Shutdown Project.
●Participated in the TOPPS Migration as a Planner and Analyst
●Prepared requirements for change request using pseudo-code
●Answered help line calls providing customer support
Senior Customer Service Representative /Customer Service, Empire BCBS, Albany, NY
August 1994 to October 1997
●Answered customer inquiries via the telephone and correspondence
●Provided support to representatives while the answered customer inquiries
●Analyzed customer inquiries and identified system errors.
●Handled telephone inquiries where customers requested to speak to a supervisor for two departments.
●Received letters of commendation for the CEO of the company thanking me for the professional and courteous way I have handled customer inquires.
EDUCATION Hudson Valley Community College, Troy, NY
Certificate in Information Systems, GPA 3.83
Certificate from Segue on the Silk Performer tool
COMPUTER SKILLS
Languages: COBOL, Visual Basic, SQA Basic, C, Java, JavaScript, XHTML, SQL
Software: Segue Silk Performer, Rational Suite Test Studio, Rational Robot (specialist), and Familiar with ATF test tool, MS Excel, MS Access, MS Word, Frontpage, MS Project, MS PowerPoint, Visio, Homesite, Mercury QTP and Quality Center, Ranorex Autoamtion testing tool
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