ROBERT RAINE

• Location: Las Vegas, NV • Phone: 945-***-**** • Email: ad1u8t@r.postjobfree.com • LinkedIn: in/robbi-raine-mba SUMMARY

Results-driven sales leader with over 18 years of experience in sales growth in consumer, business-to-business, and government sectors. Known for spearheading channel sales growth by implementing effective sales strategies and developing programs that drive high productivity. An analytical leader with a finger on the pulse of current market dynamics and trends. A culture champion and team leader with a passion for creating a winning sales culture and making bold moves to bring out the best skill in every individual that has the will to improve. Invested in individual seller development and participation. E DUCATION

Master of Leadership & Management, 2022 – Western Governors University Master of Business Administration, 2020 – Western Governors University Bachelor of Science in Information Technology – University of Phoenix Online Associate of Science in Business Administration – University of Phoenix Online PROFESSIONAL HISTORY

AT&T LAS COLINAS, TX

INTEGRATED SOLUTIONS MANAGER June 2021 – Present

Led a regional salesforce to acquire Postpaid Voice growth share from Verizon and T-Mobile in the retail consumer and small business sectors and supported $9.2MM in sales from the Telecomm portfolio of Wireless postpaid voice, rate plan features, and new internet services. Heavy focus on formulating and executing channel strategy, channel development, marketing, and network expansion with the implementation and evaluations of KPIs and sales targets Ø Managed and motivated 2 teams of 12 In Field sales experts that both ranked in the Top 20 teams in the nation;

- One team exceeded sales quota target budget in 2022 by 75%, totaling $2.5MM in additional revenue Ø Generated impactful campaign results collaborating with retail and FirstNet channel partners on business development opportunities, generating an additional 800 Postpaid Voice as a result in 2022 Ø Generated 35% YoY sales growth in 2022 by curating a winning culture of fun and accountability Ø Coached employees to schedule follow up visits and maximize home-visits; saved $35,000 in fuel costs in 2022 Ø Implemented a manager development program for field representatives;

- Provided mentoring and promoted two Field Sales Representatives to Integrated Solutions Manager;

- Attrition reduced by 35% YoY and the program was adopted in the entire Western Region Ø Improved sales production by 28% in Q4 2022 after three consecutive months of decreasing dispatch volume by implementing new dispatch activities

AREA RETAIL SALES MANAGER October 2019 – June 2021 Owned multi-unit sales performance for an 11-store area in Las Vegas & Mohave County Arizona producing $23MM. Developed business cases and created channel strategies for both corporate-owned retail and authorized retail partner locations to improve performance and individual sales member productivity. Implemented sales and operational support. Ø Managed sales performance for a telecom portfolio of Wireless, Voice, Data, TV and Internet services and wireless accessories, targeting Consumers, SMB, Enterprise, Government, and First Responders Ø Coached and led corporate owned employees (6 Management, 30 Frontline) and served as an authorized retail partner liaison to an additional 30 District Managers, Store Managers, and frontline sellers Ø Vice President Award Recipient - drove a winning culture of providing world class service to every customer Ø Ranked Top-3 ARSM in sales attainment in the nation in first half of 2021;

- Recognized for increasing authorized retail production by 100 postpaid voice accounts per location per month from 2019 to 2021;

- 6 of 9 locations produced at corporate-owned store levels with a fraction of the employee headcount;

- Led the turnaround of two retail partner locations that were underperforming corporate retail store locations by 45% to exceed their sales attainment goals by 65% Ø Coached, motivated, and developed a retail store manager for a promotion; enabled them to increase store sales volume, transform the employee culture, in turn empowering the store to exceed overall sales attainment goals

- Store manager received a promotion to Area Retail Sales Manager in 2021 RETAIL STORE MANAGER III July 2017 – September 2019 Managed the highest volume retail location in the state of Nevada and the 8th highest volume location in the West Region. Developed sales and marketing strategies at the frontline employee-level to help them achieve a balanced scorecard curated a culture that aligned with and supported employee personal/professional goals. Planned involvement in community events to build market presence.

Ø Awarded TOP RSM in Desert Southwest Market in 2019 Ø Managed and coached 18 frontline sales reps and 3 leaders to capture store sales revenues of $10.5MM Ø Instilled a culture centered around employee personal and professional goals to combat 45% attrition; improved attrition to 12% and assisted 4 employees with promotions to management roles while enabling others to plan for/make major purchases for their families

Ø Increased DirecTV sales by 30 to 40 accounts per month for 12 consecutive months, by increasing per salesperson productivity by 2+ sales per month

Ø Implemented an informative accessory sales strategy that pushed average volume from $50 to $125 per transaction in both 2017 and 2018 – a 250% increase ADDITIONAL POSITIONS HELD WITHIN AT&T:

Assistant Store Manager October 2015 – July 2017

Retail Sales Consultant October 2013 – September 2015 VERIZON WIRELESS LAS VEGAS, NV

ASSISTANT SALES MANAGER February 2012 – July 2013

Responsible for driving sales and coaching employees to expected behaviors in meeting or exceeding sales quotas by providing a sales strategy meant to improve balanced scorecards for our store location. Generated reports to help create impactful goals for employees that aligned their compensation with their overall performance. Ø Coached 10 frontline sales reps on KPIs to bolster productivity and capture store sales revenues of $4.8MM Ø Increased strategic product sales 110% YoY in 2013 Ø Developed a sales mastery program for RSAs which drove store ranking from the bottom 3 to the 2nd highest ranked retail location in the Las Vegas market in 2012, with a 70% YoY increase in overall attainment Ø Process development: implemented a bring 5, sell 3 accessories sales method to target KPIs; accessory sales increased in 2011 from 68% overall attainment to 105% overall attainment in 2012 K EY SKILLS & COMPETENCIES

Channel Partner Management • Channel Operations Leadership • Sales Strategies • B2B Sales Development Multi-Unit Retail Management • Executive Relationship Management • Sales Training & Leadership • Employee Evaluations Customer Retention • Excel, PowerPoint, Word