T. Melissa Odom

*** ****** ***

Killen, AL *****

ad1u4k@r.postjobfree.com

256-***-****

Work Experience

General Manager

Jack’s Family Restaurant

October 2023-October 2024

• Communicates with restaurant customers, teammates, and managers in a positive manner.

• Maintains the highest level of \WOW\ Hospitality.

• Strive to enhance our guest's experiences at every opportunity by satisfying and exceeding their expectations.

• Increase restaurant sales and profit by building community relationships/partnerships and providing outstanding products and services.

• Ensure an effective work schedule is posted each week.

• Responsible for all levels of staffing and new hire orientations.

• Ensure all training and certifications processes are in place and 100% compliant.

• Executes action plans using systems, training, operation manuals, and all other available resources.

• Review daily numbers each day of work and coach and praise their results to the other team members.

• Provide leadership by generating excitement, enthusiasm, and a positive attitude and commitment toward company objectives.

• Ensure compliance with company standards in all areas of operations in include; product preparation and delivery, customer service, facilities maintenance, and financial accountability. Staff Account

Safe Place Inc

Aug 2021- December 2021

( temporary position)

● Manage the payroll processing of bi-monthly payroll, including garnishments, and levies and new hires.

● Process Payroll taxes

● Prepare Grant reimbursement packages.

● Process and maintain monthly travel reports.

● Process and pay Client request

● Process and pay vendor invoices

● Assistant in the grant application process

Office Manager/Project Management

RDT Enterprises, LLC/ and Eagle Pro LLC

Aug. 2016 - Jun 2020

● Managed the payroll processing of weekly payroll, including garnishments, and levies.

● Processed Certified Payroll for prevailing wage projects.

● Processed all new hires

● Processed and maintained weekly employee expense reports.

● Process all State and Federal Tax documents weekly, monthly, and quarterly.

● Monthly reconciliation of all credit and banking accounts.

● Managed and maintained all invoices to Customers for Accounts Receivable

● Managed and maintained Accounts Payable for Suppliers and Vendors associated with work projects.

● Created and maintained a Budget for all ongoing Construction Projects.

● Processed PO's and Subcontracts for Supplies and Vendors for assigned projects.

● Created and maintained schedule on assigned projects

● Liaison between Customer and CEO

Senior Quality Engineer

Gulfstream Aerospace - Savannah, GA

Aug 2011 - May 2016

● Supplier Quality Management and Supplier process improvement

● Collect and evaluate supplier quality data to identify process improvement opportunities within the supply chain.

● Working with the supplier directly, create corrective action plans to address process failures.

● Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities.

● Regularly communicate with Engineering, Quality Engineering and Supply Chain internally to identify opportunities for quality and productivity improvement.

● Collect and maintain supplier performance metrics.

● Coordinate with Technical Support, Engineering, Manufacturing and Technical Support to ensure awareness of known purchased part or product quality issues.

● Participate in FAR meetings to discuss failures returned to suppliers and drive RCCA..

● Regularly visit suppliers and assist Supply Chain in conducting Supplier Audits.

● Support corrective action process

● Participate in Production meetings and present purchased parts or product quality issues.

● Investigate reported external quality issues that are believed to be purchased part or product driven and present findings at Production meetings.

● Perform or lead root cause analysis on purchased part or product quality issues and work issues through the containment phase of the corrective action process.

● Communicate and instruct suppliers on the use of a corrective action process and quality tools & techniques.

● Participate in the Quality Control Discrepancy Report (QCDR) discussions

● Support Supplier Qualification and Disqualification

● Maintain supplier audit results.

● Identify repeat quality issues by supplier and maintain supplier quality scorecard.

● Recommend suppliers for qualification and / or disqualification based upon quality performance.

● Work closely with our customer (Production) to ensure no supplier issues and to resolve any supplier issue is a timely fashion to avoid disruption to the production line

Administrative Assistant III

Gulfstream Aerospace- Savannah, GA

Aug 2010 - Aug 2011

● Perform a wide range of administrative support duties including but not limited to use of word processing and spreadsheet applications, filing, directing phone and in person requests for information, preparation of internal correspondence,

● schedule and travel coordination, mail processing, and departmental meeting support

● Accomplish specific departmental responsibilities in accordance with published departmental work instructions. Maintain department procedures and work instructions.

● Work with specialized software applications to develop controls and reports for the department, division or company

● Participate in the administrative tracking of budget, annual objectives and strategic planning efforts

● Assist in procedural development as required

● Maintain accurate records for the following:

● Monthly team budget reports

● Monthly departmental budgets

● Maintain Employee Welfare budget of $ 8960 annually

● Order, Organize, and set up all luncheons for department with budget of $2960 annually Education

Bachelor of Business Administration in Business Administration Faulkner University - Huntsville, AL

2003

Skills

● Microsoft Office Including Word, Excel, PowerPoint and Adobe Acrobat

● SAP

● Quickbooks

● MIP Fund Accounting

● RTI Connect

● Sicom

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