Case Manager Project

BARBARA MARTIN

• 504-***-**** • ad1u3v@r.postjobfree.com

DEDICATED DISASTER CASE MANAGER

Disaster Case Manager • Case Manager • Project Manager • Disaster Specialist

Disaster Recovery • Project Management • Case Management • Customer Service

Built Homes • Replaced Property • Organized Emergency Supplies • Conducted Interviews

WORK EXPERIENCE

Plexos Group LLC June 2021-July 2022

Texas Rent Relief Program

Disaster Case Manager

Organized and reviewed Texas Rental relief program applicants impacted by COVID-19

QA/QC applications submitted for client recovery

Umcor/ Rio Texas Conference, Organized Disaster Case Files July 2018 - April 2021

Disaster Case Manager

●Spearheaded all aspects of disaster recovery including communicating with impacted people.

●Partnered with Disaster Recovery resources and organizations to increase help for victims.

●Participated in the client recovery process and advocated for funding for recovery needs.

Bellville Property Management Oct 2014 - Aug 2018

Property Manager

●Oversaw a 76 unit apartment complex and managed residents files and leases.

●Conducted lawn repairs, maintenance upkeep, and repaired various properties for customers.

Home Depot, Brenham, TX Oct 2013 - Oct 2014

Disaster Specialist

●Organized emergency supplies for disaster relief serving as Communications Team Lead.

●Administered the delivery and setup of distribution of supplies to assist victims of disaster.

Franklin Industries, LLC, Baton Rouge, LA June 2006 - Dec 2011

Community Outreach Disaster Team Lead

●Directed program staff members and intervened in crisis situations to protect residents.

●Implemented ongoing staff training programs based on a collaborative crisis intervention model.

●Conducted competency-based, interactive interviews to identify client needs.

●Directed client service with a focus on reducing dependency and increasing self-sufficiency.

●Provided emotional support while with residents to develop long term plans and goals.

●Referred residents and families to community resources to improve well-being and quality of life.

Prior Experiences: Jefferson Parish School Board, Secretary to Principal/Office Manager; Smith/Rosenberg Law Firm, Management Assistant

EDUCATION

Our Lady Of Holy Cross College, New Orleans, LA

Bachelor of Applied Science, Business Management

TECHNOLOGIES & CERTIFICATIONS

Technologies: Adobe, Neighborly, Trap, Microsoft Office

Certifications: Insurance Course; Hazmat Certified, 8 FEMA Certifications in Disaster Recovery

Privacy at DHS -Protecting Personal Information

Case Management and The Client

Cultural Competency, Boundaries and Safety

Confidentiality and Force Protection

Policy and Procedures

Professional Boundaries,Client Safety and Well Being

Understanding Disaster Recovery

Understanding Department of Homeland Security

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