Customer Service High Level
Resume:
RESUME
Alicia B. Johnson
Email: *****************.*@*****.***
Adress: #51 Charles Drive Bushe Street San Juan
Professional Summary
Aquired over16 years experience in the hospitality industry with the ability to administer superior qualitycustomer services based on the best practices in industry's standards.
Incorporated with strong people skills with a high level of professionalism,planning,thoroughness and accuracy.
Date of Birth: 25th January 1983
Maritial Status: Married
Experiences:
2007- Present
Jaxx Inteernational Grill
Waitress/Hostess
Meet and greet customers
Assist with desired menus
Provide superior quality customer service
Mastering multi-tasking
Managing a high level of professionalism especially under pressure
2004- 2007
Mainstream Foods Limited(Subway)
Supervisor
Oversee all restaurant operations
Rostering staff periodically
Daily account balancing
Promote and motivate staff by creating incentives
Ensuring customer satisfaction through promoting excellent service
Education:
CTS College of Business and
Computer Science
Mathematics
Barataria South Secondary
Office Administration
Principles of Accounts
English A
Skills:
Proficient with Customer Service Relationship Management
strong Interpersonal Skills
Transferable Skills
Multi- tasking
Time Management
Ability to work under pressure
References:
Kristie Ward Kitwana King
# 303-6870 #353-2914
Contact this candidate