RESUME

Alicia B. Johnson

Phone: ***-****

Email: ad1u3u@r.postjobfree.com

Adress: #51 Charles Drive Bushe Street San Juan

Professional Summary

Aquired over16 years experience in the hospitality industry with the ability to administer superior qualitycustomer services based on the best practices in industry's standards.

Incorporated with strong people skills with a high level of professionalism,planning,thoroughness and accuracy.

Date of Birth: 25th January 1983

Maritial Status: Married

Experiences:

2007- Present

Jaxx Inteernational Grill

Waitress/Hostess

Meet and greet customers

Assist with desired menus

Provide superior quality customer service

Mastering multi-tasking

Managing a high level of professionalism especially under pressure

2004- 2007

Mainstream Foods Limited(Subway)

Supervisor

Oversee all restaurant operations

Rostering staff periodically

Daily account balancing

Promote and motivate staff by creating incentives

Ensuring customer satisfaction through promoting excellent service

Education:

CTS College of Business and

Computer Science

Mathematics

Barataria South Secondary

Office Administration

Principles of Accounts

English A

Skills:

Proficient with Customer Service Relationship Management

strong Interpersonal Skills

Transferable Skills

Multi- tasking

Time Management

Ability to work under pressure

References:

Kristie Ward Kitwana King

# 303-6870 #353-2914

Contact this candidate