Customer Service Account

MAYRAVASQUEZ 843-***-**** ****************@*****.***

KNOWLEDGEABLE AND DEDICATED CUSTOMER SERVICE PROFESSIONAL WITH EXTENSIVE EXPERIENCE IN THE 25 INDUSTRY. SOIID TEAM PLAYER WITH OUTGOING, POSITIVE DEMEANOR AND PROVEN SKILLS IN ESTABLISHING RAPPORT WITH CLIETS. MOTIVATED TO MAINTAIN CUSTOMER SATISFACTION AND CONTRIBUTE TO COMPANY SUCCESS. SPECIALIZE IN QUALITY SPEED AND PROCESS OPTIMIZATION. ARTICULATE, ENERGETIC AND RESULTS-ORIENTED WITH EXEMPLARY PASSION FOR DEVELOPING RELATIONSHIP.CULTIVATING PARTNERSHIP GROWING BUSINESS. ADMINISTRATION EMERGENCY RESONSE DATA COLLECTION STAFF SUPERVISION CUSTOMER SERVICE ACCOUNT UPDATING

07/2016-TILLLIEUTENANT/FLORECE COUNTY SHERIFF OFFICE/EFFINGHAM, SC

RESPONDING TO EMERGENCY SITUTION AND PROVIDED FIRST AIDE FOLLOWING FACILITY GUIDELINES.RESOLVED ISSUESS AND DISPUTES BETWEEN INMATES PROFESSIONALLY AND RESPECTFULLY. MONITORED AND CONFIRMED COMPLIANCE WITH SAFETY STANDARDS AND REGULATION.COMPLETED DAILY WORK SHEET AND DELEGATED TASK TO EMPLOYEES. SUPERVISED 20 EMPLOYEES AND PERFORMANCE OF TASKS AND MANAGED 500 OFFENDERS.

09/2009-04/2016CORRECTION OFFICER/WOMEN PRISON FACILITY/ RICHMOND VIRGINA

SEARCHED CELLS OF INMATESTO IDENTIFY AND CONFISCATE CONTRABAND AND OTHER PROHIBITED ITEMS. ESCORTED INMATES FROM CELLS, COURT, HOSPITAL MEDICAL APPOINTMENT. CONDUCTED ROUTINES AND EMERGENCY HEADCOUNTS.

01/2005-04/2009CUSTODIAN/NEW YORK CITY HOUSING AUTHORITY/NEW YORK, NY

MAINTAINED CLEANLINESS OF RESTROOM BY WASHING DOWN PROPERTY SANITIZING WALLS, FLOORS AND TOILETS. PERFORMED DAILY FACILITY CHECKLIST FOR CLEANING FLOORS WIPING DOWN GLASS ENTRYWAY AND COLLECTING TRASH. HELP OUTSIDE CREW COMPLETE GROUND MAINTENANCE TASKS SUCH AS MOWING GRASS, TRIMMING BUSHES AND REMOVED DEBRIA

12/1994-05/2006 SECURITY GURAD AND PERSONNAL ASSISTANT/NEW YORK, NY

GREETED GUEST PROFESSIONAL AND COURTEOUSLY TO CULIIVATE WELCOMING ATMOSPHERE WHILE MAKING SAFETY PRIORITY. RESPONDED QUICKLY TO INCIDENTS AND ASSESS AND DEFLECT ISSUESS.REMAIN CALM ASSERTIVE AND MINDFUL TO THINK CRITICALLY AND PROBLEM SOLVE DURING STRESSFUL SITUTIONS

Skills Experience Education

06/1990 GED/NEW YORK UNIVERSITY/NEW YORK, NY

LANGUAGESSPANISH FULL PROFESSIONAL

MY ACHIEVEMENTS LICENSE: SECURITY GURAD/CORRECTION OFFICER (2) TIMESIN MY YEARS WORKING I HAVE BEEN ABLE TO GO TO THE NEXT LEVEL CAUSE I WORK HARD AND HELP OTHERS ABLE TO BE A LEADER AND ALSO WORK BEHIND THE SCENES. I HAVE SUPERVISED AND ABLE TO JUST BE THERE IF NEEDED IM NOT SCARED TO ASK FOR HELP.