DAVID JENKINS

984-***-****

ad1u1s@r.postjobfree.com

SUMMARY:

As a Linux administrator / Network technical support engineer part of my duties consisted of building Linux servers that scanned all servers on the power nine network. I also worked with the development team assisting and deploy new versions of security software VI modifying script configuration as prescribed by developer’s notes. I also used multiple monitoring software to monitor interfaces, log files and overall health of servers on multiple plans and server farms. Responding to BMC, Netview, Nagios, Tivoli as well as Auto support alerts, to formulate problem determination and devise solutions on server, network, NAS, SAN, points of failures. I also analyzed debugged and conducted investigations, research and developed action plans to whole solutions. I also initiated root cause analysis for trending and wrote knowledge base articles for solution database repositories. I built and deployed and configured servers, rebuilt NSL databases and upgraded OS.

TECHNICAL SKILLS:

·UNIX, SUN, Solaris, LINUX, HPUIX and AIX systems

·Red Hat Linux 7, 8

·Cisco switch configuration

·Wireshark troubleshooting

·Firewalls and Application tests

·Cisco hot standby switch testing

·Documenting and testing ERPS II experience

·Windows Enterprise servers

·Linux Slack ware 14 X

·Red Hat Enterprise 4x, 5,6

·Load Runner, Cisco hot stand by testing

·Remedy, Vantive SAP

·SAN/NAS, VTL, VM Ware

·Thales key management Systems HSM

·Netview Tivoli

·SAN/NAS support Engineer fabric troubleshooting

·Cloud troubleshooting

·Virtual tape Libraries SAN NAS Filers

·Web hosting services, Linux security scanners

·FAS filers

·Bash shell

·DNS/DHCP

·Fabric trouble Shooting

·Virtual stream Troubleshooting

·Data domain support and troubleshooting

·Brocade encrypted switches

·Vmware 6.0

·NFS

·CIFS

EDUCATION:

New Horizons Computer Learning Center. 1994

Wake Technical College 1985

Day timer NFC 1996 Skill Path certified 1996

Interpersonal Relation skills; Skill Path; Fred Pryor seminar 1991

Cisco and Internet Working technologies 2000

E learning course work IBM 2004

Excellent Customer Services Skill Path 1995

Xylan Switch Training and Problem Determination IBM 1997

Self-Study Lab Running Solaris 10 Experimental and Linux on HACMP 2005

Virtual Tape Library Trouble Shooting NetApp 2009

NHTT Filers NetApp 2010

SAN Trouble Shooting NetApp 2010

SAN Troubleshooting Solaris Netapp 2010

Data Domain EMC 2017

Network troubleshooting EMC 2017

EXPERIENCE:

2019-present. Uber/lift

Transportation industry/ semi retired.

07/2019 to ROBERT HALF / RED HAT. Raleigh NC

11/2019 Linux administrator networking division

·Provide networks installation and support

·Installation and configuration of KVM

·Upgrades and troubleshooting using SOS

·Partitioning and formatting

·installation and troubleshooting 7x and 8x

01/2018 to EMC/DELL Morrisville North Carolina

02/2019 Sr Analyst/ Technical support Engineering

·Provide networks installation and support of Data domain filers

·Troubleshoot, configuration and debugging for data domain red hat 6x

·Analyzed BASH logs for errors and failures

·VIM logs for point of failures

·Assisted customer with failures and configuration issues,

·Network trouble shooting issues via WebEx

·Researching issues and writing Acton plans

·performing root cause analysis on customer issues

01/2017 to MARCHON PARTNERS. Boston MA.

12/2017 EMC Technical support Engineering

·Provide networks installation and support Technical Data domain filers

·Provided technical support troubleshooting debugging for data domain redhat Linux 6 x operating ssystem. Analyzed BASH logs for errors and failures.

·VIM logs for point of failures

·Assisted customer with failures and configuration issues,

·Network trouble shooting issues via WebEx

·Researching issues and writing Acton plans

·performing root cause analysis on customer issues

03/2016 to E-team / Hewelett Packard/ Linux/Windows Administrator Raleigh NC

06/2017

·Support Linux platforms RHEL 7x servers

·Support Mysql quad database clusters

·Support and troubleshoot SAML 2.0 is an XML-based protocol

·Support and troubleshoot Apache Tomcat for SSO

·Use and support Thales HSM for high encryption Key management Systems

·Support Windows servers

·Sensitive Government Clearance

·Support USPS Public Sector Team

·R&D support team's

05/2014 to AVESTA / CISCO RTP NC

12/2014 Level 3 Escalation Engineer/Linux Administrator

·SME for NCCM tool used to push configuration changes and auditing for enterprise networks.

·Escalation engineer for CSPC monitoring and collection tool

·Linux administrator on VM ware, maintained Linux servers for CSPC, NCCM servers correcting issues and trouble shooting.

·Maintain VM ware and VMs mounted correcting and troubleshooting any and all server issues.

12/2014 to FREELANCE TECHNICAL SUPPORT CONSULTANT(Temp Assignments) RTP NC

Present

·Provide networks installation and support

·Installation troubleshooting a configuration of Linux red hat products

·Installation and troubleshooting servers AIX,,Solaris, windows and Linux

·SAN/NAS installation and support

·Assist with expansion solutions for small businesses

08/2012 to IBM

02/2013 Linux Security Administrator RTP NC

·Built support and manage Internet security scanners as well as updates patches and maintenance and repair in the IT Corp Security department

·Maintained monthly spread sheets for demographic, OS update records.

·Built Linux Slackware 14x server set up and configured dis arrays and partitions.

·Assisted development with loading and configuring loading binaries code on new business acquisitions

·Assisted with the deployment and development of HTTP security systems server applications

·Implemented monthly OS patches on Linux security scanners for security compliance

·Performed monthly testing, documenting and rebuilding NSL plugin databases

·Assisted with integration of new business acquisitions of networks to IBM power 9x network

·Monitored core updates and plugins as well as server status issues using NAGIOS for network

·Experience with AIX 5x 6x 7x and Linux Red Hat Enterprise 4x and 5x

04/2008 to NETAPP

02/2012 Network Engineer/ Advance Technical support RTP NC

·Provided multi-level technical support for diagnosing, reproducing, and fixing software and hardware issues dealing with Solaris Unix servers

·Troubleshooting Solaris SAN/NAS connectivity issues pulling dmesg, message logs for fabric investigative issues.

·Checking drive space, Ethernet interfaces as well as processes, syslogs and vmstat on Solaris servers

·Utilized state of the art nonproduction labs for production environment reproduction and action plan formulation

·Entering notes data and releasing parts using SAP system.

·Provided support for Unix/Linux/Aix host based backup systems including but not limited to Brocade San switches and various packages associated with VTL and provide ASUP support troubleshooting Red Hat 4x and 5x issues related to SAN NAS issues...

·Researched error messages, study of diags, and created corrective action plans

·Provided support for Filer, Data Fort high encryption HW/SW, SAN, VTL issues.

·Performed San troubleshooting and provided phone and email support to Europe and Asia Pac.

·Analyzed backup and media server (Linux/SUN/AIX/Windows host server connectivity issues Study and review de-message, error and diagnostic logs.

·Used WebX BMC and RLM tools to analyze filer issues.

·Pulled ASUPS and message logs for analysis collecting core-dumps for Engineering

·Checked the status of aggregates … replaced disk etc...

·Ran hardware diagnostics replacing DIMMS and NV RAM and PC flash cards

·Net-boot VTLS and resolved Boot image issues

·I supported our European clients with storage and cluster issues

·Troubleshoot Vertas and NetBackup issues

·Restore lost data and replaced drives and rebuilt aggregates

07/2007 to AT&T RTP NC

03/2008 HPUX Systems Administrator

·Reacted to alarms and logged in to check status of network interface connectivity, web/Apps services/instances, and disk space issues on HPUX servers

·Responding to BMC alert for processor usage, file system issues, network connectivity issues, syslog issues on Solaris platforms.

·Supported Vantive and Remedy users in AOTS operations using jump start configured Solaris interfaces IP addressing gateway a subnet masking also patching.

·VI files for errors and failures greping info on status of instances and virtual machines

·Starting failed backups and running processes in & background, tailing files to confirm daemons are running

·Troubleshoot Server connectivity issues

·Checked error messages, syslog events/vi logs and correcting server issues

·Checked ques/bounced instances and drained que workflow events

·Responded to all Unix/HP complex issues utilizing BMC Patrol.

·Validated and troubleshoot platform and network support issues

·Trap Tracker, Smarts and Remedy AOTS support

·Managed HTTP, FTP, process, instances and services.

·Investigated security issues, failed processes, HTTP, DMS, and DMR and networking support

·Served as technical support by performing ticket routing and activating and resetting user’s passwords

·Utilized maintenance methods of NIS and HMC System management utilities

·Restarted zombie instances and recycling instances and services

·Performed Vantive password reset and patched customer 1 level support

·Provided AOTS and GPS and Vantive basic application support.

·UNIX, SUN, HP/UNIX and Windows systems administrator, NIS/HP NIS+

·Decommissioning and repurposing Solaris boxes also performed routine maintenance on Solaris platforms...

09/2006 to IBM

12/2006 Systems Administrator/Transitional Engineer RTP NC

·Installed/patched/configured directory structures, software, and files services. Administrator of AIX systems Managed HTTP services

·Performed test on HACMP

·Building upgrading and troubleshooting patching Red Hat Linux Enterprise 4x

02/2006 to GLAXO SMITH-KLINE

07/2006 AIX System Administrator

·Experienced with AIX testing, and configuration including LPARS in P595s, P550s, and P570 environments.

·BMC Patrol, Net-backup, UNIX and NT, Symmetric, EMC, and ADIC scalar 2000 tape systems.

·Supported technical writing team, Subject Matter Expert, server/LPAR/HACMP testing and network testing.

·Researched & developed detailed step-by-step test cases and Local instructions.

·Performed and reported testing within a validated environment.

·Installed, maintained, and configuration of AIX v5, SUN, Windows NT-2003 server systems.

·AIX v5, SUN, Windows NT-2003 server, comprehensively performed tuning and maintenance and testing

·Exhaustive hands-on experience with AIX HACMP, p Series, LPAR clustered and non-clustered environments

·Experience in AIX v5 network configuration and maintenance methods of NIM and HMC System management utilities.

·Composed and tested cases in addition executed test for Cisco Catalyst 6500, 7200 series switches/routers.

·Performed Fabric and Ethernet trouble shooting and testing skills.

·Tested and performed analysis and diagnosis on AIX and various applications and software including NetBackup 5.x to meet FDA standards.

REFERENCES: Avaialble upon request

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