S SRINIVASAN

IT Delivery Manager Wipro Ltd Bengaluru

** ***** ** ********** ** IT, building BFS applications, managing banking technology transformation projects, building IT strategies for banking product and building value by developing horizontal components on the capacity of Delivery/Technical Manager while partnering well with stakeholders, management, architects, business analysts and developers.

Expertise in managing deliveries of a large account (size – 300 + employees across the globe and 8-12 MUSD portfolios).

Adaptable and methodical Architect in devising targeted, innovative and world-class designs and technology solutions.

Worked in different technologies/methodologies on developing/customizing ERP/CRM application, Product Development in major IT companies like Wipro, Infosys, TCS, Hexaware and Ramco systems.

Expertise in Regulatory projects, Upgrade, Service Delivery Management, Operations Management, Account Relationship & Growth, People Management, Pre-Sales, Program Management experience in handling large programs & portfolios

Ability to lead and motivate high potential project teams to ensure timeliness and quality of deliverables.

Work History

July 2010 - Current

Delivery Manager

Wipro Limited

As an E2E Delivery/Technical Manager, in charge of end to end implementation [Scrum Agile and water fall Model] and maintain cost, Schedule, Vendor coordination and Release Management using AGILE, Kanban, Jira.

Implemented process-oriented work streams for service delivery

Reduced average delivery of completed transmission from one month to two weeks

Implemented process-oriented work streams for service delivery

Created rigorous and comprehensive quality assurance programs to provide timely and quality-based customer, solutions/implementations.

Met with internal/external customers to consult on technical solutions, project planning, issue resolution, and implementation assessments.

Managed multiple projects from conception to completion in a fast-paced acquisition environment and ensured that all projects were delivered on-time and within budget

Worked on Following Projects:

Application Development and Maintenance for Wealth and Subsidiary, Payments and General Insurance for Lloyds Bank UK and Islands of UK.

APRA Regulatory and Data Stream implementation – ANZ Bank, Australia and New Zealand

Data Stage Application Upgrade Lloyds Bank, UK

PeopleSoft Application and tools Upgrade [Upgrade HCM 8.8- 9.1] – Sears Retail, USA.

Global PeopleSoft Finance & HR Application & tools Upgrade GFHR - Capital One Financial USA.

Address:

G05, Jaya Sapphire Apartment, 5th Main Road, Malleshpaya, Bengaluru 560075

Phone: +91-956*******

Email: ad1u16@r.postjobfree.com / ad1u16@r.postjobfree.com

LinkedIn

https://www.linkedin.com/in/srinivasan-santhanam-7551b6120/

Delivery Management

Excellent

Customer Management

Excellent

Multi Vendor Management

Excellent

Banking – Insurance & Wealth

Good

Operations- Revenue and Margin, Team Management

Excellent

IT Strategy

Excellent

Upgrade Strategy

Excellent

Release management

Excellent

Support Strategy

Excellent

ERP/CRM - Peoplesoft

Excellent

Product Development

Excellent

Aug 2007

till

Jul 2010

Project/Delivery Lead

Infosys Limited

As a Project/Delivery Anchor Enterprise Solutions, was taking care of following projects in terms of Cost, E2E Delivery and Timelines. Apart from Project Delivery was also involved in COE, Presales, and Solution and operations activities across the Practice.

Established strong customer relationships and delivered the highest-levels of quality service within the Acquired customers.

Managed multiple projects from conception to completion in a fast-paced acquisition environment and ensured that all projects were delivered on-time and within budget.

Directed the Technical Migration of Enterprise Applications from Acquired to Parent Company systems along with integration of other Applications

Worked on Following Projects:

One IT HR Operation - BOA - Merrill Lynch

Jun 2004

till

Jul 2007

Project/Release Manager

Tata Consultancy Limited

As a Project/Release Manager, was taking care of following projects in terms of Cost, E2E Delivery and Timelines, Multi-Vendor Management etc.

Product Customization and New requirement development Using PeopleSoft CRM and other 3rd party applications.

Involved in COE, Presales, and Solution/operations activities across the Practice.

Process Management for Telecom Customer relationship

Multi Lingual Application Development and Application Management

API and Component Interface Management.

Change Management.

ITIL Support activities.

Worked on Following Projects:

Application Customization and Maintenance for HUTCH DRE (Hutchinson), AUSTRIA; HUTCHINSON SWEDEN & DENMARK; THAILAND.

CONSUMER BROADBAND - British Telecom (BT)

Sep-2003 till

May-2004

Project Lead

Hexaware Technologies ltd

As a Project Lead, was taking care of following projects in terms of Function analysis, Preparation of Technical Design Spec, Complex coding and helping the vendor on System and Integration testing, Production Support and Code Review activities.

Product Customization and New requirement development Using PeopleSoft HRMS and other 3rd party applications.

HRMS and PAYROLL Interface and Support

API and Component Interface Management.

Change Management and ITIL Support activities.

Worked on Following Projects:

Application Customization and Maintenance for SCOPE International [Unit of Standard Charted Bank.

Sep-2000 till

Aug-2003

Senior Developer/Module Lead

Ramco Systems

As part of Developer, I was involved in developing the application; perform Unit testing and Interface Support of the requirement.

Involved in Product development using ASP and SQL Server in COM Methodology on Supply chain Management in Stock Issue and Stock Return Module.

Involved in Development of Interface with Other modules on Supply Chain Management.

Provided Required Support on System and Interface testing.

Involved in Application Support of Ramco Marshal and E-Apps using Vantive CRM Solutions.

Met with internal/external customers to consult on technical solutions, issue resolution, and Product Demo/Implementation to customer.

Worked on Following Projects:

RAMCO E-APPS - ERP PRODUCT– Ramco System Product Development

Defect tracking system - Ramco System Product Support

CRM Implementation for REPS division and Support for Sales force and field support system.

June-1998

Till

Aug-2000

Developer

Success System Chennai.

As part of Developer, I was involved in developing the application; perform Unit testing and Interface Support of the requirement.

Worked as Business Associate on supporting RAMCO ERP product Support and Enhancement.

Responsibilities include Studying Design and preparing feasible Technical solution for requirement and Functionality development, First level of unit testing and defect fixing. Tools used are COM, VC++, and SQL Server

Purchase Information System for one of Vendor.

Worked on Following Projects:

Application Development and Maintenance On Ramco ERP

Purchase Information system Implementation

Accomplishments & Certifications

Expertise in Large project/Program management

Handled multiple customers across globe.

Handling Complex projects in strict timelines in Regulatory projects.

Introduced Ticket management as part of one of key engagements.

Introduced Process improvement across various customers.

Certified SAFe Agilest by Scaled Agile Inc.

SCRUM Agile certified from SCRUM STEADY.

WIPRO SCRUM Master Certified.

Oracle Certified Professional in PeopleSoft HRMS R9 on Feb 2012.

Taleo Trained Professional from Oracle Corporation in Hong Kong on Nov 2012.

People tools (PeopleSoft) certified from PEOPLESOFT INC, USA (Year: 2004)

Vantive Trained/Certified from PeopleSoft Inc USA

Education

Bachelor of Engineering: Electrical and Electronics

SRM Engineering College –Madras University

Period: April-1994—March-1998

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